Amber DeBord
Miami Beach,FL
Summary
Detail-oriented Office Manager recognized for enhancing productivity through effective team leadership and streamlined workflows. Expertise includes administrative management, communication, and problem-solving, driving significant improvements in office efficiency while aligning with company objectives.
Overview
21
21
years of professional experience
Work History
Office Manager/New Patient Coordinator
Amaria Med Spa
FT Lauderdale , FL
04.2023 - Current
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Provided administrative support to management team including preparing reports and presentations.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Maintained filing system for records, correspondence and other documents.
- Assigned work and monitored performance of project personnel.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Professional Organizer/Stager
Amber Nichole Designs
Miami Beach , FL
07.2004 - Current
- Provided assistance with downsizing projects by helping clients determine what items should be kept or donated and discarded.
- Assisted with packing and unpacking services during moves or home renovations.
- Facilitated the donation process for items no longer needed by clients.
- Developed sorting techniques to help prioritize tasks more effectively.
- Developed and implemented organizational systems for clients to optimize their workflows.
- Analyzed storage options available in a space and provided recommendations on the best option for each situation.
- Conducted assessments of client spaces, identified areas of improvement, and created solutions to maximize efficiency.
- Advised customers on purchasing decisions based on their individual needs.
- Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
- Collaborated with designers on custom built-ins for closets, pantries, offices.
Education
Associate of Science - Physicians Assistant
Miami Dade College
Miami, FL06-2015
Skills
- Billing Process Oversight
- Staff hiring
- Effective Vendor Communication
- Accurate Transaction Tracking
- Scheduling and calendar management
- Effective Relationship Management
- Meeting planning
- Effective Organizational Skills
References
References available upon request.
Timeline
Office Manager/New Patient Coordinator
Amaria Med Spa
04.2023 - Current
Professional Organizer/Stager
Amber Nichole Designs
07.2004 - Current
Associate of Science - Physicians Assistant
Miami Dade College