Amber Gates
Trinity,NC
Summary
Proven track record in enhancing data integrity and efficiency, exemplified at Old Dominion Freight Line. Skilled in meticulous data entry and maintaining confidentiality, Committed to excelling in fast-paced environments, ensuring accuracy and attention to detail. Demonstrated ability to improve accuracy by leveraging strong problem-solving and customer service skills.
Overview
26
26
years of professional experience
Work History
Bill Entry Production Data Entry Clerk
Old Dominion Freight Line
08.2016 - Current
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Maintained high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
- Expedited data entry tasks through use of keyboard shortcuts and customized software tools.
- Prevented costly mistakes by proactively identifying discrepancies in numerical entries and rectifying them promptly.
- Reduced data discrepancies by conducting regular and thorough data validation exercises.
- Contributed to project success, meeting all data entry deadlines without compromising quality.
- Verified data files prior to entry to maintain high data accuracy.
- Managed and organized documents for data entry tasks.
- Followed data entry protocols, rules and regulations.
Payroll Clerk
Apollo Coatings
02.2013 - 04.2016
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Processed new hire paperwork and documents.
- Verified timekeeping records and handled any discrepancies with employees.
- Assisted new hires with onboarding paperwork related to direct deposit setup, tax forms, and benefit enrollment.
- Ensured accurate payment distribution for employees by diligently reviewing timecards and attendance records.
- Processed W-2s, 1099s and other year-end reports to remain in compliance with state and federal laws.
Office Manager
TD Custom Coatings
08.2001 - 09.2012
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw the research and collections of accounts receivable.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Freight Data Entry Clerk/Data Entry Clerk/Front Office Assistant
Stanley Menlo Logistics
10.1998 - 10.2000
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
Education
Bachelor of Arts - Linguistics
University of North Carolina At Greensboro
Greensboro, NCSkills
- Data Entry
- Data Accuracy
- Accuracy and Attention to Detail
- Fast Typing Speed
- Independent worker
- Maintains confidentiality
- Strong Problem Solver
- Meticulous attention to detail
Timeline
Bill Entry Production Data Entry Clerk
Old Dominion Freight Line
08.2016 - Current
Payroll Clerk
Apollo Coatings
02.2013 - 04.2016
Office Manager
TD Custom Coatings
08.2001 - 09.2012
Freight Data Entry Clerk/Data Entry Clerk/Front Office Assistant
Stanley Menlo Logistics
10.1998 - 10.2000
Bachelor of Arts - Linguistics
University of North Carolina At Greensboro
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