Amber Garcia
Houston
Summary
Friendly, attentive, and service-driven professional with a strong background in customer service, hospitality, and administrative support. Experienced in managing high-pressure environments, addressing customer needs with empathy and efficiency, and maintaining a professional, calm demeanor in fast-paced settings. Enthusiastic about creating positive experiences.
Overview
7
7
years of professional experience
Work History
General Clerk I – Meyerland PVA
Houston Independent School District
10.2023 - 05.2025
- Greeted and assisted large volumes of visitors daily with professionalism and courtesy.
- Communicated effectively over a multi-line phone system and in person.
- Maintained poise while managing unexpected situations and ensuring student and staff safety.
- Produced weekly newsletters with attention to detail and timely delivery.
Assistant Guide / Administrative Support
Guidepost Montessori
06.2023 - 10.2023
- Maintained a calm and supportive presence in high-energy environments.
- Provided personalized assistance to students, fostering trust and communication.
- Coordinated events and handled communication with parents and staff.
- Answered and directed calls, demonstrating clear and professional phone etiquette.
Brand Representative
Freebird Boots
02.2023 - 05.2023
- .Delivered top-tier customer service, anticipating and responding to guests’ needs.
- Cultivated a welcoming and enthusiastic environment for customers.
- Collaborated with team members to drive sales and increase guest satisfaction.
Brand Representative
Altar'd State
11.2022 - 01.2023
- Provide excellent guest service by anticipating guest’s needs, exceeding expectations, and adhering to the Altar’d State service standards.
- Acknowledge, interact, and build relationships with guests, creating guest loyalty.
- Complete opening/closing procedures and tasks as directed by management with a guest focus.
- ∙Perform register transactions quickly and efficiently.
- ∙Participate and assist in the preparation for the store.
Brand Associate
Forth & Nomad
08.2022 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Led candle-making classes, guiding customers in customizing their own unique scents.
General Office Clerk – Kinder HSPVA
Houston Independent School District
08.2019 - 04.2022
- Acted as a front-line representative, welcoming and assisting visitors.
- Supported school-wide events and performances with planning and coordination.
- Balanced multiple priorities with efficiency and professionalism.
General Office Clerk
Clemente Martinez Elementary School
01.2018 - 08.2019
- Provided friendly, efficient service for students, parents, and staff.
- Answered high call volumes and routed inquiries appropriately.
- Maintained organized, confidential records and supported office operations.
Education
Associate of Applied Science - Baking and Pastry Arts
Culinary Institute of LeNotre
Houston, TXHigh School Diploma - undefined
Heights High School
Houston, TXSkills
- Customer Service Excellence
- Conflict Resolution & Safety Awareness
- Strong Verbal & Written Communication
- Calm Under Pressure & Crisis Handling
- Multitasking in Challenging Environments
- Teamwork & Professionalism
- Microsoft Office (Word, Excel, PowerPoint)
Professional Attributes
- Energetic, positive, and approachable demeanor
- Adaptive learner with adaptability to new environments
- Committed to providing memorable and safe experiences
Timeline
General Clerk I – Meyerland PVA
Houston Independent School District
10.2023 - 05.2025
Assistant Guide / Administrative Support
Guidepost Montessori
06.2023 - 10.2023
Brand Representative
Freebird Boots
02.2023 - 05.2023
Brand Representative
Altar'd State
11.2022 - 01.2023
Brand Associate
Forth & Nomad
08.2022 - 12.2022
General Office Clerk – Kinder HSPVA
Houston Independent School District
08.2019 - 04.2022
General Office Clerk
Clemente Martinez Elementary School
01.2018 - 08.2019
High School Diploma - undefined
Heights High School
Associate of Applied Science - Baking and Pastry Arts
Culinary Institute of LeNotre
Similar Profiles
Jerome HillJerome Hill
High School Special Education Teacher at Houston Independent School District - Houston MSTCHigh School Special Education Teacher at Houston Independent School District - Houston MSTC
Adelaida GarzaAdelaida Garza
High School Biology Teacher at Houston Independent School District (HISD) - Westside High SchoolHigh School Biology Teacher at Houston Independent School District (HISD) - Westside High School
KENDRICK B. PAYNEKENDRICK B. PAYNE
Special Education Teacher at Worthing High School, Houston Independent School DistrictSpecial Education Teacher at Worthing High School, Houston Independent School District
TERRY LYNN FISHERTERRY LYNN FISHER
National Evaluation Series (NES) Paraprofessional at Houston Independent School District, HISDNational Evaluation Series (NES) Paraprofessional at Houston Independent School District, HISD
Jennifer PickardJennifer Pickard
Purchasing and Operations Coordinator at Grace InstrumentPurchasing and Operations Coordinator at Grace Instrument