Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amber Dood

White Cloud,MI

Summary

Dynamic Business Unit Manager with a proven track record at Magna Mirrors, enhancing productivity through innovative strategies and effective team leadership by 23%. Skilled in operations management and problem-solving, I successfully reduced waste by 20% while fostering a culture of continuous improvement and collaboration, driving significant operational efficiencies and employee engagement.

Results-driven business management professional with experience in steering operational excellence and strategic growth. Adept at optimizing processes, driving team collaboration, and ensuring alignment with organizational goals. Strong leadership skills, adaptable to changing needs, and reliable in delivering impactful outcomes. Proficient in project management, financial analysis, and cross-functional coordination. Know for strong focus on team collaboration and delivering results.

Experienced with strategic planning, team leadership, and operational efficiency. Utilizes strong analytical skills to drive business growth and improve performance. Track record of effectively managing resources and achieving business objectives.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Business Unit Manager

Magna Mirrors
12.2021 - 05.2025
  • Increased productivity by implementing new business strategies and streamlining operations.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Balanced risk management with strategic objectives to optimize overall business performance outcomes.
  • Communicated regularly with executive leadership regarding progress updates, challenges, and achievement highlights within the unit.
  • Managed labor and resources effectively to achieve financial goals and maximize profitability.
  • Drove continuous improvement initiatives by soliciting feedback from employees and conducting regular reviews.
  • Monitored performance metrics (KPI) regularly to identify areas for improvement and drive continuous progress.
  • Developed strong team dynamics through regular communication, resulting in improved performance.
  • Facilitated cross-functional collaboration, fostering an environment of teamwork and innovation.
  • Championed process improvements that resulted in increased operational efficiency and reduced overhead expenses.

Assistant Manager

Magna Mirrors
11.2020 - 12.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Managed inventory levels to minimize stockouts
  • Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
  • Implemented safety protocols to maintain a secure work environment for employees.
  • Developed strong relationships with suppliers (internal and external), resulting in improved product quality and delivery times.
  • Evaluated employee performance regularly, offering constructive feedback while recognizing outstanding achievements as appropriate.
  • Coordinated with other departments to improve overall company efficiency and effectiveness.
  • Streamlined operations by implementing efficient workflow processes and procedures.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reduced operational risks while organizing data to forecast performance trends.


Systems Assurance

Magna Mirrors
06.2015 - 11.2020
  • Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
  • Managed heavy calendar schedules efficiently without any conflicts resulting in uninterrupted workflow.
  • Kept sensitive information secure through proper handling of confidential documents according to established policies and procedures.
  • Contributed to a positive work environment with excellent interpersonal skills and a professional demeanor when interacting with colleagues and customers.
  • Increased meeting productivity by preparing agendas, taking detailed minutes, and distributing necessary materials in advance.
  • Coordinated employee training sessions that resulted in an increased understanding of job responsibilities and improved overall performance.
  • Maintained a high level of customer satisfaction by providing rapid, accurate response to inquiries and concerns regarding system performance or functionality.
  • Managed onboarding and offboarding of employees.
  • Successfully implemented dojo training process and coordinated employee training sessions that resulted in an increased understanding of job responsibilities and improved overall performance with employee retention improvement.
  • Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
  • Contributed to cost-saving initiatives by analyzing resource usage trends and recommending infrastructure adjustments accordingly.
  • Drove continuous improvement of performance metric's, supported and lead kaizen events to successfully improve productivity
  • Controlled and monitored all documents for all levels and departments.
  • Processed and scanned files into electronic databases.
  • Prepared files for archiving and exchanges, tracking file movement and history.
  • Added, modified and purged file entries.
  • Enhanced data accuracy by conducting thorough database audits and implementing corrective actions.
  • Played a vital role in establishing efficient workflows for data handling among different teams within the organization.
  • Implemented root cause analysis methods to address recurring issues and prevent future occurrences, enhancing overall productivity.
  • Analyzed data to monitor performance levels and identify areas for potential improvement within the production system.
  • Evaluated current processes, recommended modifications, and assisted in their implementation, driving operational excellence.
  • Championed a culture of continuous improvement by regularly sharing best practices and lessons learned from completed projects, driving ongoing growth and development within the organization.

Continuous Improvement Technician

Magna Mirrors
06.2014 - 06.2015
  • Improved production efficiency by implementing continuous improvement initiatives and lean manufacturing principles.
  • Reduced equipment downtime by conducting regular preventive maintenance and promptly addressing any issues.
  • Developed custom reports using data visualization tools that allowed stakeholders to quickly identify trends and make informed decisions.
  • Utilized Six Sigma methodologies to reduce variation in processes, resulting in increased product consistency and customer satisfaction.
  • Assisted management in setting realistic goals for performance improvements by analyzing historical data trends and benchmarking against industry standards.
  • Implemented 5S principles to maintain an organized workspace that streamlined operations while promoting safety.
  • Identified bottlenecks in the production process and offered solutions for streamlining workflows, increasing output.
  • Optimized material flow through strategic layout planning, reducing handling time and improving overall throughput capacity.
  • Collaborated with cross-functional teams to identify opportunities for process improvements and cost reductions.
  • Facilitated Kaizen events that engaged employees in brainstorming sessions aimed at identifying waste reduction strategies.
  • Implemented lean production methods to reduce waste by 20%.

Operator

Magna Mirrors
01.2007 - 06.2014
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
  • Conducted preventative maintenance on equipment to reduce repair costs.
  • Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
  • Collaborated with team members to troubleshoot and resolve machinery issues quickly, minimizing production delays.
  • Participated in quality assurance meetings, offering insights that led to improvements in product consistency.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Reviewed production schedules and streamlined processes.

Education

White Cloud High School
White Cloud, MI
06-2006

BBA -

Baker College
Online
05-2027

Skills

  • Operations management
  • Team leadership
  • Business analysis
  • Key performance indicators
  • Problem-solving
  • Time management
  • Adaptability and flexibility
  • Effective communication
  • Attention to detail
  • Multitasking Abilities
  • Reliability
  • Excellent communication

Certification

  • Ergonomic Training - 2025 (recertification)
  • ISO 9001 Training - 2021
  • Value Stream Mapping Training - 2021


Timeline

Business Unit Manager

Magna Mirrors
12.2021 - 05.2025

Assistant Manager

Magna Mirrors
11.2020 - 12.2021

Systems Assurance

Magna Mirrors
06.2015 - 11.2020

Continuous Improvement Technician

Magna Mirrors
06.2014 - 06.2015

Operator

Magna Mirrors
01.2007 - 06.2014

White Cloud High School

BBA -

Baker College

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