Amber Cray
Atlanta,GA
Summary
I have successfully managed persons with many personalities and diverse backgrounds. My key strong points are the ability to multitask, problem-solving, helping individuals, and work both as a leader and a team player. I am always Energetic, and Excited to meet new people and do what I love. My personal attributes include Dedication, Meeting Goals, Teamwork, Processing Improvements, and Customer Service Oriented. If given an opportunity, allow me to assist in the unlimited growth and success of a solid organization. Authorized to work in the US for any employer
Overview
16
16
years of professional experience
1
1
Certification
Work History
Driver
Lyft
Atlanta, GA
05.2024 - Current
- Driving customers to their destination in a safely, timely and efficient manner.
Owner/CEO
Ambitious Creations, LLC
Lithonia, GA
12.2016 - Current
- Customer Service, Sales/Branding, Accounting, Handles day-to-day tasks, Seminars/Webinars, Scheduling Meetings and Appointments, Book Keeping/Invoices (Finances), Data Entry, Product Purchasing, Shipping/Receiving, Incoming/Outgoing Business Calls
Security Guard/ Supervisor (Full-Time)
Allied Universal
Conyers, GA
01.2020 - 04.2023
- Supervising, Scheduling/Timesheets, Processes Truckers, Tankers and Contractors, Screening calls, Secures premises and personnel, Patrolling property, Training, Monitoring surveillance equipment, Inspecting buildings, equipment, and access points, Permitting entry, Obtains help by sounding alarms, Maintains environment, Monitoring and setting buildings equipment controls
Traveling Caretaker
Self Employed Services
Baxley, GA
06.2012 - 02.2021
- Organized appointment scheduling and transportation operations while also overseeing linen changes, bill payments, errands completion, and medication fulfillment.
- Cleaned windows, walls, ceilings, carpets, floors, bathrooms, kitchens using appropriate cleaning supplies.
- Performed light housekeeping duties including laundry and meal preparation.
- Provided assistance to disabled persons in accordance with their individual needs.
Work From Home-Customer Service
Sitel-Intuit Team (Seasonal)
02.2019 - 06.2019
- Customer Service Via Phone & Email, Assisting Clients with Tax Returns, Assisting with Login Information, Customer Satisfaction, Discounts, Training, Headset Communication, Adobe Connect, Fast-Paced, Technical Support
Server, Bartender, Shift Coordinator
Applebee's
Stone Mountain, GA
07.2014 - 02.2018
- Management- Oversees employees' work in front and back of the restaurant to ensure compliance with company policies
- Inventory Count Daily, Complete restaurant opening and closing procedures and management paperwork
- Deposits
- Performs facility walk-through to assess cleanliness and preparedness at the beginning and end of shifts
- Communicating and interacting with guests
- Ensures fast and smooth flow of work with servers and kitchen staff
- Bartender/Server- Responsible for warmly greeting customers, taking orders & making/keeping them happy & satisfied
- Communicating clearly and professionally
- Drinks are made and sent to customers at a fast pace and made to high standards
- Clean bar area with fresh garnish and mixers always
- Obtaining revenues, issuing receipts, accepting payments, and assuring they had a great experience.
Front Desk Agent
Comfort Inn & Suites
Stone Mountain, GA
09.2014 - 05.2015
- Coordinates room status updates with the housekeeping department, by notification all checkouts/check-ins, Performs cashier-related functions like posting charges to guest accounts, raising paid out, Uses professional communication skills greeting customers, answering phone calls, Possesses working knowledge of the reservations department, takes same-day reservations, Register guests and assign rooms, Accommodates special requests whenever possible, Uses suggestive selling techniques to sell rooms and to promote other services of the hotel, Maintains the cleanliness and neatness of the front desk area, ability to multitask, Knows how to use front office equipment, Processes guest check-ins, check-outs, Uses proper telephone etiquette
Logistics/Utility/Boundary Guard
Bartlett Nuclear Inc
Seneca, SC
02.2011 - 07.2014
- Supply/Logistics- Keep storage and distribution of goods organized
- Ensure that the right products are delivered to the correct locations and on time at a good cost
- Also log in information for Transportations, Stock Control, Warehousing and Monitor the flow of goods
- Planning and managing logistics, warehouse, transportation, and customer services
- Directing, optimizing, and coordinating full order cycle
- Utility- Cleaned inside and outside radiation areas, feedwater tanks
- Etc! Required to dress out in proper working attire with safety glasses Required To work in and around 'ROTATING EQUIPMENT'
- Notifying management of the need for repairs and of any equipment
- Additional responsibilities
- Actively Participate in Pre-Job and Safety Briefings
- Follow established safe work practices
- Use Administrative Documents, Procedures, Data Sheets/Forms properly
- Climb and work from ladders and scaffolding when necessary
- Removing of oil, dust, and coal by-products
- Boundary Guard- Plants do require us as Boundary Monitors to perform walk-downs of the posted area, outside the posted boundary, to ensure that DOSE RATES do not Exceed the procedurally listed level
- We were required to work long hours to protect the area so that no one comes closely contacted with the Radiation areas inside Nuclear Plants
- Actively Participate in Pre-Job and Safety Briefings
- Follow established safe work practices
- Use Administrative Documents, Procedures, Data Sheets/Forms Properly.
Receptionist/Data Entry Clerk
Appling Healthcare System
Baxley, GA
01.2009 - 02.2011
- Proficient in Switchboard operations promptly answers and handle calls, Handling and transferring information, Maintains database entering new and updated customer and account information
- Maintaining Security and Telecommunications System, Good communication skills both written and verbal, Maintain logbooks, front desk expenditures, and calls received, Pick up and sort daily incoming correspondence and deliver sorted mail
- Develop and utilize effective filing and retrieval systems, and maintain office supplies (placing orders and evaluating new products)
- Responded to inquiries from internal staff members regarding office operations.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
Education
Some - Nursing
Atlanta Technical College
Atlanta, GA11.2008
GED -
Youth Challenge Academy
Fort Stewart, GA06.2007
Skills
- Customer service
- Adobe
- Microsoft Office
- Personal Assistant Experience
- Graphic Design
- Computer Networking
- Phone Etiquette
- Office Administration
- Logistics
- Accounting
- Data entry
- Management
- Surveillance
- Active Directory
- Outlook
Certification
- Real Estate Wholesaling, 07/01/19, Present
- Security+, 02/01/20, Present
- Make Real Estate Real Course, Present
- Bloodborne Pathogens
- Data Entry
Accomplishments
- Leadership Awarded
References
References available upon request.
Timeline
Driver
Lyft
05.2024 - Current
Security Guard/ Supervisor (Full-Time)
Allied Universal
01.2020 - 04.2023
Work From Home-Customer Service
Sitel-Intuit Team (Seasonal)
02.2019 - 06.2019
Owner/CEO
Ambitious Creations, LLC
12.2016 - Current
Front Desk Agent
Comfort Inn & Suites
09.2014 - 05.2015
Server, Bartender, Shift Coordinator
Applebee's
07.2014 - 02.2018
Traveling Caretaker
Self Employed Services
06.2012 - 02.2021
Logistics/Utility/Boundary Guard
Bartlett Nuclear Inc
02.2011 - 07.2014
Receptionist/Data Entry Clerk
Appling Healthcare System
01.2009 - 02.2011
Some - Nursing
Atlanta Technical College
GED -
Youth Challenge Academy