Amber Ellis
Spillville
Summary
Dependable Resident Assistant remains patient and calm in difficult situations. Mature and responsible with expertise in counseling and mediation. Exceptional communication and time management skills. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Experienced Assembler knowledgeable about general warehouse operations. Works quickly and stays focused under strict deadlines. Skilled in managing multiple tasks with frequently changing priorities. Continuously projects positive attitude and seeks opportunities to help team members.
Overview
10
10
years of professional experience
Work History
Lead Resident Assistant
Copper Creek Senior Living
04.2023 - Current
- Enhanced resident satisfaction by addressing concerns promptly and professionally.
- Streamlined communication between residents and staff for improved overall community experience.
- Mentored junior Resident Assistants to foster professional growth and maintain a high-performing team.
- Developed strong relationships with residents through open communication channels and approachability.
- Managed conflict resolution among residents effectively, maintaining a positive living environment for all parties involved.
- Maintained clean, safe, and well-organized patient environment.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Enhanced patient health by accurately administering prescribed medications according to schedule.
- Supported the nursing staff with essential tasks, streamlining the overall care process.
Cabinet Fabricator
Featherlite Trailers
09.2022 - 04.2023
- Collaborated with team members on complex projects, ensuring timely completion and high-quality workmanship.
- Reduced material waste by accurately measuring and cutting materials to precise specifications.
- Ensured a safe working environment by adhering to safety protocols and maintaining properly functioning equipment.
- Provided training and mentorship for new hires, fostering a positive team dynamic and promoting skill development.
- Consistently met project deadlines through diligent time management, task prioritization, and effective communication with stakeholders.
- Fabricated components and structures following customer requirements.
- Maintained clean and organized working environment to promote safety and efficiency.
- Read blueprints and technical drawings to determine specifications of materials and tools needed for specific jobs.
- Performed quality checks to verify proper lengths, widths, and depths.
- Used gauges, templates, and other measuring devices to inspect production parts.
- Completed tasks on time to meet quality and safety standards.
- Assembled parts correctly according to specifications, reducing quality issues.
- Utilized blueprints, schematics and diagrams to accurately complete tasks.
Lead Pastiller Operator
Milkhouse Candles
10.2020 - 09.2022
- Enhanced production efficiency by troubleshooting issues and implementing solutions quickly.
- Optimized workflow by coordinating with team members and maintaining clear communication.
- Increased safety standards by enforcing proper handling procedures and use of personal protective equipment.
- Assisted with training new operators, ensuring a strong foundation in both technical skills and safety protocols.
- Upheld strict quality control measures, regularly inspecting finished products to ensure adherence to specifications.
- Consistently met or exceeded production targets while upholding high-quality standards throughout all operations stages.
- Performed regular maintenance and cleaning activities to keep machines in good working condition.
- Verified accuracy of settings and adjusted controls, conforming with customer specifications.
Skills Trainer
Opportunity Homes Inc.
11.2019 - 10.2020
- Enhanced patient well-being by providing compassionate and attentive care.
- Assisted patients with daily living activities for improved quality of life.
- Managed medication schedules for multiple patients, ensuring proper dosages and adherence to prescribed regimens.
- Conducted regular safety checks on patient environments, reducing the risk of accidents or injuries.
- Maintained patient confidentiality while sharing relevant information with authorized parties as needed.
- Managed patient checking accounts, paid bills accordingly, and balanced checkbooks.
- Contributed towards creating a clean and hygienic environment by performing light housekeeping duties like laundry, dishwashing, etc.
- Built strong relationships with clients to deliver emotional support and companionship.
- Provided safe mobility support to help patients move around personal and public spaces.
Grizzly Assembly
Iowa Rotocast Plastics
06.2018 - 11.2019
- Increased production efficiency by streamlining assembly processes and implementing time-saving techniques.
- Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Contributed to improved workplace safety by consistently following proper operating procedures and utilizing personal protective equipment.
- Enhanced product quality by performing thorough inspections of assembled items, identifying any issues or inconsistencies for correction.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Maintained open lines of communication with supervisors, providing progress updates regularly while also addressing any concerns surrounding potential roadblocks or challenges faced during the project lifecycle.
- Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
- Acted as a mentor to new hires, sharing knowledge and experience in assembly line work to ensure smooth onboarding processes for all team members.
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Performed visual and functional inspection of components to determine quality and identify defects.
Hardware Assembly
Deco Products
04.2017 - 06.2018
- Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Contributed to improved workplace safety by consistently following proper operating procedures and utilizing personal protective equipment.
- Enhanced product quality by performing thorough inspections of assembled items, identifying any issues or inconsistencies for correction.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Accelerated assembly times through methodical organization of workspace, maximizing space usage and minimizing distractions during shifts.
- Ensured timely completion of projects by diligently adhering to assigned schedules and prioritizing tasks accordingly.
- Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
- Consistently upheld company values and policies throughout daily operations, fostering an environment of integrity, respect, and accountability within the workplace.
- Followed protocols to enhance protection and maintain safe work environment.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated various machines used in production processes.
Cashier
Casey's General Stores
03.2014 - 04.2017
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Greeted customers entering store and responded promptly to customer needs.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.
- Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
- Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
- Achieved consistent positive reviews from customers by delivering exceptional service and high-quality products.
- Established a positive work environment by fostering effective communication and teamwork among colleagues, contributing to overall job satisfaction and productivity.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
Education
High School Diploma -
South Winneshiek
Calmar06.2016
Skills
- Ethical Standards
- Time Management
- Resident Relations
- Direct Patient Care
- Assembly Instructions
- Priority Management
- Product Assembly
- Creative Solutions
- Hand Instruments
- Operate Machinery
Timeline
Lead Resident Assistant
Copper Creek Senior Living
04.2023 - Current
Cabinet Fabricator
Featherlite Trailers
09.2022 - 04.2023
Lead Pastiller Operator
Milkhouse Candles
10.2020 - 09.2022
Skills Trainer
Opportunity Homes Inc.
11.2019 - 10.2020
Grizzly Assembly
Iowa Rotocast Plastics
06.2018 - 11.2019
Hardware Assembly
Deco Products
04.2017 - 06.2018
Cashier
Casey's General Stores
03.2014 - 04.2017
High School Diploma -
South Winneshiek
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