AMBER FLEURY
Elko
Summary
Results-driven Warranty Administrator known for attention to detail and effective relationship-building. Expertise in streamlining processes and resolving warranty discrepancies, ready to support organizational goals through improved claims management and customer service.
Overview
17
17
years of professional experience
Work History
Warranty Administrator, Accounts Payable Clerk
Riverton Chevrolet
Elko
11.2020 - Current
- Process warranty claims for automotive repairs and replacements efficiently.
- Review and verify documentation for warranty eligibility and compliance.
- Collaborate with service technicians to assess warranty repair needs.
- Maintain accurate records of claims in the dealership's management system.
- Resolve discrepancies in warranty claims through investigation and follow-up.
- Developed and maintained relationships with vendors, suppliers, and other third-party providers related to warranty services.
- Evaluated existing policies and procedures for processing warranties and identified areas for improvement.
- Processed invoices and ensured accurate payment approvals.
- Reconciled vendor statements and resolved discrepancies promptly.
- Prepared checks for payment of vendor invoices on a timely basis.
- Managed appointment calendars to optimize daily scheduling and resource allocation.
- Prepared various reports summarizing daily, weekly, monthly, and quarterly activity related to appointment scheduling.
Warranty Administrator, Cashier
Elko Motor Company
Elko
11.2008 - 08.2020
- Managed warranty claims processing and documentation for customer satisfaction.
- Coordinated with service departments to resolve warranty issues efficiently.
- Maintained accurate records of all warranty claims and related communications.
- Streamlined workflow processes to enhance efficiency in claim resolution.
- Reconciled deliverables, monitored schedules of open claims and collaborated with accounting staff to pursue payments.
- Managed cash register and balanced cash drawers daily.
- Maintained cleanliness and organization of checkout area.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
GED -
Elko High School
Elko, NV09-2005
Some College (No Degree) - Business Administration
Strayer University
OnlineSkills
- Problem solving
- Effective communication
- Warranty processing
- Documentation verification
- Claims resolution
- Vendor management
- Policy evaluation
- Customer relationship management
Timeline
Warranty Administrator, Accounts Payable Clerk
Riverton Chevrolet
11.2020 - Current
Warranty Administrator, Cashier
Elko Motor Company
11.2008 - 08.2020
GED -
Elko High School
Some College (No Degree) - Business Administration
Strayer University