Amber Cowley
Cadillac
Summary
Results-driven Resident Care Associate with extensive experience at Northern Lakes Community Mental Health Authority, specializing in enhancing resident independence, and operational efficiency. Proven ability in medication management and compassionate care, leading to notable improvements in care standards and resident engagement. Strong collaborator with expertise in developmental disabilities, dedicated to delivering high-quality, individualized patient care through effective team coordination. Excellent communicator, adept at fostering relationships across all organizational levels, to achieve optimal patient outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
RCA Resident Care Assistant
Northern Lakes Community Mental Health Authority
Cadillac
06.2023 - Current
- As a Resident Care Assistant I help assist my residents with completing their everyday tasks by prompting and reminding whenever possible to help them become as independent as possible
- I follow their behavior plan to help them learn how to take care of themselves and try to be an example of how to behave in society along with helping my manager with any paperwork that is needed and fulfilling any request that may come up in the line of duty
- Aids residents in daily tasks, enhancing their independence and societal integration
- Efficiently supports behavioral plans, boosting resident self-care and autonomy
- Meticulously assists in paperwork and ad-hoc requests, ensuring smooth operations
- Guides residents towards self-sufficiency, fostering a culture of independence
- Analyzes and implements behavioral plans to maximize resident development
- Ensures all resident activities align with behavioral plans for optimal independence
- Provides consistent support to residents, aiding their daily independence and social skills
- Employs innovative strategies to foster resident autonomy and societal participation
- Analyzes resident needs to tailor support, promoting self-sufficiency and growth
- Streamlines workflow to enhance resident care efficiency and independence
- Provides empathetic care, ensuring residents feel supported in daily activities
- Introduces creative methods to encourage resident autonomy and engagement
Assistant Home Manager
Beacon Specialized Living
Traverse City
09.2022 - Current
- As the assistant home manager of a 12-bed home
- I currently put all meds into the emar making sure the script and the label match
- Upload all documentation required for the home
- I make sure all appointments are attended and documented
- Ensures accurate medication management and documentation adherence in a 12-bed facility
- Streamlines resident appointment processes for improved healthcare tracking
- Provides essential support in managing daily operations of a specialized living home
- Oversees precise match of prescriptions and labels, enhancing patient safety
- Implements innovative documentation systems to boost operational efficiency
- Manages medication compliance, ensuring all treatments align with health regulations
- Supports resident well-being by coordinating and documenting all medical appointments
- Optimizes operational processes through the implementation of a digital documentation system
- Analyzes and streamlines healthcare management systems to improve resident services
- Enhances safety by conducting regular reviews of medication protocols
- Cuts operational costs by optimizing resource allocation in care plans
- Introduces tech solutions to track health outcomes, raising care standards
Direct Support Professional
Beacon Specialized Living Services
Fife Lake
11.2019 - Current
- As a Direct Support Professional I help assist my residents with completing their everyday tasks by prompting and reminding them whenever possible to help them become as independent as possible
- I follow their behavior plan to help them learn how to take care of themselves and try to be an example of how to behave in society along with helping my manager with any paperwork that is needed and fulfilling any request that may come up in the line of duty
- Enhanced resident independence through tailored daily task support and behavior modeling
- Foster personal growth in residents by implementing strategic behavior plans and daily guidance
- Manage critical paperwork and respond to immediate needs, ensuring smooth operations
- Lead by example to demonstrate societal norms, promoting better integration for residents
- Passionately assist residents in achieving day-to-day autonomy and self-care skills
- Aids residents in daily tasks to foster independence and self-sufficiency
- Handles essential paperwork and urgent resident needs with precision
- Guides residents towards greater societal participation and personal growth
- Energetically supports resident autonomy through proactive engagement and mentoring
- Supports resident self-reliance by consistently implementing tailored daily routines
- Streamlines operational efficiency by managing urgent paperwork and resident needs
- Cultivates a culture of independence, guiding residents towards self-care and societal norms
Home Health Aide
Leelin Home Health Care
Cadillac
04.2016 - Current
- My job duties are helping my clients with whatever they need assistance with
- Household cleaning and personal care
- Managed daily care with a focus on personalized patient needs and cleanliness
- Enhanced client satisfaction by reliably assisting with personal care and household tasks
- Fostered client independence through compassionate, tailored support and engagement
- Pioneered effective techniques to improve comfort and hygiene for homebound clients
- Assessed client needs to optimize care plans, improving daily living quality
- Ensure personalized care and maintain high hygiene standards for clients
- Develop unique care techniques to enhance client comfort and well-being
- Provide empathetic assistance in daily living activities, fostering autonomy
- Evaluate and adapt care plans to optimize client health outcomes
- Orchestrated client-specific hygiene protocols to elevate care standards
- Developed personalized engagement activities to boost client morale and independence
- Optimized care routines, enhancing client satisfaction and well-being
Assistant Home Supervisor
Northern Lakes Community Mental Health
Cadillac
11.2023 - 01.2025
- As the assistant, I assist my supervisor with any duties that need to be completed
- I assist with paperwork, medication check-in, resident appointments, and scheduling of appointments as a few examples
- Efficiently manage resident documentation and medication adherence
- Enhance scheduling efficiency, ensuring timely resident care
- Support daily operations, aiding supervisor in diverse tasks
- Implement improved processes for resident appointment setups
- Coordinate effectively with healthcare providers for resident welfare
- Oversees accurate medication logs and appointment schedules to boost resident care quality
- Provides essential support in daily operational tasks, ensuring smooth team functionality
- Develops new strategies for managing resident documentation, increasing operational accuracy
- Analyzes healthcare coordination needs to optimize resident wellbeing and service delivery
Resident Assistant
Sunnyside Assisted Living
Cadillac
04.2019 - 11.2019
- Clean, toilet residents, dress residents
- Caregiver
- Got residents up helped with adls and transported to and from appointments
- Getting residents up and dressed, putting residents back to bed, making sure they ate and fulfilling their needs
- Administered daily care and assisted living support to residents, ensuring high standards of personal hygiene
- Enhanced resident mobility and well-being by coordinating and transporting to appointments effectively
- Provided compassionate, round-the-clock care, improving residents' daily living activities and comfort
- Implemented personalized care plans, significantly enhancing the quality of life for multiple residents
- Revolutionized cleaning protocols to maintain impeccable hygiene standards in resident areas
- Orchestrated resident hygiene routines, upholding superior cleanliness
- Ensured residents' nutritional needs met with personalized meal assistance
- Pioneered new activities that increased resident engagement and satisfaction
Caregiver
greenacres of cadillac
Cadillac
11.2018 - 01.2019
- Managed elderly patient care, ensuring comfort and safety, while maintaining detailed health logs
- Enhanced patient well-being through personalized care routines, achieving high satisfaction rates
- Provided emotional and physical support to elderly, improving their daily life quality significantly
- Implemented innovative caregiving techniques to enhance patient interaction and engagement
- Assessed patient needs to tailor personalized care plans, improving health outcomes
- Orchestrated daily care schedules, enhancing routine efficiency and patient satisfaction
- Fostered a nurturing environment, significantly boosting patient morale and comfort
Molding Operator
CornerStone Staffing
Cadillac
07.2017 - 02.2018
- Load/unload parts trim parts to make sure they meet standards
- Operated molding machinery, ensuring all components met strict quality standards
- Enhanced production efficiency by meticulously managing part loading and unloading processes
- Performed detailed inspections and adjustments to maintain product quality and compliance
- Collaborated with team to identify and solve molding issues, boosting overall output
- Streamlined operations by implementing innovative part trimming techniques, enhancing quality
Rehabilitation Aide
Lighthouse Neurological Rehabilitation Center
Kingsley
06.2016 - 06.2017
- Got residents up helped with adls and transported to and from appointments
- Cleaned floors, toilets, sinks, microwaves, and tables
- Ensured timely transportation and support for patient activities, maintaining hygiene
- Boosted efficiency in patient care by streamlining appointment schedules
- Provided compassionate assistance to residents, enhancing their daily living quality
- Implemented new cleaning protocols that improved sanitation standards
Education
High School Diploma - General
Lake City High School
Lake City, MI05.2007
Skills
- HHA
- CNA
- English
- Microsoft Word
- Typing
- Caregiving
- Developmental Disabilities Experience
- Medication Administration
- Vital Signs
- Residential Cleaning
- Patient Care
- Autism Experience
- ADLs
- Direct Support
- Cooking
- Communication Skills
- Assisted Living
- Team Management
- Microsoft Office
- Alzheimer's care
- Medication management
- Behavioral plan implementation
- Documentation accuracy
- Resident support
- Healthcare coordination
- Compassionate care
- Task prioritization
- Team collaboration
- Safety compliance
- Independence promotion
- Personal care assistance
- Operational efficiency
- Resident engagement
- Performance assessment
- Crisis management
- Adaptive problem solving
- Client confidentiality
- Vital signs monitoring
- Meal preparation
- Emotional support
- CPR certified
- Activity planning
- Nutrition monitoring
- Compassionate caregiving
- Personal hygiene assistance
- Compassionate communication
- Patient assistance
- Records maintenance
- Basic housekeeping
- Recreational activities
- Daily living assistance
- File management
- ADL assistance
- Emergency response
- Quick problem solver
- Blood sugar monitoring
- Time management
- Relationship building
- Heart saver CPR AED
- Resident care associate (RCA)
Certification
- First Aid Certification
- CPR Certification
- AED Certification
- CPI
- Mental Health First Aide
Personal Information
Willing To Relocate: Anywhere
Timeline
Assistant Home Supervisor
Northern Lakes Community Mental Health
11.2023 - 01.2025
RCA Resident Care Assistant
Northern Lakes Community Mental Health Authority
06.2023 - Current
Assistant Home Manager
Beacon Specialized Living
09.2022 - Current
Direct Support Professional
Beacon Specialized Living Services
11.2019 - Current
Resident Assistant
Sunnyside Assisted Living
04.2019 - 11.2019
Caregiver
greenacres of cadillac
11.2018 - 01.2019
Molding Operator
CornerStone Staffing
07.2017 - 02.2018
Rehabilitation Aide
Lighthouse Neurological Rehabilitation Center
06.2016 - 06.2017
Home Health Aide
Leelin Home Health Care
04.2016 - Current
High School Diploma - General
Lake City High School
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