Summary
Overview
Work History
Education
Skills
Candidate Cover Letter
Timeline
Generic

Amber D. Sherwood

Miami ,OK

Summary

To continue a career in Mental Health where utilization of my professionalism, positive energy, diverse qualities and experiences is applied to promote integrity and growth.

Diligent programs support professional well-versed in evaluating behavioral and physical needs of clients. Documenting daily activities and special incidents while effectively managing client needs, assisting with treatment coordination and supporting program operations.

Skilled Mental Health Technician with an extensive mental health services background. Supported numerous patients in both small and large residential treatment facilities and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results.

Behavioral health professional who brings valuable experience in patient care and therapeutic support. Known for facilitating positive outcomes through effective treatment plans and compassionate care. Able to adapt to dynamic environments, collaborating seamlessly with team members to achieve optimal patient results. Skilled in crisis intervention and patient assessment, with focus on empathetic communication and reliability.

Offering compassionate and empathetic approach, eager to learn and develop in behavioral health setting. Brings understanding of mental health basics and therapeutic practices and can quickly learn new protocols and techniques. Ready to use and develop interpersonal communication and crisis management skills in a new role.

Experienced with patient care and therapeutic interventions in behavioral health settings. Utilizes de-escalation techniques and therapeutic communication to support patient well-being. Track record of effective team collaboration and adaptability in high-pressure situations.

Professional with experience in behavioral health care, prepared for this role. Skilled in patient care, crisis intervention, and therapeutic support with strong communication abilities. Focused on team collaboration and adaptability to changing needs. Reliable and results-driven, with commitment to improving patient outcomes and fostering supportive environment.

Thrived in clinical environment, developing strong interpersonal and crisis intervention skills. Skilled in patient monitoring and therapeutic communication, seeking to transition into new field. Committed to leveraging these transferrable skills to foster growth and success in new role.

Overview

16
16
years of professional experience

Work History

Rehab/Expressive Therapy (Rehab Specialist)

Willow Crest Hospital
01.2013 - Current
  • Training of new hires
  • Take part in weekly treatment team to evaluate and discuss patient progress/regression
  • Daily groups covering a wide range of life skills from DBT therapy to substance prevention
  • Work closely with the therapists to aid in patient treatment goals
  • Improved client outcomes by facilitating group therapy sessions.
  • Conducted assessments to evaluate client progress.
  • Developed educational materials for clients to promote understanding of rehabilitation techniques.
  • Increased client engagement with interactive and tailored group sessions.
  • Improved patient adherence to treatment plans by providing continuous support and motivation.
  • Evaluated patient progress with regular assessments to adjust treatment strategies.
  • Developed rapport with clients, creating a supportive and trusting environment.
  • Improved rehabilitation services by incorporating patient feedback.
  • Conducted thorough assessments to determine the most appropriate course of action for each individual's unique needs.
  • Managed caseloads effectively, prioritizing tasks based on urgency and importance while maintaining high-quality standards of care.
  • Evaluated patient progress regularly, adjusting rehabilitation plans as needed for maximum effectiveness.
  • Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.

Behavioral Health Technician

Willow Crest Hospital
01.2013
  • Training of new hires
  • Problem Solving / Troubleshooting
  • Monitoring of patient safety
  • De-escalation and Crisis management
  • Conducted client rounds to check on residents.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Performed client intake procedures according to internal standards for new admissions.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
  • Established rapport with diverse populations by utilizing strong cultural competence skills during interactions with both patients and their families alike.
  • Demonstrated proficiency in utilizing electronic health record systems for efficient data entry and retrieval purposes related to clinical documentation requirements within the field of behavioral health.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Used EMR to document patient information, progress notes, and treatment plans.
  • Supported patient confidentiality in accordance with HIPAA regulations.
  • Monitored patient behavior and immediately reported changes to supervising physician.
  • Organized recreational activities to assist in patient recovery.
  • Assessed patient progress and reported changes to supervising physician.

Behavioral Health Technician

ROCMND Group Home
01.2012 - 01.2014
  • Crisis Management / Patient Monitoring / Medication Administration
  • Problem Solving / Troubleshooting
  • Lead Independent Living Skills groups
  • AWOL Team
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Behavioral Health Technician

Maricopa Integrated Health Systems
01.2009 - 01.2012
  • Company Overview: (Valleywise Health Medical Center)
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Conducted client rounds to check on residents.
  • Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
  • Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
  • Searched resident belongings prior to and during stays.
  • Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
  • Facilitated on-site activities, support groups, and outings for clients.
  • Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
  • Performed client intake procedures according to internal standards for new admissions.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
  • Assisted patients in developing individualized goals for recovery and provided ongoing support throughout the process.
  • Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
  • Enhanced patient engagement in their treatment plan through active listening and empathetic communication skills.
  • Maintained detailed documentation of patient progress, enabling effective adjustments to treatment plans as needed.
  • Demonstrated proficiency in utilizing electronic health record systems for efficient data entry and retrieval purposes related to clinical documentation requirements within the field of behavioral health.
  • Facilitated group therapy sessions, fostering a supportive environment for patients to share experiences and discuss coping strategies.
  • Contributed to continuous quality improvement initiatives within the facility, enhancing overall service delivery and patient satisfaction levels.
  • Established rapport with diverse populations by utilizing strong cultural competence skills during interactions with both patients and their families alike.
  • Utilized creative problem-solving abilities to address complex patient needs and overcome barriers to treatment success, all while maintaining a high level of professionalism and ethical conduct.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans addressing each patient''s unique needs.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Worked as part of collaborative team to address changing needs of children and families.
  • Kept accurate records by documenting progress and adhering to prescribed behavior plan.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.
  • Took patient blood pressure and pulse rate, reporting findings in health charts.

Education

General Studies / Pre- requisites

NE Oklahoma A&M College
Miami, OK
12.2003

Skills

24 years of experience in the psychiatric field with a wide variety of medical knowledge and care Excellent attention to detail and able to adapt easily to a fast-paced team-oriented environment Strong customer service skills Currently teaching DBT therapy along with a wide range of other life skills to a diverse client base

  • Documentation skills
  • De-escalation strategies
  • Mental health support
  • Client transportation
  • Conflict resolution
  • Crisis handling
  • Client-centered approach
  • Substance prevention and recovery
  • Relapse prevention
  • Client advocacy
  • Addiction recovery
  • Behavioral assessment
  • Substance abuse education
  • Substance use disorder awareness
  • Goal setting
  • Client confidentiality
  • Behavior modification
  • Crisis intervention
  • Life skills training
  • Defining treatment objectives
  • Attention to detail
  • Problem-solving
  • Teamwork and collaboration
  • Trauma-informed care
  • Multitasking
  • Multitasking Abilities
  • Team building
  • Relationship building
  • Certified in CPR/AED
  • Decision-making
  • Adaptability and flexibility
  • Task prioritization
  • Self motivation
  • Behavior management
  • Interpersonal skills
  • Analytical thinking
  • Professionalism
  • Patient advocacy
  • Time management abilities
  • Continuous improvement
  • Interpersonal communication
  • Adaptability
  • Written communication
  • Records review
  • Professional demeanor

Candidate Cover Letter

  • With greatest regards, thank you in advance for your review of my professional history and consideration for a position with your company. I feel compelled to express my intense desire to become a valuable asset to your company, and look forward to your gracious offer of this position.
  • Over the estimated twenty four years of previous employment, I have had the remarkable opportunity to learn and acquire a wide variety of tasks and talents for numerous companies. From manual labor, to a medical professional, I have been fortunate to express my passion and desire to grow as a valuable worker, as well as a person. My skills and talents that I have acquired will continue to assist, not only in my professional career development, but in my everyday life.
  • I feel that I have many skills and professional abilities to offer with your company. I am highly skilled in customer service. Medical terminology, and have a vast knowledge of managed care processes and procedures. I understand the high importance of these talents, as many individuals in society today utilize such services on an everyday basis. I get a sense of comfort knowing that I am able to contribute to these services, especially to those in need of more extensive services and assistance. My abilities to understand customer service to them, just as I, living in today’s society and experiencing the “highs and lows” of everyday life. As time progresses, I feel as though I will continue to offer support and service of a consistent and growing pace, in order to maintain speed within the world of a multi-leveled, vastly-needed services.
  • I would like to take this opportunity, once again, to thank you in advance for you future consideration of my future with your company. I find it an honor to be thought of as a strongly-needed individual who will succeed to the highest of my potential, while employed with your company. Your time and efforts are extremely appreciated and I look forward to your prompt offer.
  • Respectfully yours
  • Amber D. Sherwood

Timeline

Rehab/Expressive Therapy (Rehab Specialist)

Willow Crest Hospital
01.2013 - Current

Behavioral Health Technician

Willow Crest Hospital
01.2013

Behavioral Health Technician

ROCMND Group Home
01.2012 - 01.2014

Behavioral Health Technician

Maricopa Integrated Health Systems
01.2009 - 01.2012

General Studies / Pre- requisites

NE Oklahoma A&M College
Amber D. Sherwood