Amber Diez
Orlando,FL
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Clinical Specialist
Visionworks
Port Saint Lucie, FL
04.2025 - Current
- Supported optometrists by conducting preliminary eye exams and documenting patient medical histories.
- Executed insurance verification processes to facilitate timely claims processing and maintain client satisfaction.
- Facilitated appointment confirmations and coordinated administrative responsibilities to enhance operational efficiency.
- Engaged in effective teamwork with medical professionals and associates to streamline operations.
- Performed exam translations to ensure clear and effective communication in healthcare settings.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Educated patients on proper techniques for contact lens insertion and removal to enhance comfort and safety.
Sales Associate
Target Optical
Port Saint Lucie, FL
12.2024 - 08.2025
- Assisted customers in selecting eyewear products to ensure satisfaction and fit.
- Utilized POS systems to process transactions efficiently and accurately.
- Maintained organized sales floor, ensuring optimal product displays and inventory levels.
- Educated customers on lens options, coatings, and frame styles to enhance informed decisions.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Supported promotional activities by engaging customers with current offers
Optical Assistant
Mobileyes LLC
Davie, FL
05.2023 - 10.2024
- Assisted patients with eyewear selection and fitting to enhance customer satisfaction.
- Managed optical inventory levels, ensuring product availability and organization.
- Supported the optometrist during examinations by preparing equipment and maintaining cleanliness.
- Educated clients on proper lens care and usage for optimal vision health.
Recreational Gymnastics Coach
Tag Usa Gymnastics
Weston, FL
10.2021 - 12.2023
- Developed and implemented engaging lesson plans for diverse student skill levels.
- Instructed gymnastics techniques, ensuring safety and proper form during practice sessions.
- Monitored student progress, providing individualized feedback to enhance performance.
- Facilitated team-building activities to promote cooperation and camaraderie among gymnasts.
- Assessed individual progress, providing tailored feedback to enhance performance and confidence.
Education
Bachelor of Science - Biomedical Sciences
University of Central Florida
Orlando, FL05-2028
High School Diploma -
Cypress Bay High School
Weston, FL06-2024
Skills
- Medical terminology
- Appointment scheduling
- Telephone etiquette
- HIPAA compliance
- Insurance verification
- Records management
- Customer service
- Direct patient care
Organizational skills
EMR documentation
Healthcare management
Patient intake
Teamwork
Timeline
Clinical Specialist
Visionworks
04.2025 - Current
Sales Associate
Target Optical
12.2024 - 08.2025
Optical Assistant
Mobileyes LLC
05.2023 - 10.2024
Recreational Gymnastics Coach
Tag Usa Gymnastics
10.2021 - 12.2023
Bachelor of Science - Biomedical Sciences
University of Central Florida
High School Diploma -
Cypress Bay High School