Amber Empson

Reception: October 30, 2006 - present.

Transcription: October 1, 2013 to present.

Medical Records (Legal): April 21, 2022 to present.

Authorization Specialist: September 1, 2024 to present.

• Processed incoming medical records requests.
• Verified insurance authorizations with payers via telephone or web-based systems.
• Reviewed transcribed documents for accuracy and completeness in accordance with established procedures.
• Edited drafts originating from speech recognition software to eliminate errors and improve flow.
• Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
• Scheduled appointments and coordinated patient flow for optimal service delivery.
• Checked patients in and out for appointments and collected co-payments.
• Answered incoming calls, responding to inquiries from patients and other medical offices.

• Scheduled appointments and coordinated patient flow for optimal service delivery.
• Checked patients in and out for appointments and collected co-payments.
• Answered phones promptly and directed calls appropriately.