Amber Courtney
Statesville,NC
Summary
Results-driven and seasoned Sales Leader with a decade of proven expertise in driving revenue growth and building high-performing sales teams. Eager to leverage my extensive experience and strategic acumen in a remote position that allows me to contribute to a dynamic organization's success while embracing the flexibility of a remote work environment.
Overview
7
7
years of professional experience
Work History
Leasing Manager
RKW Residential
06.2023 - Current
- Managed daily and weekly marketing and leasing plans.
- Trained leasing professionals on regulatory requirements, company policies, and office procedures.
- Monitored performance of individual leasing agents and coached on successful strategies.
- Created and submitted daily reports on leasing activities.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Developed and implemented tactical marketing plans.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Collected and maintained careful records of rental payments and payment dates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Maximized rental income while minimizing expenses through effective planning and control.
Leasing Manager
Aldon Management
05.2021 - 05.2023
- Managed daily and weekly marketing and leasing plans.
- Trained leasing professionals on regulatory requirements, company policies, and office procedures.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Collected, completed, and processed lease applications.
- Communicated effectively with owners, residents, and on-site associates.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Kept properties in compliance with local, state and federal regulations.
- Planned special events such as lotteries, dedications and project tours.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
District Recruiter
Farmers Insurance
04.2019 - 04.2021
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Advertised job opportunities on social media platforms and job boards.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Developed recruiting strategies to identify qualified candidates and build network.
- Studied job descriptions and qualifications to determine applicant requirements.
- Collaborated with hiring managers to understand job requirements and expectations.
- Operated and maintained applicant tracking and candidate management systems.
- Emphasized job benefits and perks to applicants to improve organization's attractiveness.
- Developed and maintained relationships with external recruiters to obtain referrals to qualified candidates.
- Collaborated with HR leadership regarding candidate salary determinations.
- Assisted with writing job postings and job descriptions for boards.
- Conducted performance reviews and provided feedback to managers on employee performance.
Leasing Professional
Embrey Management Services
03.2017 - 03.2019
- Invited prospects to fill out application upon completion of property tour.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Marketed property to local businesses through collateral, emails and phone calls.
- Distributed and followed up on tenant renewal notices.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Verified tenant incomes and other information before accepting lease applications.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Registered clients on database to enable tracking history and maintain updated records.
- Distributed flyers to raise awareness of properties and attract more tenants.
Education
Associate of Applied Science - Nursing
Northwest Vista College
San Antonio, TX03.2018
Skills
- Leasing Reports
- Department Planning
- Maintaining Closing Ratios
- Performance Optimization Strategies
- Event Planning
- Operational Reporting
- Resident Relations
- Lease Management Experience
- Business Development
- Office Staffing
- Payment Collection
- Contract Negotiation
- Market Tracking
Timeline
Leasing Manager
RKW Residential
06.2023 - Current
Leasing Manager
Aldon Management
05.2021 - 05.2023
District Recruiter
Farmers Insurance
04.2019 - 04.2021
Leasing Professional
Embrey Management Services
03.2017 - 03.2019
Associate of Applied Science - Nursing
Northwest Vista College