Amber Gamez

Tempe,AZ

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Consistently adopts a proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting business objectives.

Overview

years of professional experience

Work History

Community Partners Specialist

Public Allies; Americorps; Arouet Foundation

10.2024 - Current

Collaboration with internal departments to align organizational needs with ongoing community relations efforts.
Strengthening community relationships by identifying potential partnerships and collaborations with local organizations.
Assisting with development of outreach strategies and marketing tools to reach priority audiences.
Establishing a centralized resource database, simplifying access for all team members.
Contributing to a positive working environment by actively participating in team meetings and fostering open communication among colleagues.
Conducting research to identify and evaluate viable resources for participants.
Project planning for successful completion within timeline constraints.

Babysitter

Busy Bees Babysitting

03.2024 - Current

Played games, worked on puzzles, and read books to young children.
Communicated positively with children and guardians.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Maintained a clean and organized environment to ensure the well-being of children under care.
Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.

Educator

Lululemon

10.2023 - 10.2024

Greeted customers, helped locate merchandise, and suggested suitable options.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Used POS system to process sales, returns, online orders, and gift card activations.
Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.

Team Member

Portillos

06.2022 - 07.2024

Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Worked different stations to provide optimal coverage and meet production goals.
Addressed and resolved customer complaints in polite and professional manner.
Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Trained new team members by relaying information on company procedures and safety requirements.

Education

Bachelor of Science - Psychology

Arizona State University

Tempe, AZ

05-2026

MGM - Global Management

Thunderbird School of Global Management - ASU

Phoenix, AZ

05-2027

Skills

Technical communication
Management collaboration
Organizational Development
Business Strategy Development

Conflict Resolution
Resource Allocation
Operational Efficiency
Strategic Planning

Timeline