Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
Generic

Amber Davis

Groveland

Summary

Versatile and accomplished business professional, Analytical Data Management Specialist, highly productive in task completion, ensuring accuracy and timeliness. Possess specialized skills in database management, data quality assurance, and advanced analytics. Excel in problem-solving, communication, and teamwork to achieve project goals effectively.

Overview

9
9
years of professional experience

Work History

Data Management Specialist

Duke Energy
Winter Garden
07.2024 - Current
  • Manage data entry and accuracy of Duke Energy's land rights into Tririga LIM, FileNet, and Cast Pro.
  • Generate reports for weekly work using Power BI.
  • Utilize CAPS (Corporate Accounts Payable System) to create and validate invoices for related real estate transactions.
  • Ensure proper documentation and records management, following internal retention guidelines.
  • Support land and property rights transactions by interfacing with land agents and research specialists.
  • Maintain data integrity across Duke Energy's 100+ years of real estate records.
  • Contribute to data cleanup initiative for efficient arrangement of outdated records

Work Management Specialist II

Duke Energy
Winter Garden
10.2021 - 07.2024
  • Processed over 530 ARC Failure Work Orders in the South Central Region, ensuring timely and accurate resolution.
  • Resolved BPEMS (Business Process Exception Management) tickets in designated 72 hour timeframe.
  • Distributed Public Service Commission variances to operations in timely manner and prepare final report.
  • Utilized Excel daily for reporting and material tracking.
  • Assisted in reconciling labor, material, and equipment for field construction jobs.
  • Oversaw logistics of external work crews during storm duty

Front Office Supervisor

Guidewell Emergency Doctors
Ocoee
12.2016 - 10.2021
  • Oversaw front desk operations, ensured policy compliance, and provided excellent patient service.
  • I interviewed and conducted training for new hires.
  • Evaluated employee performance reviews on an ongoing basis and provided feedback accordingly.
  • Conducted chart audits, collaborated with clinical teams, and supported a safe, compliant environment.
  • Scheduled staff shifts and assigned duties as needed.
  • Manually post and audit patient payments to ensure accuracy.
  • Implemented policies and procedures related to the front office operations.
  • Managed inventory levels of supplies, equipment, and services used by the front office team.

Education

Bachelor of Science - Integrative General Studies

University of Central Florida
01.2021

Associate of Arts - Health Services Administration

Valencia College
01.2018

Business Analytics Science Certificate -

University of South Florida

Skills

  • C4C and SAP
  • Maximo and Tririga LIM
  • Microsoft Office Suite
  • Power BI
  • Data analysis and reporting
  • Invoice processing and billing
  • Team collaboration
  • Data integrity management
  • Business analytics and process improvement
  • Regulatory reporting
  • Stakeholder communication

References

References available upon request.

Timeline

Data Management Specialist

Duke Energy
07.2024 - Current

Work Management Specialist II

Duke Energy
10.2021 - 07.2024

Front Office Supervisor

Guidewell Emergency Doctors
12.2016 - 10.2021

Bachelor of Science - Integrative General Studies

University of Central Florida

Associate of Arts - Health Services Administration

Valencia College

Business Analytics Science Certificate -

University of South Florida

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