Amber Flores

Filing records and documents to every case.

Performed data entry and record keeping task to track company correspondence and updates.

Communicated with customers and employees to answer questions or explain information.

Reviewed files, records and other documents to obtain information or respond to request.

Manage inventory of office supplies

Greeted visitors; help them with any questions they may have.

answer phone calls.

answer multi-line telephone system and route calls to appropriate personnel.

• Assisted in preparing and maintaining official records, documents, and reports.
• Organized the filing system of contracts, deeds, resolutions, ordinances, and other legal documents.
• Maintained inventory of office supplies; placed orders as needed.
• Greeted visitors; provided information regarding city services or operations.
• Managed the front desk reception area; answered telephone calls.
• Researched relevant state statutes related to city operations.
• Assisted with administration of municipal elections by collecting and counting ballots.
• Answered multi-line telephone system and routed calls to appropriate personnel.
• Received and distributed incoming mail, messages and packages to appropriate individuals.
• Communicated with customers and employees to answer questions or explain information.
• Performed data entry and recordkeeping tasks to track company correspondence and updates.
• Directed clients and guests to correct departments, rooms and staff members.
• Contacted customers regarding account updates and potential problems.
• Answered telephones, directed calls and took messages.
• Reviewed files, records and other documents to obtain information or respond to requests.
• Copied, sorted and filed records of office activities and business transactions.
• Delivered messages and ran errands.
• Communicated with customers, employees and vendors to answer questions and address complaints.
• Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
• Troubleshot office equipment, computer hardware and software issues.
• Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.