Summary
Overview
Work History
Education
Skills
Timeline
Generic
Amber  Foster

Amber Foster

Charlottesville ,VA

Summary

Accomplished Chief Operating Officer at Luxura Aesthetic Medical Spa, adept in operations management and cross-functional teamwork. Spearheaded revenue growth and client satisfaction through strategic planning and process improvement. Proven track record in salesforce administration, achieving significant sales milestones and leading successful new location launches.

Overview

8
8
years of professional experience

Work History

Chief Operating Officer

Luxura Aesthetic Medical Spa
10.2019 - Current

Results-driven Chief Operating Officer with extensive experience in managing multi-location aesthetic medical spas. Proficient in overseeing hiring, training, and building comprehensive training manuals and service protocols. Demonstrated expertise in daily operations management, sales strategies, and client consultations. Proven ability to drive revenue growth, optimize client satisfaction, and lead project management for new locations from scouting to staffing.

- Team Leadership: Manage hiring, training, and performance evaluation of staff, fostering a high-performing and customer-focused team.

- Training Development: Create and implement detailed training manuals and service protocols to ensure standardization and excellence in client care.

- Sales Performance: Achieve over $100,000 in monthly skincare and service sales through strategic sales initiatives and client relationship management.

- Client Consultations: Conduct comprehensive skin analysis consultations, develop individualized skincare regimens, and provide ongoing client support.

- Upselling Expertise: Successfully upsell clients every 3-4 months, consistently doubling original sales and enhancing client satisfaction and retention.

- Project Management: Lead new location projects including property scouting, negotiations, permitting, pre-construction meetings, and staff training.

- Property Management: Identify and negotiate potential properties for new locations, ensuring strategic growth and market penetration.

President of Chamber of Commerce

Chamber of Commerce
12.2016 - 12.2023

Led the Chamber of Commerce in promoting business growth and facilitating connections between local businesses, government entities, and community organizations.

• Organized and managed networking events, workshops, and seminars aimed at helping businesses improve operations, increase revenue, and succeed in a competitive market.

• Implemented business awards programs to recognize outstanding local enterprises, raising the profile of the county’s business community and fostering healthy competition.

• Facilitated partnerships between businesses, government, and educational institutions to promote economic development and community welfare.

• Assisted new businesses in establishing themselves in the community, offering resources, mentorship, and access to local networks for long-term success.

• Advocated for the business community at the local and state levels, ensuring that policies and regulations supported economic growth.

Board of Supervisors

Madison County
01.2018 - 12.2021

Elected public official with a strong background in governance and financial oversight. Served on the Board of Supervisors for Madison County, Virginia, contributing to policy development, budget management, and fiscal planning. Demonstrated ability to lead and collaborate on more than 10 subcommittees, effectively managing a $40 million county budget. Expertise in budget cuts, tax policy, and supplemental funding decisions, with a commitment to ensuring financial responsibility and public accountability.

Education

General Studies

Peidmont College
Charlottesville, VA

Skills

  • Operations Management
  • Cross-Functional Teamwork
  • Strategic Planning
  • Process Improvement
  • Salesforce Administration

Timeline

Chief Operating Officer

Luxura Aesthetic Medical Spa
10.2019 - Current

Board of Supervisors

Madison County
01.2018 - 12.2021

President of Chamber of Commerce

Chamber of Commerce
12.2016 - 12.2023

General Studies

Peidmont College
Amber Foster