Amber Dudley
Rio Vista,CA
Summary
Dedicated and professional, I possess a proven track record in management, leadership, and communication. My strong attention to detail enables me to excel in problem-solving and adapt to diverse situations. With experience working with diverse clientele, vendors, and addressing various business needs, my hardworking nature has garnered praise from peers. I am a reliable asset to help your company achieve its goals. Prepared to make an immediate contribution to your organization.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Controller / Office Manager
Pacific Truck Tank, Inc
10.2009 - Current
- Manage all daily, monthly and annual financial transactions for $20M multi-state company
- Produce monthly financial statements
- Manage cash flow
- All A/P & A/R using GAAP
- Oversee day-to-day transactions for $2M inventory; monitor daily reports and variances; conduct monthly and quarterly physical counts
- Creating purchase orders, sales orders, work orders; ensuring all county and sales tax codes are invoiced properly
- Comply with corresponding audits and license renewals
- Administer company's 401(k) plan; health plan renewals and contributions; HR onboarding; submitting weekly payroll; mediating between PEO and employees for all HR and payroll needs
- Complete and submit DMV registration for transfer titles on company-built vehicles
- Liaison for banking, insurance, IT and compliance professionals
- Assist principals in drafting and editing memos, reports and quotes
- Backup for the receptionist providing all clerical support as needed
Customer Service Manager
2nd Chance Legal Services
10.2008 - 10.2009
- Supervised customer service team of 15+ employees
- Provide weekly updates and reports to CEO on volume and strategy
- Process 20+ files a day for intake; providing all documents to bank in a time urgent manner
- Respond to customer inquiries while focusing on customer satisfaction
- Develop policies and procedures; hire and train new staff
- Escalated point of contact for all brokers, vendors, and customers throughout the foreclosure process
Administrative Assistant / Doc Drawer
MIT Lending
07.2004 - 09.2008
- Greeted all clients and visitors, ensuring they received outstanding first impression of the company
- Maintained all office equipment including printers, copiers, fax machines and computers
- Coordinated and scheduled travel/meetings for staff members
- Assist with office shipping and mass mailing
- Prepared expense report forms, timecards and maintained upkeep of employee files
- Monitored office supplies and replenished as necessary
- Scan and code documents to appropriate folders in various databases
- Assist Branch and Operations Managers with all daily tasks as necessary
- Maintained complex daily intake reports
Education
High School Diploma -
El Sereno High School - Del Campo High School
Fair OaksSkills
- Sage 100 ERP
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Adobe Acrobat
Certification
Notary Public, California - valid until March 2027
Timeline
Controller / Office Manager
Pacific Truck Tank, Inc
10.2009 - Current
Customer Service Manager
2nd Chance Legal Services
10.2008 - 10.2009
Administrative Assistant / Doc Drawer
MIT Lending
07.2004 - 09.2008
High School Diploma -
El Sereno High School - Del Campo High School
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