Amber Feldser

• Answering incoming calls and making outbound calls.
• Keeping tract of resident transportation times in and out.
• Helping residents with questions and or work orders that needed entered.
• Using the paging system to alert in times of emergency. As well as morning and evening announcements and prayers.
• Keeping tract of residents and their change of status. For example LOA, Hospital Stays, or Skilled Stays, etc.
• The use of Email, Excel, Word, Copier, Fax, and Scanning documents were just some of the things used.
• Made sure Kiosks and office was kept disinfected and tidy.

• Assisted customers in navigating company website and placing online orders, improving overall user experience.
• Call Center inbound calls for McCormick spice company after hours. Mainly answering cooking and product questions. Entering names and addresses for mailing list.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving customer complaints.
• Took orders for Barco Uniform company.

Entering patient insurance information. Paper documents to the computer. While maintain accuracy and speed.

• Improved order accuracy by diligently picking products according to pick lists and packing slips.
• Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
• Reduced product damage, carefully inspecting items for defects before packaging and reporting any issues promptly.