Amber Dumitrache
San Diego,CA
Summary
with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs.
Overview
21
21
years of professional experience
Work History
Para Educator
San Diego Unified School District
08.2023 - Current
- Assisted students in achieving academic goals by providing one-on-one tutoring and small group instruction in various subjects.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted teachers in managing classrooms effectively by maintaining clear expectations, enforcing rules consistently, and reinforcing positive behavior choices.
- Monitored student classroom and outdoors activities to promote student safety.
- Improved student social skills through facilitating peer interactions, modeling appropriate behaviors, and promoting empathy among classmates.
- Maintained a safe and inclusive learning environment by addressing behavioral issues promptly and following established protocols.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Strengthened communication between school staff, parents, and students by serving as a liaison for information sharing.
- Documented behaviors, implemented interventions, and treatment results.
- Assisted teachers and worked individually with students with special needs, helping each navigate education system.
- Instructed small groups of students in basic concepts such as alphabet, shapes, and color recognition.
- Fostered positive relationships with students, families, and colleagues by exhibiting a caring demeanor and maintaining open lines of communication.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Stepped into non-classroom environments such as libraries to help staff manage demand.
- Graded and provided feedback on assignments.
Front Office Clerk
San Diego Unified School District
08.2023 - Current
- Maintained a professional and welcoming atmosphere, resulting in repeat business from satisfied customers.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Improved overall organization of the front office by implementing efficient filing systems for important documents such as registration forms and invoices.
- Resolved guest issues promptly and effectively, demonstrating excellent customer service skills.
- Contributed to a positive work environment through teamwork and open communication with colleagues across various departments.
- Responded to inquiries from callers seeking information.
- Maintained confidentiality of guest information by adhering to strict data protection policies and procedures.
- Completed daily logs for management review.
- Streamlined front desk operations for improved efficiency and increased guest satisfaction.
E COMMERCE STORE
Self
01.2017 - Current
- I personally manage the buying and selling of book related collectibles
- I maintain a personal library of over 800 books.
- Interacted with and sold to e-commerce customers and delivered prompt and courteous service.
- Maintained working knowledge of company products, services and promotions.
- Collaborated with customer service team to address e-commerce inquiries, providing timely resolutions and ensuring customer satisfaction.
- Streamlined order fulfillment processes, enhancing efficiency and reducing shipping timeframes.
- Displayed positive, professional, friendly and high-energy willingness to assist customers through video, chat or telephone interactions.
PERSONAL ASSISTANT
ROOTED IN CHARLESTON
01.2021 - 01.2022
- I was a the personal assistant to the owner of rooted in Charleston
- This is a mobile plant company
- My jobs included scheduling venues, finding new plant additions, taking care of different plants, managing the cash register, set up at locations and packing up
- As well as interfacing with customers, helping them find the best plants for them
- On occasion I helped run their social media and answered questions from current and future customers.
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Displayed absolute discretion at handling confidential information.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Used discretion when handling confidential information.
- Boosted team morale, organized team-building activities that fostered positive work environment.
SHIFT MANAGER
COFFEE BEAN AND TEA LEAF
01.2006 - 01.2010
- I was responsible for opening and closing of store
- Ordering and inventory, setting up new advertisement, cash drawer certification
- I also helped with customers, worked on the register and managed the baristas during my shifts.
RECEPTIONIST/APPOINTMENT SCHEDULER
PAM LARSON PSYCHIATRY
01.2004 - 01.2006
- Responsible for accurate scheduling of a large database of clients
- Personally managed the incoming and outgoing correspondence and filing clerical paperwork.
Education
32 Semester hours -
Scottsdale Community College
High School Diploma -
Coronado High School
Skills
- Proficient in MacOS and Windows applications
- Highly Organized, Detail Oriented
- Schedule management
- Adaptable, quickly grasps new concepts
- Focused, goal oriented l
- Communication
- Classroom Management
- Schedule Management
Timeline
Para Educator
San Diego Unified School District
08.2023 - Current
Front Office Clerk
San Diego Unified School District
08.2023 - Current
PERSONAL ASSISTANT
ROOTED IN CHARLESTON
01.2021 - 01.2022
E COMMERCE STORE
Self
01.2017 - Current
SHIFT MANAGER
COFFEE BEAN AND TEA LEAF
01.2006 - 01.2010
RECEPTIONIST/APPOINTMENT SCHEDULER
PAM LARSON PSYCHIATRY
01.2004 - 01.2006
32 Semester hours -
Scottsdale Community College
High School Diploma -
Coronado High School