- Gardening
- Watching Movies and TV Shows
- Reading
- Crafting and DIY Projects
- Animal Care
- Video Gaming
- Yoga
Amber Digman
Auburndale,FL
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work History
Beauty Consultant
JCPenney
Auburndale, FL
09.2024 - Current
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending appropriate products.
- Assisted in organizing promotional events, resulting in increased brand awareness and store footfall.
- Achieved personal sales goals consistently through effective time management and prioritization of tasks.
- Identified client needs and recommended products based on preferences and requirements.
- Maintained counter and display areas for cleanliness and organization.
- Improved overall store cleanliness by maintaining an organized workspace throughout daily operations.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Conducted consultations to understand client's desired look.
- Contributed to visual merchandising efforts by creating attractive displays that showcased featured products effectively.
- Monitored current trends to understand fashions and better serve customer needs.
- Assisted customers in finding suitable products within budgets without compromising quality or personal preferences.
- Sanitized makeup tools to avoid spread of infection.
- Participated in ongoing training sessions to enhance product knowledge and stay current on industry best practices.
- Provided feedback to management regarding customer preferences and emerging trends, leading to more informed purchasing decisions for the store''s inventory.
- Handled returns or exchanges courteously while adhering to company policies.
- Educated clients on proper makeup application techniques, empowering them to recreate desired looks at home.
- Worked closely with fellow consultants during peak hours to ensure all customers received prompt attention and assistance.
- Collaborated with team members to achieve monthly sales targets and maintain a positive store environment.
- Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Recommended complementary purchases to customers, increasing revenue.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Prioritized helping customers over completing other routine tasks in store.
- Managed efficient cash register operations.
- Developed strong rapport with customers and created positive impression of business.
- Monitored customers for signs of security concerns and escalated issues to management.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Performed cash, card, and check transactions to complete customer purchases.
Associate
JCPenney
Canton, OH
08.2023 - 08.2024
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
- Assisted with inventory counts and stocking of merchandise.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Monitored and verified merchandise for proper prices and labels.
- Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
- Fostered positive work environment, leading by example and offering support to team members as needed.
Cashier
Hollywood Vapor
Canal Fulton, Ohio
05.2023 - 07.2023
- Unpacking product orders/shipments
- Sorting and organizing merchandise on shelves
- Processing refunds, completing transactions, and overall experience as a cashier
- Taking phone calls/making phone calls to customers
- Managing the store alone for 8 hours a day
Team Member
Burger King
Canton, OH
04.2019 - 07.2020
- Communication and problem-solving skills
- Experience working together as a team to get tasks done
- Skilled in dealing with various social situations
- Experience taking orders and working as a cashier
- Skilled in assisting customers with their needs and answering questions about products
South Stark Career Academy
Canton Local Schools
Canton, OH
08.2018 - 05.2020
- Experience in small animal husbandry
- Design and maintain habitats
- Management of various terrestrial, marine, and avian animals
- Experience with marine and freshwater life support systems
- Maintenance of detailed husbandry records
- Behavioral enrichment and training
- Experience with grooming (dogs) and nail clipping of various animals
- Converse with colleagues about the care and well-being of animals
- Reptile 'Manager' - in charge of overlooking the care, enrichment, and health of all reptiles in our facility
- Education and practice in veterinary skills and other affiliations
- Educating groups about animals in our care
- Knowledge and care-based state competition each year
Education
High School -
Perry High School
Massillon, OH 08.2016 - 05.2020
Small Animal Science and Care - Advanced Science
South Stark Career Academy
Canton, OH 08.2018 - 05.2020
Some College (No Degree) -
Stark State College
North Canton, OH 08.2020 - 05.2022
Skills
Customer service
Client relationship building
Detail-orientated
Retail experience
Upselling strategies
Positive attitude
Friendly and helpful
Excellent communication
Multitasking Abilities
Teamwork and collaboration
Following instructions
Organizing work stations
Interests
Timeline
Beauty Consultant
JCPenney
09.2024 - Current
Associate
JCPenney
08.2023 - 08.2024
Cashier
Hollywood Vapor
05.2023 - 07.2023
Some College (No Degree) -
Stark State College
08.2020 - 05.2022
Team Member
Burger King
04.2019 - 07.2020
South Stark Career Academy
Canton Local Schools
08.2018 - 05.2020
Small Animal Science and Care - Advanced Science
South Stark Career Academy
08.2018 - 05.2020
High School -
Perry High School
08.2016 - 05.2020
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