Amber Freeman
Salem
Summary
Reliable and compassionate professional with experience in leadership, customer service, and hands-on animal and childcare. Proven ability to manage daily operations, maintain compliance and safety standards, and build positive relationships with customers, families, and teams. Brings a strong work ethic, compassion, and attention to detail from managing fast-paced environments, providing dependable childcare, and supporting animal welfare.
Overview
13
13
years of professional experience
Work History
Senior Lead Manager
Nectar Markets
04.2020 - 07.2025
- Managed daily dispensary store operations, including fulfilling staff scheduling when needed, ongoing training, performance oversight reporting, and shift leadership.
- Delivered high-level customer service myself and by coaching team members on product knowledge, responsible cannabis education, and personalized recommendations.
- Oversaw inventory management and compliance using METRC, including receiving, auditing, reconciliation, and accurate recordkeeping with all cannabis products.
- Coordinated and verified cannabis deliveries, ensuring proper documentation and full compliance with state and company regulations.
- Enforced state cannabis laws, company SOPs, and security procedures, successfully maintaining an audit-ready store.
- Handled cash management, POS systems, and opening/closing procedures while resolving customer concerns professionally.
Childcare Provider
Various Families
08.2016 - 01.2020
- Provided reliable, high-quality childcare for multiple families, adapting care routines to meet each child's individual needs.
- Ensured children's safety and well-being at all times, including supervision, meal preparation, and age-appropriate activities.
- Managed safe and punctual transportation for children to and from school, activities, appointments, and outings.
- Maintained clear, consistent, and open communication with parents regarding schedules, behavior, and developmental milestones.
- Supported household organization by assisting with housekeeping, activity planning, and daily routines.
- Demonstrated trustworthiness, time management, and flexibility while balancing multiple family schedules.
Sales Associate
Plaid Pantry
05.2015 - 08.2016
- Operated the cash register POS system, Oregon Lottery system, and gas transactions accurately and efficiently.
- Assisted customers with sales, purchases, and questions while maintaining compliance with store policies.
- Stocked shelves, assisted in accepting deliveries from multiple companies, rotated inventory, and maintained a clean and organized store at all times.
- Demonstrated strong flexibility by covering shifts, filling in on short notice, and supporting the store needs as required.
Volunteer
Willamette Humane Society
09.2012 - 09.2014
- Assisted in the daily care and well-being of shelter animals, including feeding, cleaning, enrichment, and monitoring health and behavior.
- Walked and exercised dogs daily to support physical health, socialization, and positive behavior development.
- Supported the adoption process by introducing animals to potential families, answering basic questions, assisting in the social media pages, and ensuring positive and safe interactions.
- Maintained a clean, safe environments by sanitizing kennels, equipment, and common areas followed by animal welfare standards.
Education
High School Diploma -
Roberts High School
Salem, ORSkills
- Animal Care and Handling
- Compassionate Customer Service and Community Interactions
- Reliability and Time Management
- Strong Management Knowledge
- Safety and Compliance Awareness
- Successful Team Work and Adaptability
Timeline
Senior Lead Manager
Nectar Markets
04.2020 - 07.2025
Childcare Provider
Various Families
08.2016 - 01.2020
Sales Associate
Plaid Pantry
05.2015 - 08.2016
Volunteer
Willamette Humane Society
09.2012 - 09.2014
High School Diploma -
Roberts High School