Motivated professional with a strong work ethic and adaptability, excelling in customer service and time management. Delivered positive and memorable experiences through effective multitasking and interpersonal skills, quickly mastering new challenges and working independently.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Cattle Driver
Demkota Beef Plant
Aberdeen, South Dakota
01.2025 - 08.2026
Conducted head count verification, seller documentation, weights, and penn designation directing and driving cattle into and securing their pens from escape.
Followed safety protocols while unloading live large animals, weighing, and securing in pens for overnight stay, and established sanitized pens with stocked water access to maintain large animal welfare to produce meat that is not devalued by high stress enzymes, and prevent injury or loss of weight for duration of their housing.
Received cattle from Truck load delivery Operators, documented and verified load details matched logs, unloaded cattle, weighed, bedded and penned overnight.
Adhered to safety protocols while loading and unloading materials or livestock.
Collaborated with production staff to coordinate timely deliveries.
Maintained accurate logs of delivery schedules and vehicle maintenance.
Ensured cleanliness and organization of pen dedication for arrived and future expectant cattle load delivery.
Communicated effectively with team members to resolve transportation, penning, weights, temperaments, ownership, location, descriptions, maintenance and any information that benefits all to be aware so any issues quickly can be resolved, located, or prevented to ensure safety hazards have been expressed.
Secured merchandise, avoiding damage during transportation.
Adhered to company policies and procedures related to safety and security standards.
Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
Reported any incidents involving the truck or its cargo to management immediately.
Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
Operated standard warehouse equipment to assist with loading and unloading of deliveries.
Kept accurate records of deliveries and customer signatures.
Organized daily tasks to optimize time management and efficiency. to meet tight delivery deadlines.
Communicated effectively with dispatch and customers to provide status updates.
Maintained detailed records of trips, including pick-up and drop-off times, mileage and fares collected.
Maintained delivery schedules without compromising safety.
Completed necessary paperwork and documentation for deliveries.
Demonstrated ability to handle emergency situations calmly and effectively.
Modified delivery plans to align with employer needs.
Retail/ Home Accents Department Lead
HOBBY LOBBY Retail Stores
Aberdeen, South Dakota
12.2014 - 07.2022
Supervised daily operations and workflows in retail department.
Managed daily operations, ensuring efficient workflow and productivity.
Managed inventory control processes to ensure stock availability and organization.
Managed inventory levels by placing orders when necessary and monitoring stock levels throughout the year.
Managed effective stock rotation and inventory placement.
Coordinated visual merchandising to enhance product displays and store aesthetics.
Oversaw merchandising and display efforts, enhancing product visibility and appeal.
Collaborated with management on strategic planning for seasonal promotions.
Collaborated with senior management on strategic initiatives that impacted the overall business objectives.
Coordinated with other departments to ensure efficient workflow across the organization.
Coordinated cross-departmental initiatives to improve overall business performance.
Trained and mentored team members on product knowledge and customer service.
Provided training and guidance to new employees on policies and procedures.
Put together special displays and coached employees on latest promotions.
Provided leadership, motivation, direction and support to team members in order to achieve individual success as well as team goals.
Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
Resolved customer inquiries and complaints to maintain high satisfaction levels.
Resolved customer complaints in a timely manner by identifying root causes of issues.
Implemented customer service standards, ensuring high levels of customer satisfaction.
Followed safety protocols and company processes and procedures.
Handled shift overstock, restocking, and inventory control.
Worked closely with sales associates to complete tasks.