Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Daher

Godwin,NC

Summary

Dynamic professional with a proven track record at Old Navy, excelling in conflict resolution and inventory management. Adept at enhancing customer service and training staff, I leverage strong medication administration skills to ensure accuracy and efficiency. Committed to driving sales and improving operational processes for optimal results.

Overview

12
12
years of professional experience

Work History

Shift Lead

Old Navy, Gap
Danielson, CT
04.2022 - 06.2024
  • Enforced store policies regarding returns, exchanges, refunds, discounts.
  • Implemented company policies consistently across all shifts.
  • Utilized problem solving skills to resolve conflicts between customers and employees.
  • Assisted in the training of new employees.
  • Conducted regular inventory checks to maintain accurate stock levels.
  • Analyzed customer buying patterns to identify trends in sales activity.

Pharmacy Technician

Walgreen Co
Webster, MA
04.2017 - 04.2019
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Reviewed and verified customer information and insurance provider information.
  • Communicated instructions to patients, or caregivers.
  • Ensured proper entry and processing of patients' prescriptions into the internal system.
  • Resolved non-routine issues, like third-party billing, computer system, and customer service issues.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.

Sales Representative

Herb Chambers Companies
Auburn, MA
01.2012 - 07.2015
  • Contacted associated dealerships to locate desired vehicles meeting customer specifications.
  • Offered comprehensive knowledge of vehicle operations and brand features.
  • Greeted customers on the lot and in the showroom to answer questions about the brand and available inventory.
  • Answered telephone and email inquiries from potential customers.
  • Improved customer satisfaction through implementation of strategic improvements.
  • I perfected customer service when I started this job as a receptionist.

Education

Nursing Program

QVCC
Danielson, CT
05-2024

High School Diploma -

Auburn Senior High School
Auburn, MA
01.2012

Skills

  • Medication administration
  • Customer service
  • Conflict resolution
  • Data entry
  • Inventory management
  • Staff motivation

Timeline

Shift Lead

Old Navy, Gap
04.2022 - 06.2024

Pharmacy Technician

Walgreen Co
04.2017 - 04.2019

Sales Representative

Herb Chambers Companies
01.2012 - 07.2015

Nursing Program

QVCC

High School Diploma -

Auburn Senior High School

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