Amber Duvall
Blood Bank Technical Specialist
Bedias,TX
Summary
Accomplished blood bank technical specialist with extensive experience in transfusion services. Expertise in antibody workup verification, compliance assessments, and quality control measures, resulting in significant operational efficiencies. Dedicated to training staff and collaborating with clinical teams to ensure optimal blood management and patient outcomes.
Overview
17
17
years of professional experience
Work History
Blood Bank and Hematology Technical Specialist
CommonSpirit St. Joseph Regional Hospital
Bryan, TX
11.2024 - Current
- Oversaw antibody workup verification and trained new employees and medical students in laboratory protocols to ensure competency and compliance. Maintained compliance with FDA, AABB, and CAP standards for blood bank and core lab functions. Ensured staff competency by conducting regular compliance assessments and training sessions. Collaborated with departmental committees to improve efficiency in laboratory functions. Performed quality control reviews, implemented SOPs, and validated both reagents and instrumentation effectiveness. Generated monthly reports analyzing transfusion logs, unit statuses, and blood utilization metrics. Engaged in multiple performance improvement initiatives to optimize blood usage and mitigate surcharge occurrences. Successfully minimized unnecessary surcharges while enhancing appropriate blood utilization across departments.
- Delivered technical support for hospital systems and equipment, resolving issues to maintain operational efficiency.
- Collaborated with clinical staff to troubleshoot software issues, enhancing system reliability and user satisfaction.
- Ensured compliance with healthcare regulations and standards.
Blood Bank Technical Specialist
CommonSpirit St. Joseph Regional Hospital
Bryan, TX
12.2016 - Current
- Trained new employees and medical students in antibody workup verification procedures. Ensured staff compliance with competencies and regulatory requirements in the blood bank. Maintained compliance with FDA, AABB, and CAP standards for blood banking practices. Worked collaboratively with various medical departments to ensure efficient blood bank operations tailored to specific needs. Managed quality control processes by implementing SOPs and validating instruments and reagents to ensure compliance and reliability. Compiled monthly reports on transfusion logs, unit statuses, crossmatch statistics, and blood utilization metrics for informed decision-making. Led performance improvement projects to reduce O negative surcharges and optimize blood usage, enhancing operational effectiveness. Achieved near-complete elimination of unnecessary surcharges associated with inappropriate blood utilization.
- Provided technical support for medical equipment across hospital departments.
- Collaborated with healthcare teams to resolve system issues efficiently.
- Trained staff on proper equipment usage and troubleshooting techniques.
Blood Bank Supervisor
Conroe Regional Medical Center
Conroe, TX
04.2014 - 02.2017
- Managed blood bank operations at Level 2 facility, ensuring compliance with FDA, AABB, and CAP standards. Supervised antibody workup verification, training new employees and students. Collaborated with blood utilization, trauma, neurosurgery, PI, regulatory, and surgical services committees to optimize blood management strategies. Ensured staff compliance and competency through regular assessments and targeted training sessions. Conducted quality control checks and updated standard operating procedures to ensure operational excellence. Reviewed major trauma cases to enhance efficiency and align with departmental goals. Reconciled inventory, managed billing processes, and performed routine instrument maintenance. Facilitated support for pathologists and physicians by addressing blood bank needs, improving communication and service delivery.
- Supervised daily operations of blood bank activities and staff performance.
- Ensured compliance with regulatory standards and safety protocols in blood handling.
- Coordinated inventory management and supply chain processes for blood products.
Medical Technologist
Baylor University Medical Center
Dallas, TX
11.2010 - 03.2014
- Streamlined trauma tray production to five minutes within a level 1 trauma blood bank environment. Conducted training for medical technologist students, focusing on blood banking techniques and protocols. Participated in validation activities for quality assurance for sister facilities, reinforcing adherence to quality assurance measures. Created and updated procedural documentation, improving operational efficiency in blood bank processes. Oversaw maintenance of quality control SOPs, ensuring compliance during inventory reconciliation and management of complex antibody solutions. Executed instrument validation, confirming precision and reliability for clinical applications. Acted as a super-user for the LIS system, facilitating improved data management processes. Accumulated extensive experience with critical traumas and transplant scenarios during night shift tenure.
- Executed instrument validation, confirming precision and reliability for clinical applications.
- Acted as a super-user for the LIS system, facilitating improved data management processes.
- Accumulated extensive experience with critical traumas and transplant scenarios during night shift tenure.
Medical Technologist
Carter BloodCare at Medical City Dallas
Dallas, TX
11.2009 - 11.2010
- Conducted laboratory tests on patient samples for accurate diagnosis.
- Analyzed test results and collaborated with healthcare teams for patient care.
- Operated and maintained advanced laboratory equipment to ensure precision.
- Managed quality control processes and maintained product inventory at a major blood bank in Dallas.
Education
Bachelor of Medical Laboratory Science - Stephenville, TX
Tarleton State University
Stephenville, TX11-2009
Skills
- Blood banking procedures
- Antibody identification
- Type and screen testing
- Crossmatching techniques
- Stago coagulation analysis
- Hematology testing
- Serology analysis
- Venipuncture techniques
- Fetal analysis
- Acid elutions
- ProVue Echo
- Iris Architect proficiency
- Sysmex Coulter DHX 800 expertise
- Quality control management
Personal Information
Title: Blood Bank Technical Specialist
Work Preference
Achievements and Awards
Completion of the ASCP Laboratory Management Certificate, Received several awards for "Outstanding Clinical Instructor" voted on by my students, Recipient of the Fabulous 50 Award 2013 at BUMC out of 5,500 employees, Recipient of the Service Excellence Award 2012 at BUMC, Winner of Tarleton State University's Research Symposium 2009, Lambda Tau Medical Technology Honor Society Historian, Head of Committees for University Student Organizations
Timeline
Blood Bank and Hematology Technical Specialist
CommonSpirit St. Joseph Regional Hospital
11.2024 - Current
Blood Bank Technical Specialist
CommonSpirit St. Joseph Regional Hospital
12.2016 - Current
Blood Bank Supervisor
Conroe Regional Medical Center
04.2014 - 02.2017
Medical Technologist
Baylor University Medical Center
11.2010 - 03.2014
Medical Technologist
Carter BloodCare at Medical City Dallas
11.2009 - 11.2010
Bachelor of Medical Laboratory Science - Stephenville, TX
Tarleton State University