Amber Eubanks
Sofidel
New Augusta,MS
20
years of professional experience
Reliable and detail-oriented shipping and receiving clerk with experience in shipping and receiving operations, inventory control, order processing, shipment tracking, and transportation management systems. Proficient in SAP, TMS, ZGATE, ZPIK processing, microsoft excel, data entry, shipment verification, truck scaling (in and out), and shipment documentation. Skilled at coordinating with drivers, carriers and internal departments; resolving discrepancies; maintaining accurate records; and supporting efficient warehouse operations. Known for strong organization, accuracy, communication, teamwork, and the ability to multitask effectively in fast paced environments while following safety procedures and operational requirements.
Work History
Shipping and Receiving Clerk
1 Year 3 Months- Processed shipping and receiving transactions using SAP, TMS, Microsoft Excel, and related warehouse systems.
- Scaled trucks in and out accurately while recording weights and maintaining proper documentation.
- Created and processed multiple ZPIKs to support shipping, receiving, inventory, and warehouse operations.
- Entered and maintained shipping information in ZGATE with accuracy and attention to detail.
- Coordinated with drivers, carriers, warehouse personnel, and internal departments to support efficient truck movement and shipment processing.
Tow Truck Dispatcher
5 Months- Managed communication between drivers and clients, enhancing service efficiency.
- Coordinated dispatch operations to ensure timely response for towing requests.
- Utilized GPS and dispatch software for optimal routing and job assignment.
- Trained new dispatchers on protocols and software, fostering team development.
Medical Receptionist/Front Desk
4 Months- Managed patient scheduling and appointment coordination to enhance clinic efficiency.
- Facilitated communication between patients and healthcare providers, ensuring clear information exchange.
- Processed patient registrations and insurance verifications accurately to maintain data integrity.
Front Desk Receptionist/Office Assistant
1 Year- Managed front desk operations, ensuring efficient appointment scheduling and client check-ins.
- Delivered exceptional customer service, addressing client inquiries and resolving issues promptly.
- Maintained accurate records of client interactions and transactions using spa management software.
In-Home Childcare Provider
5 Years- Provided safe, attentive, and nurturing care for children in a private home setting, while maintaining a secure, clean, and age-appropriate environment and organizing educational activities, games, crafts, and outdoor play to support children's learning and developement.
- Communicating with parents regarding children's schedules, behavior, activities, and overall well-being.
- Managed multiple responsibilities while demonstrating patience, reliability, sound judgement, and strong organizational skills.
Front Desk Medical Receptionist
1 Year 2 Months- Managed patient check-in and appointment scheduling to enhance workflow efficiency.
- Coordinated insurance verification and patient eligibility checks for accurate billing processes.
- Assisted in maintaining electronic health records for streamlined information access.
- Collaborated with medical staff to optimize patient flow and reduce scheduling conflicts.
Telecommunications
1 Year 2 Months- Provided exceptional customer support by addressing client inquiries related to telecommunications systems functionality and performance.
- Responded to high-volume inbound customer calls while maintaining professional and courteous communication
- Researched order information and resolved customer concerns involving delayed, missing, damaged, or incorrect merchandise, as well as assisting customers with placing, modifying, and tracking online orders.
Medical Coder/Biller
1 Year 2 Months- Reviewed and verified patient medical records and clinical documentation to ensure accurate coding and billing using ICD-10, CPT, and HIPPA guidelines, and resolved any discrepancies.
- Communicated with healthcare providers, insurance companies, and other departments to obtain information needed for accurate claim processing.
Education
High school
Associate's degree - Applied science
Skills
Shipping and Receiving Operations
Order Processing and Shipment Tracking
Inventory and Warehouse Operations
SAP
Transportation Management Systems (TMS)
ZGATE
ZPIK Processing
Microsoft Excel
Data Entry and Recordkeeping
Computer and System Navigation
Safety Procedures and Operational Compliance.
Timeline
Shipping and Receiving Clerk
Sofidel
05.2025 - CurrentRead More
Tow Truck Dispatcher
Abco Towing & Recovery
05.2023 - 10.2023Read More
Medical Receptionist/Front Desk
Hattiesburg Clinic
06.2022 - 10.2022Read More
Front Desk Receptionist/Office Assistant
Brooke's Esthetic Spa
06.2021 - 06.2022Read More
In-Home Childcare Provider
Kiddos Catering
02.2014 - 02.2019Read More
Front Desk Medical Receptionist
Hattiesburg Clinic
04.2008 - 06.2009Read More
Telecommunications
Walmart.com Call Center
06.2007 - 08.2008Read More
Medical Coder/Biller
South Central Regional Medical Center
04.2006 - 06.2007Read More
Greene Co High School
High school
Read More
Antonelli College
Associate's degree from Applied science
Read More