Amber Duzan
Seattle,WA
Summary
Proven leader with extensive experience in staff management and financial oversight, notably at Shari's Cafe and Pies. Excelled in employee onboarding and complex problem-solving, enhancing operational efficiency and team performance. Skilled in vendor management and coaching, consistently achieving quality standards and fostering positive relationships.
Overview
12
12
years of professional experience
Work History
Manager
Shari's Cafe and Pies
Kirkland, WA
06.2019 - 10.2023
- Handled recruitment and onboarding processes.
- Directed employee development concerning customer interactions, financial procedures, food preparation tasks, and adherence to safety guidelines.
- Counseled and disciplined staff to address issues promptly and provide constructive feedback.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Oversaw food preparation, production and presentation according to quality standards.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Private Caregiver
Self Employed Services
Marysville, WA
06.2014 - 12.2019
- Maintained records of client care services provided including changes in condition or treatment plan.
- Facilitated personal care activities.
- Kept living spaces tidy by performing regular housekeeping duties.
- Recorded client status progress and challenges in logbooks and reports.
- Ambulated individuals around home, public and medical locations.
- Established trustful relationships with patients promoting efficient, high-quality care.
- Transported patients to medical, dental and personal care appointments.
Supervisor
Tumbleweeds
Richland, WA
05.2011 - 05.2014
- Supervised daily opening and closing procedures including checking equipment operation, verifying cash drawer amounts.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Created tasty dishes using popular recipes, delighting patrons and generating return business.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Education
Some College (No Degree) - Human Services
Everett Community College
Everett, WASkills
- Marketing
- Task delegation
- Employee onboarding
- Staff management
- Complex Problem-solving
- Financial management
- Vendor management
- Schedule preparation
- Coaching and mentoring
- Documentation and reporting
Timeline
Manager
Shari's Cafe and Pies
06.2019 - 10.2023
Private Caregiver
Self Employed Services
06.2014 - 12.2019
Supervisor
Tumbleweeds
05.2011 - 05.2014
Some College (No Degree) - Human Services
Everett Community College