Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Amber Daniels

Conway,SC
Amber Daniels

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
years of professional experience

Work History

Foodlion Grocery Store

Full Time Cake Decorator
10.2021 - 11.2022

Job overview

  • Handled phone calls regarding inquiries, cancelled orders and ordering conflicts.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.
  • Kept work area safe and sanitized by washing utensils, tools and countertops.
  • Designed specialty cakes for weddings, birthdays and graduations.
  • Precisely arranged display cases throughout workday to highlight finished products.
  • Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
  • Managed material inventory and ordered new materials when needed.
  • Accurately packaged and priced each product according to Company pricing procedures.
  • Provided exemplary customer service to Number patrons daily in high-volume shopping center location.

Sunco Pool

Secretary
11.2018 - 08.2021

Job overview

  • Answered multi-line phone system and greeted callers enthusiastically.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Completed accurate daily report documents, memos and invoices.
  • Recorded expenses and maintained accounting records.
  • Entered data into Software system and updated customer contacts with information to keep records current.

Turtle Market

Cashier
04.2015 - 06.2018

Job overview

  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked identification for proof-of-age for alcohol and tobacco sales.

Giti

Retail Supervisor
02.2010 - 03.2015

Job overview

  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
  • Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
  • Coordinated merchandising displays, signage and sales enablement.
  • Monitored cashiers' work and balanced registers to maintain strong financial controls.
  • Trained and oriented associates to maximize team performance.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.

Dairy Queen Grill & Chill

Assistant Manager
03.2004 - 01.2010

Job overview

  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.

Education

Conway High School
Conway, SC

06.2000

University Overview

Skills

  • Tool Preparation
  • Portion Standards
  • Decorative Finishes
  • Equipment Preparation
  • Suggestive Selling
  • Sanitizing Procedures
  • Proper Storage Procedures
  • Critical Thinking
  • Quality Evaluation
  • Food Handling Standards
  • Guest Satisfaction
  • Time Accounting

Timeline

Full Time Cake Decorator
Foodlion Grocery Store
10.2021 - 11.2022
Secretary
Sunco Pool
11.2018 - 08.2021
Cashier
Turtle Market
04.2015 - 06.2018
Retail Supervisor
Giti
02.2010 - 03.2015
Assistant Manager
Dairy Queen Grill & Chill
03.2004 - 01.2010
Conway High School

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Amber Daniels