Amber Curry
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
10
10
years of professional experience
Work History
Family Practice Green Team Leader
U.S. Naval Active Duty
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Built strong relationships with customers through positive attitude and attentive response.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
OBGYN Clinic Manager
U.S. Navy Active Duty
- Supervised a team of 15+ healthcare professionals, including medical assistants, hospital corpsman, technicians and support staff
- Lead morning meeting with staff and assign them to providers for the day.
- Coordinate activities of the clinic.
- Provide thorough supervision for day-to-day operations of facilities in accordance with policies.
- Actively maintain up-to-date knowledge of applicable state and Federal laws and regulations.
- Regularly evaluate employee performance, provide feedback, and assist coach and discipline staff.
- Maintained the OPTAR budget for the clinic, ordered medical devices for patients and communicated with them when they were ready to be picked up.
- Scheduled patients for appointments in the CHCS system.
- Patient Advocate- Was the person patients came to with any complaints and it was my job to run it up the chain and find solutions.
- Held Training every week for staff.
- Ensure regulatory compliance with joint commission and state health departments standards leading to a successful visit and improved patient are quality.
- Contribute to a pleasant and comfortable environment; demonstrate respect and maintain patient's dignity and confidentiality.
- Assisted management with the planning coordination organization and directing of clinic operations PR and compliance reporting.
- Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
- Hired, trained and supervised employees to maintain team of high performers.
- Enforced adherence with HIPAA regulations and other relevant laws and regulations to maintain compliance.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Conducted frequent clinic walk-throughs to maintain safe work environment.
- Coordinated with healthcare professionals to verify proper implementation of patient treatment plans.
- Enforced maintenance of clean and organized work environment in compliance with safety and sanitation regulations.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Provider Enrollment Credentialing Specialist
U.S. Navy Active Duty
- Processes incoming provider applications and maintains existing contract and credentialing documents to ensure records and documents are complete, accurate and compliant with regulatory agency and corporate requirements.
- Enters initial application and ongoing contracting and credentialing data status in system database to ensure up-to-date Provider Directory for all service locations.
- Maintains current hardcopy and electronic vendor contract and credentialing files.
- Responds to inquiries from internal and external callers requesting contracting and credentialing status and/or terms.
- Supports the Provider Relations Director, Credentialing Management, Quality Management and Regulatory Compliance with requested data reporting.
- Collect and input data to spreadsheets and databases.
- Develop, maintain, and provide various reports to present in the monthly Credential Committee
- Processes outgoing mail or other deliveries, as required.
- Receives and reviews submitted applications for completeness and compliance with instructions for preparation; ensures the timely completion of applications by communicating with and assisting the applicants in submitting all documentation necessary to process the application; identifies deficiencies and follows up to gather missing or incomplete data.
- Perform primary and secondary source verifications of Practitioner's credentials according to policy.
- Performs the appropriate (applicable) credentialing processes in a timely and complete manner.
- Uses, protects, and discloses protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
- Responsible for processing provider applications and re-applications including initial mailing, review, and loading into the database tracking system ensuring compliance with required standards
- Ensures the files for clinicians due for credentialing/re-credentialing are available for review by the Credentialing Committee each month and resolves outstanding issues prior to committee review.
- Ensures timely processing of all credentialing requests.
- Maintains provider enrollment files.
- Clerical support including data entry, filing, copying, scanning, faxing, etc.
- Perform outreach to providers and facilities via phone calls and fax/email correspondence.
- Contribute to a pleasant and comfortable environment; demonstrate respect and maintain patient's dignity and confidentiality.
- Conducted primary source verifications such as background checks and board certifications.
- Prepared records for site visits and file audits.
- Received and evaluated applications to look for missing and inaccurate information.
Command Physical Readiness Program Manager
U.S. Navy Active Duty
- CFL Responsibilities
- The CFL must be appointed in writing by the Commanding Officer/Officer-in-Charge (CO/OIC) and is the primary advisor to the CO/OIC on all Physical Readiness Program (PRP) matters
- The CFL will:
- Conduct a command self-assessment within 30 days of appointment
- The command self-assessment is an excellent tool to provide CFLs with an accurate look at the state of their PRP
- Refer to PRP Guide 2 for additional information.
- Administer the PFA as outlined in the OPNAVINST 6110.1(series) and PRP Guides.
- Manage command/unit Physical Training (PT) and the command's Fitness Enhancement Program (FEP).
- Ensure ACFLs are properly trained and meet all qualification requirements before being designated in writing by the CO/OIC .
- Be a member of the Command Resilience Team and advise command leadership of all PRP matters at least quarterly or as needed.
- Use PRIMS-2 to manage PFA data as outlined in the OPNAVINST 61101(series).
- Retain original written documentation (BCA/PRT score sheets, Page-13s, LONs, Medical Waivers, etc.) of official command PFAs and FEP for a period no less than five years and per current PII policy.
- Report all PRP related injuries to the Command Safety Officer within 24 hours.
- Draft Letters of Correction (LOC) to the CO/OIC for endorsement and forward with supporting documentation to PRP office for PRIMS-2 corrections that occur within five years of error.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Coached team members on productivity strategies to accomplish challenging goals.
- Developed and implemented comprehensive fitness and wellness programs to promote healthy lifestyles.
- Demonstrated safe and correct forms for each exercise and piece of equipment.
- Provided individualized fitness assessments, program designs and nutrition counseling services.
- Helped clients set and achieve health and wellness goals.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
Home Improvement Sales Consultant-Specializing in Kitchens & Bath
Sears
01.2014 - 03.2015
- Travel to and from residence to company-generated, prequalified appointments with homeowners within the greater San Diego area.
- Execute dynamic sales presentations, aligning our educational and customer centric content and proposed services options aligned to customer's goals and budgets.
- Manage customer relationships from sale to installation and onto continual referrals, ensuring they have a 5-star experience throughout.
- Ensure all required financing, contract, and other documents are received.
- Being dedicated to personal career development by reaching or exceeding your set goals.
- Attend weekly sales meetings to get your feedback on your work experiences and improvement ideas, and discuss your results, development opportunities, and coaching needs.
- Be a Company Brand Ambassador, always exhibiting a positive attitude and professional demeanor.
- Build relationships by earning trust with Homeowners in your area from the set appointments assigned.
- Followed up with existing customers to provide additional support and address concerns.
Mental Health Technician
- Provide one-to-one-behavior intervention services to individuals with behavioral challenges.
- Provides/assists with daily program activities in the areas of self-help, communication, social, cognitive, motor and behavior and crisis intervention.
- Assist client with personal care activities including bathing, oral hygiene, preparation and feeding of meals, dressing and undressing, ambulation and other activities as needed.
- Implement and collect data of the behaviors and goals outlined in the Behavior Support Plan
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Treated clients and families with respect and dignity.
- Maintained patient records, documenting changes in patient condition.
In Home Caregiver
Coast Care Partners
2015 - 2015
- Provide personal care assistance to clients, including bathing, grooming, and dressing.
- Assist with mobility and transfers, using proper lifting techniques.
- Administer medications as directed by healthcare professionals.
- Provide companionship and emotional support to clients.
- Assist with meal preparation and feeding.
- Ensure the safety and well-being of individual at all times.
- Maintain a clean and organized living environment for clients.
- Follow all resident rights policies and procedures.
- Collaborate with healthcare professionals to develop and implement care plans.
- Assist with activities of daily living, such as toileting and hygiene.
- Experience in providing personal care assistance to individuals in need.
- Proficient in lifting and transferring techniques for individuals with limited mobility.
- Knowledge of first aid procedures and ability to respond to emergencies.
- Ability to prepare nutritious meals according to dietary restrictions or preferences.
- Familiarity with resident rights regulations in Supported living.
- Compassionate and patient demeanor when providing care to clients.
- Excellent communication skills to effectively interact with clients, families, and healthcare professionals.
Client Care Assistant- NOC Shift
Alpine Special Treatment Center
2015 - 2015
- Monitor and ensure the safety and security of the treatment environment and take necessary action for client safety.
- Participate and assist in daily tasks associated with client care, admissions, and discharge, including completing necessary paperwork and communicating risk factors to the team.
- Respond promptly in emergency situations to meet client needs and assist clients in preparing for out-of-facility passes, activities of daily living, and medication compliance.
- Complete accurate and detailed records of all care provided, including daily summaries of client progress and incident reporting paperwork.
- Collaborate with nursing and program staff to promote a collaborative model of client care, including monitoring client progress based on established treatment and care plans and assisting with client compliance related to care plans and behavioral interventions.
Private Duty In-Home Caregiver
Self Employed
01.2015 - Current
- Provide personal care assistance to clients, including bathing, grooming, and dressing.
- Assist with mobility and transfers, using proper lifting techniques.
- Administer medications as directed by healthcare professionals.
- Provide companionship and emotional support to clients.
- Assist with meal preparation and feeding.
- Ensure the safety and well-being of individual at all times.
- Maintain a clean and organized living environment for clients.
- Collaborate with healthcare professionals and family to develop and implement care plans.
- Assist with activities of daily living, such as toileting and hygiene.
- Experience in providing personal care assistance to individuals in need.
- Proficient in lifting and transferring techniques for individuals with limited mobility.
- Knowledge of first aid procedures and ability to respond to emergencies.
- Ability to prepare nutritious meals according to dietary restrictions or preferences.
- Alzheimer's/Dementia, Stroke, Parkinson's, Post Surgery Care, Hospice care, 3 Quadriplegic patients, 3 Advanced ALS patients requiring skills such as the following:
- Wound care
- Transferring using hoyer lift, belt or sideboard
- Catheters
- Colostomy bag
- Bowel Program
- Tube Feedings
- Vital Signs
- Turned and positioned bed bound patients to prevent bed soars and maintain comfort level
- Assisted disabled client in any way necessary to facilitate independence and well being.
- Compassionate and patient demeanor when providing care to clients.
- Excellent communication skills to effectively interact with clients, families, and healthcare professionals.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Administered medication as directed by physician.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Monitored progress and documented patient health status changes to keep care team updated.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Provided transportation and appointments management.
- Administered medications to patients and remained vigilant for negative side effects.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Developed rapport to create safe and trusting environment for care.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Utilized universal precautions and infection control principles in all aspects of care.
- Assisted with end-of-life care.
Assistant Contractor
Lee Callus Construction
03.2022 - 06.2022
- Worked with a local contractor painting exterior homes & helped lay flooring.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Smoothed and sanded surfaces to remove ridges, caulking and glue, using sandpaper and scraping tools.
- Operated variety of power tools and hand tools.
- Maintained tools and equipment in good working condition.
- Followed safety protocols on job sites.
- Followed instructions from construction project managers and supervisors.
- Removed debris and waste from job sites.
- Unloaded and stored construction materials.
- Cleared work sites of hazardous items.
- Set up ladders and other access equipment.
Education
New Mexico Junior College
Navy
Associates of Arts -
Florida State College at Jacksonville
Bachelors of Science -
Kaplan University
Masters of Public Health -
Kaplan University
Graduated High School
01.2000
Skills
- Professional demeanor
- Adapts well in new environment
- Team Player
- Hardworking
- Dependable
- Ability to effectively interface with internal and external customers, vendors and other staff
- Customer Service
- Strong organizational and excellent follow-up skills
- Strong customer service skills
- Excellent communication - verbal and written
- Patients
- Caring
- Creative
- Problem solving
Hobbies
I absolutely love PLANTS!!!! Moving around the past 23 years I have never had the chance to really have plants other thana few potted ones. Shortly before I left California I came across a youtube channel "Garden Answer" and started watching her videos daily. Learning about different plants and watching her projects have been so fun and inspiring. We purchased our house here on the east coast in Aug 2021 and I planted my first plant in the ground in Spring of 2022! I now have planted over 400 Evergreen trees, shrubs, roses, and perennials plus 500 Daffodil bulbs! I have nurtured and cared for humans for so long and now I get to do the same with plants! Being outside is my happy place. Designing something in your mind and watching it come alive is so rewarding. I walk around my property and day dream of what I will do in all the different areas!
Hobbies
Animals are another hobby. I have been a dog lover and owner for 24 years. I added horses about 7 years ago and now that we are on the east coast and not moving anymore I now have Ducks/Geese,2 horses and 1 pony, 5 large breed dogs, 5 indoor rescue cats and 2 feral cats I take care of. I am a nurture of all things.....what can I say?
Timeline
Assistant Contractor
Lee Callus Construction
03.2022 - 06.2022
Private Duty In-Home Caregiver
Self Employed
01.2015 - Current
Home Improvement Sales Consultant-Specializing in Kitchens & Bath
Sears
01.2014 - 03.2015
Family Practice Green Team Leader
U.S. Naval Active Duty
OBGYN Clinic Manager
U.S. Navy Active Duty
Provider Enrollment Credentialing Specialist
U.S. Navy Active Duty
Command Physical Readiness Program Manager
U.S. Navy Active Duty
Mental Health Technician
In Home Caregiver
Coast Care Partners
2015 - 2015
Client Care Assistant- NOC Shift
Alpine Special Treatment Center
2015 - 2015
New Mexico Junior College
Navy
Associates of Arts -
Florida State College at Jacksonville
Bachelors of Science -
Kaplan University
Masters of Public Health -
Kaplan University
Graduated High School
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