Amber Garnes
Scottsdale
Summary
Recently Certified Veterinary professional seeking a faced-paced, high energy environment that is focused on high standards in animal care and clinical procedure. Skilled in assisting in a variety of medical procedures and keeping consistent records. Demonstrates high success in restraint and vaccine administration. Exceptionally know for team work, attention to detail and and communication with my team and clients. Committed to constantly learning and growing with the field for my team and myself.
Overview
12
12
years of professional experience
Work History
Externship
Scottsdale Hils Animal Hospital
01.2024 - Current
- Assist with handling, restraint, and positioning during needle usage, x-rays, surgery, and grooming
- Administer vaccines, shots, and medications according to the Veterinarians instructions
- Educate owners on health and wellness as well as its correlation with quality of life
- Actively practice safety measures and cleaning procedures
- Maintain records and files for easy access and sharing
- Support staff members in their daily tasks, reducing workload and allowing for increased focus on higher-priority tasks
Online Personal Shopper
Walmart
01.2021 - Current
- Balance multiple tasks simultaneously, prioritizing urgent requests without ignoring overall services.
- Place completed orders in labeled, temperature-appropriate storage pending customer pick up
- Consistently meet deadlines and food quality goals for accuracy
- Select correct products based on customer needs and product specifications
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route
Pickup Team Lead/Inventory Specialist
Meijer
01.2022 - 01.2023
- Manage Pick Up Department in an effort to maximize overall performance
- Provided technical direction, resolving complex issues and guiding layout plans
- Kept work areas clean, organized, and safe to promote efficiency and team safety
- Ensure to oversee proper food handling and safety measures
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
Shift Leader/Restaurant Team Member
Chili's Bar and Grill
09.2021 - 06.2022
- Manage Shift Needs and Oversee flow
- Enforce Food Handling and restaurant safety, policies, regulations, and guidelines
- Led team through high-demand shifts by implementing fast-paced processes
- Train new employees and delegated daily tasks and responsibilities
- Enhanced customer service and satisfaction
- Effectively resolve conflict between team members themselves and customer in order to maintain stable relationships forward
Dog Bather/Customer Service Representative
PetSmart
09.2018 - 08.2021
- Knowledge and Application of Proper Pet Safety, Bathing, and Grooming techniques
- Safely handle various breeds of dogs, ensuring their comfort throughout the bathing process.
- Safely perform, nail trims, paw pad shaves, ear and teeth cleaning, and other grooming prep help.
- Assisted with and educated owners on animal development and animal behavior modification
Customer service/Inventory control/Asset Protection Associate
Best Buy
01.2013 - 01.2018
- Maintained accurate records of daily activities, incidents, and investigations for future reference and analysis
- Conducted routine inspections of security equipment to ensure functionality and readiness in case of an emergency situation.
- Patrolled store departments to check for suspicious activities
- Monitor, analyze, and deescalate employee and customer behavior to
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents
- Identify and respond to potential theft and fraud incidents
- Customer service due diligence such as answering phones, returns, exchanges, and repairs
Education
Animal Health
Carrington College
Phoenix, AZ02.2025
Associate in Arts And Science - General Education
Mesa Community College
Mesa, AZ05.2021
High School Diploma -
Thunderbird High School
Phoenix, AZ05.2012
Skills
- Animal safety/handling/restraint
- Cleaning and sanitizing
- Sample collection
- Medication/Vaccine administration
- Animal grooming/bathing
- Customer Service/Client education
- Multitasking
- Reception support
- Prescription filling
- Problem-solving
- Microsoft office
Timeline
Externship
Scottsdale Hils Animal Hospital
01.2024 - Current
Pickup Team Lead/Inventory Specialist
Meijer
01.2022 - 01.2023
Shift Leader/Restaurant Team Member
Chili's Bar and Grill
09.2021 - 06.2022
Online Personal Shopper
Walmart
01.2021 - Current
Dog Bather/Customer Service Representative
PetSmart
09.2018 - 08.2021
Customer service/Inventory control/Asset Protection Associate
Best Buy
01.2013 - 01.2018
Animal Health
Carrington College
Associate in Arts And Science - General Education
Mesa Community College
High School Diploma -
Thunderbird High School
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