Amber Farrell
Clarksville,TN
Summary
Results-driven project manager with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Dedicated to customer service with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to drive business results.
Overview
11
11
years of professional experience
Work History
Small Business Owner
Self-employeed
Clarksville, TN
08.2016 - Current
- Promoted business via social media to generate leads and maximize brand identity.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Devised processes to boost long-term business success and increase profit levels.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Oversaw business budget planning and administration, accounting functions, purchasing and weekly payroll to handle financial needs.
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Used business software packages to maintain files and administrative records.
Broker Assistant / Bookkeeper
KLM Properties
Morgantown, WV
01.2014 - 12.2016
- Confirmed accounts payable and controlled expenses by receiving, processing, verifying and reconciling invoices.
- Compiled and analyzed variety of complex accounting and statistical information to prepare financial statements.
- Performed a number of tasks in brokerage houses
- Responsibilities also included managing petty cash accounts, maintaining hedge fund records, and maintaining office supplies, filed and sorted, managed active home listings
Manager
The Next Best Thing
Jacksonville, NC
09.2011 - 09.2013
- Ensured all sales related policies and procedures were maintained
- Maintained a keen interest in the fashion industry and market trends Customer Service
- Ensured all associates provided the highest level of customer service
- Assisted customers by helping them find what they needed
- Resolved all customer problems and complaints quickly and effectively
- Ensured the selling floor is neat, clean, organized and reflected the correct visual image at all times.
Education
Associate of Applied Science - Applied Business, Business Administration
West Virginia Junior College - Morgantown
Morgantown, WV08.2016
Skills
- Windows XP & 7 proficiency
- Apple OS X proficiency
- Microsoft 2007 & 2010 proficiency
- Windows Operating System
- Microsoft PowerPoint / Presentations
- Microsoft Word / Word processing
- Microsoft Publisher / Desktop Publishing
- Microsoft Excel / Spreadsheets
- Microsoft Access / Databases
- Computerized Accounting
- Administrative Skills Summary
- QuickBooks
- Outstanding Customer Service
- Financial Record keeping
- Sales & Social Media Marketing
- Payroll Accounting
- Excellent Organizational Skills
- Accounts Receivable & Payable
- Superb Management & Leadership Skills
Timeline
Small Business Owner
Self-employeed
08.2016 - Current
Broker Assistant / Bookkeeper
KLM Properties
01.2014 - 12.2016
Manager
The Next Best Thing
09.2011 - 09.2013
Associate of Applied Science - Applied Business, Business Administration
West Virginia Junior College - Morgantown