Amber De Anda
San Antonio,TX
Summary
Detail-oriented medical professional with experience in specimen handling and patient care. Known for strong communication and problem-solving skills, contributing to improved clinic workflow and patient satisfaction.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Alamo Heights Dermatology
San Antonio, Texas
05.2026 - Current
- Assisted physicians during patient examinations and procedures.
- Administered injections, medications and treatments as directed by the physician.
- Prepared examination rooms and ensured all necessary supplies were available.
- Documented notes during patient visits.
- Ensured compliance with safety protocols and maintained a clean work environment.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Medical Front Office Specialists
Alamo Heights Dermatology
San Antonio, Texas
09.2025 - 05.2026
- Verified insurance and facilitated prior authorizations to support timely dermatologic treatments.
- Coordinated patient intake and ensured accurate medical documentation, improving data integrity in EMR system.
- Managed patient scheduling and appointment confirmations to enhance clinic workflow.
- Collaborated with clinical staff to maintain efficient patient flow in high-volume dermatology practice.
- Collected copays and account balance payments and updated account records.
Receptionist
NorthPark Toyota
San Antonio, USA
12.2023 - 09.2025
- Maintain high standards of customer service during high-volume, fast-paced operations, ensuring exceptional service with a positive and friendly attitude. Answer incoming calls, direct calls to the correct departments, and page staff to meet clients in person.
- Coordinated automotive registration and licensing processes, ensuring compliance and assisting clients with required paperwork and sales documentation preparation.
- Balanced part-time work and class schedules at Alamo Colleges.
Host, Front Desk Receptionist
Bombshells Restaurant
San Antonio, USA
10.2022 - 12.2023
- Welcomed guests, coordinated wait lists and reservations, escorted guests to tables, ensuring seamless dining experience and addressing inquiries.
- Greeted and seated guests promptly, enhancing overall dining experience in fast-paced environment.
- Managed reservations and waitlists, optimizing guest flow and minimizing wait times.
- Coordinated with kitchen staff to ensure timely service for all guests.
Cashier
PetSmart
San Antonio, USA
08.2021 - 08.2023
- Collected payments and processed cash, credit, and debit transactions accurately while balancing cash register at shift start and end, ensuring correct change for guests.
- Processed customer transactions using point-of-sale system efficiently.
- Assisted customers in selecting pet products and services tailored to their needs.
- Maintained cleanliness and organization of the checkout area and store displays.
Education
Certified Dermatology Technician - Dermatology
Association of Certified Dermatology Techs
San Antonio, TX06-2026
NHCO Certified Phlebotomy Technician -
Phlebotomy Training Specialists
San Antonio, TX02-2026
Certified Medical Administrative Assistant Training -
Alamo Colleges
San Antonio, TX06-2025
High School Diploma -
John Stevens High School
San Antonio, TX05-2021
Skills
- CPR Certified
- HIPAA Compliance
- Adaptability
- Data Entry
- Problem Solving
- Office Software Applications
- Attention to detail
- Communication and Patient interaction Skills
- Remain Calm Under Pressure
- Lab safety knowledge
- Specimen labeling and handling
- Blood collection techniques
- Time management
- Experience with EMR
- Centrifuge operation
- Infection control and aseptic techniques
- Team collaboration
Timeline
Medical Assistant
Alamo Heights Dermatology
05.2026 - Current
Medical Front Office Specialists
Alamo Heights Dermatology
09.2025 - 05.2026
Receptionist
NorthPark Toyota
12.2023 - 09.2025
Host, Front Desk Receptionist
Bombshells Restaurant
10.2022 - 12.2023
Cashier
PetSmart
08.2021 - 08.2023
Certified Dermatology Technician - Dermatology
Association of Certified Dermatology Techs
NHCO Certified Phlebotomy Technician -
Phlebotomy Training Specialists
Certified Medical Administrative Assistant Training -
Alamo Colleges
High School Diploma -
John Stevens High School