Amber Diaz
7103 Stoney River Drive, Spring,TX
Summary
Well organized and able to manage time in the work area efficiently even in slow hours. Able to communicate easily with customers in a friendly and open manner. Bilingual in English and Spanish. Willing to learn new tasks.
Overview
6
6
years of professional experience
Work History
Perishables Rep
H-E-B
Spring, TX
11.2019 - Current
- Preparing and packing fresh products for the customers throughout the day
- Following food safety and maintaining a clean work environment
- Assisted in building store displays, effectively implementing layout plans determined by district leaders.
Barista Trainer
Starbucks
The Woodlands, TX
08.2018 - 07.2020
- Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
- Created wide variety of hot and cold drinks in average shifts while keeping work area clean
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Handled cash and processed payments accurately to avoid errors.
Stocker/Receiving Associate
Walmart
The Woodlands, TX
06.2019 - 11.2019
- Sorted products of the boxes that are unloaded from the truck then which is later taken out on to sales floor to be put in it's proper location
- Assisting Customers that are in need of finding something or in need of help
- Maintained clean sales floor and straightened and faced merchandise.
Crew Trainer
McDonald's
Spring, TX
01.2017 - 08.2018
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Trained other employees in customer service, food safety and performance requirements.
- Multitasking in taking orders by handling cash, making drinks, and all while making sure the order is correct.
Education
High School Diploma -
Klein High School
Klein, TX06.2017
Skills
- Teamplayer
- Adaptable and Flexible
- Positive Customer Engagement
- Time Management
- Payment Processing
Timeline
Perishables Rep
H-E-B
11.2019 - Current
Stocker/Receiving Associate
Walmart
06.2019 - 11.2019
Barista Trainer
Starbucks
08.2018 - 07.2020
Crew Trainer
McDonald's
01.2017 - 08.2018
High School Diploma -
Klein High School