Amber Dawn
Administrative Professional
Huntsville,AL
Summary
Driven and resourceful administrative professional with 14+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
14
14
years of professional experience
Work History
Senior Executive Assistant
CeleraPro, LLC
Huntsville, AL
08.2021 - Current
- Prepared meeting agendas and briefing papers for Chief Information Officer (CIO) & Deputy, Chief Information Security Officer & Deputy, Associate CIO and the executive team.
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Processed travel and expense reports for executive team and senior management group.
- Managed complex calendar scheduling with focus on proper allocation of executive availability.
- Maintained executive's appointment schedule by planning and scheduling appointments, teleconferences and travel plans.
- Scheduled bi-monthly and annual offsite visits with top national executives.
- Managed schedules, events and travel plans for conferences, meetings and seminars
- Coordinated and executed special projects.
- Managed external contacts for CIO and kept track of periodic communication needed for priority contacts.
- Assisted senior management with major initiatives and projects.
Executive Administrative Assistant
Hanks, Hanks & Associates, LLC
Huntsville, AL
01.2015 - 07.2021
- Setting daily and forecasted schedules for executives
- Organized and updated schedules for executives.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Wrote and enforced administrative procedure plans to reduce errors and prevent process delays.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Seamlessly interacted with colleagues to plan and complete special projects.
- Answered high volume of phone calls and email inquiries.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Manage client/partner relationships
Education
Associate of Applied Science - Administrative Office Management
Virginia College
Birmingham, ALSkills
Administrative skills
Research abilities
Advanced MS Office Suite
AR/AP
Scheduling
Conference planning
Project Management
Proofreading
Staff Management
Strategic planning
Travel coordination
Office management
Expense reporting
Project planning
Schedule & calendar planning
Travel accommodations
Event Planning
Budget Analysis
Standard Operating Procedures
Auditing
Quality Assurance/Quality Control
Change Control
Variance Reporting
Government Property Management
Awards
*The CIO Award - NASA Certificate of Appreciation
*Excellence Awards - Multiple Awards for Outstanding Customer Service
*Eternal Optimist Award
*Peer Awards