Amber G. Forbes
Connersville,IN
Summary
Goal-oriented CCMA seeking an entry-level position to apply a solid foundation in both patient care and office administration. Demonstrated skilled in direct patient support, consistently contributing to an enhanced and positive patient experience.
Overview
14
14
years of professional experience
Work History
Office Assistant
Reid Health
10.2024 - 02.2026
- Inputting patients’ demographics such as patient name, date of birth, contact information insurance details into health records. Managing documents: Ensuring patients and their guardians complete and sign all necessary paperwork, including HIPAA forms: Acknowledging the patient's rights regarding the privacy and security of their health information. Patient Bill of Rights: Notifying patients of their fundamental rights regarding their care. Consent forms: Obtaining a patient's permission to share medical records or to receive treatment. Verification: Confirming a patient’s contact information and insurance details to avoid errors and ensure accurate billing. Labeling: Attaching identification labels to paperwork and files to maintain organization and patient privacy. Financial duties Counting cash drawers: Reconciling the cash at the start and end of a shift to ensure accuracy.co-pays: Collecting payments from patients at the time of service. Communication and office management: Handling a high volume of incoming and outgoing calls. Making appointments: Scheduling and confirming patient appointments. Sending messages: Relay messages to physicians and other staff regarding patient questions or issues. Sorting mail: Distributing and processing incoming mail.
Patient Access
Reid Health
08.2021 - 10.2024
- Inputting patient demographics such as patient name, birthdate, contact information and insurance details into the electronic health record. Managing documents: Ensuring patients and their guardians complete and sign all necessary paperwork, including HIPAA forms: Acknowledging the patient's rights regarding the privacy and security of their health information. Patient Bill of Rights: Notifying patients of their fundamental rights regarding their care. Consent forms: Obtaining a patient's permission to share medical records or to receive treatment. Verification: Confirming a patient’s contact information and insurance details to avoid errors and ensure accurate billing. Labeling: Attaching identification labels to paperwork, lab Radiology, Specialty offices such as Pulmonary Rehab, etc… Financial duties Counting cash drawers: Reconciling the cash at the start and end of a shift to ensure accuracy.co-pays: Collecting payments from patients at the time of service.
Patient Care Technician
Reid Health
12.2011 - 08.2021
- Assist patients with bathing, grooming, dressing, and eating. Help patients move, transfer, to wheelchairs or restrooms, and reposition them to prevent bedsores. Provide comfort, companionship, and emotional support to patients and their families. Vital Signs: Monitor and record vital signs such as blood pressure, temperature, pulse, and respiration. Collect blood, urine, and stool samples for laboratory testing. Perform procedures like administering certain medications, changing bandages, and assisting with basic wound care.
Education
IVY TECH COMMUNITY COLLEGE
Richmond, IN05-2025
High School - undefined
Connersville High School
Connersville, IN06-2001
Skills
- Technical Skills
- Communication
- Time Management
- Customer service
- Dedicated team player
- Clerical support
- Scheduling
- Payment processing
Timeline
Office Assistant
Reid Health
10.2024 - 02.2026
Patient Access
Reid Health
08.2021 - 10.2024
Patient Care Technician
Reid Health
12.2011 - 08.2021
High School - undefined
Connersville High School
IVY TECH COMMUNITY COLLEGE