Amber Eick
Viroqua,WI
Summary
Detail-oriented Financial Documentation Specialist with expertise in billing, data entry, and account reconciliation. Nineteen years of experience in liaison communication and national transportation management, emphasizing problem-solving and time management. Background in Trades Construction includes onsite communication and knowledge of OSHA safety protocols.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Production Planner Assistant
Lowe Manufacturing
Viola, US
03.2025 - Current
- Led ERP software implementation and ongoing maintenance to improve operational efficiency
- Collaborated with Plant Manager to streamline production workflows and address challenges
- Developed strategies to improve and maintain inventory counts
- Kanban System Management
- Workflow & Inventory Management
- Production reporting
- Developed cost reduction strategies for production processes to enhance profitability
- Assist in resolving production-related challenges
- Bills of Materials (BOM), and production routings
- Procured necessary shop consumables and supplies.
- Support various administrative and operational duties
- Effectively communicated detailed information accurately and clearly to production staff and management.
Operations/Dispatch Coordinator
ForZack Trucking, Inc.
Janesville, US
07.2022 - 12.2024
- Managed dispatching operations to optimize routes
- Preplan loads and backhauls for drivers
- Communicated with drivers and customers to maintain on-time delivery and track load status.
- Troubleshooting for all freight issues
- Oversaw detention, layover, and accessorial charges to ensure accurate billing.
- Coordinated lane pricing strategies to optimize freight costs.
- Ensure safety by monitoring driver hour of service as well as any other safety concerns
- Freight management
- LTL load planning
- Accurate and detailed data entry
Operations/Logistics Manager
PTG LOGISTICS, LLC.
Mason, US
05.2021 - 07.2022
- Onsite Liaison between Masonite and PTG
- Managed freight operations to ensure timely delivery and adherence to budget
- Oversaw lane pricing strategy to optimize costs and service levels
- Manage detention / layover / accessorials
- Troubleshot freight issues to minimize delays and enhance customer satisfaction
- TOC Planning
- Onsite presentation to resolve issues with shippers/receivers/carriers and customers
- Coordinated freight dispatch operations
- Recruiting
- Load plan
Carrier Partner for Kraft International Foods
Kraft International Foods
Madison, Wisconsin
05.2007 - 03.2016
- Onsite Liaison between Midwest Coast and Kraft International Foods
- Managed lane pricing to ensure competitive rates and service level agreements
- Coordinated freight management processes to optimize logistics operations
- Troubleshot freight issues to minimize delays and enhance delivery reliability
- Manage detention/layover/accessorials
- Served as onsite representative in Madison, WI
- TOC Planning
Laborer Foreman/On-Site Safety Coordinator
JP Cullen & Sons
Janesville, US
07.2002 - 04.2006
- On-site Safety Coordinator
- Coordinated on-site administration for project managers, superintendents, and foremen to streamline communication and project execution
- Managed payroll and HR processes for 150 employees, ensuring compliance and timely compensation
- Oversaw invoicing and job tracking to maintain accurate financial records and project budgets
- Forklift operation
Education
Some College (No Degree) - Business
Concordia University
Madison, WISkills
- Self-motivation and initiative
- Management expertise
- Process enhancement
- Effective communication skills
- Operations oversight
- Team collaboration
- Negotiation tactics
- Data integrity maintenance
- Customer relationship development
- ERP software utilization
- ERP system proficiency
- WMS system knowledge
- Proficiency in Microsoft Office
- Account oversight
- Procurement strategies
- Analytical capabilities
- Budget oversight
- Lean principles application
- Human resources management
- Workflow efficiency improvement
- Data interpretation and analysis
- Problem-solving abilities
- Attention to detail
- Time efficiency
- Conflict resolution techniques
- Cost-saving initiatives
- Report generation and analysis
- Supply chain knowledge
- OSHA compliance knowledge
- Production scheduling
- Bills of materials handling
- Load optimization planning
- Inventory oversight
- Inventory tracking and control
Certification
Property & Casualty License
References
References available upon request.
Timeline
Production Planner Assistant
Lowe Manufacturing
03.2025 - Current
Operations/Dispatch Coordinator
ForZack Trucking, Inc.
07.2022 - 12.2024
Operations/Logistics Manager
PTG LOGISTICS, LLC.
05.2021 - 07.2022
Carrier Partner for Kraft International Foods
Kraft International Foods
05.2007 - 03.2016
Laborer Foreman/On-Site Safety Coordinator
JP Cullen & Sons
07.2002 - 04.2006
Some College (No Degree) - Business
Concordia University