Amber Frasier

Experienced customer facing service provider dedicated to analyzing unique customer situations/needs and providing best array of solutions available in accordance with legal and corporate guidelines QUALIFICATIONS Highly detailed in records keeping to ensure that all processes run properly. Maintained a struck schedule to insure that the arrival of product was accurate and to the builders specifications. Highly rated customer service professional. Working knowledge of OSHA standards and safety standards. Proficient in Microsoft Operating Systems, PowerPoint, Word, Access, Excel, Command Alkon systems, GPS location software and management. Strong time management and organization skills. Relied upon by senior management for accurate monthly reporting and special report presentations. Self-assured service advisor handles array of responsibilities simultaneously and works well with different personality types. Promoting exceptional skills in customer service and issue resolution. . Poised individual with well-developed skills resulting from career spanning many years working as Service Advisor. Decisive multi-tasker with drive to take on new opportunities with great organization.