Amber Gilliam
BMW Manufacturing
2
Languages
1
Certification
10
years of professional experience
Provided friendly assistance as a customer service representative for 7 years. ,Focused on achieving service goals through effective communication and personal skills. ,Gained expertise in quality childcare through training in various locations, including Union County School District and Greenwood County School District. ,Acquired production experience in major facilities, including FedEx, Adidas, Dollar General, and BMW.
Work History
Piedmont Technical College Education Intern
- Operated machinery and equipment to ensure efficient production flow.
- Maintained cleanliness and organization within work area to uphold safety standards.
- Assisted team members in identifying and resolving production issues promptly.
- Conducted quality inspections on finished products to ensure compliance with specifications.
- Followed safety protocols and procedures to minimize workplace hazards effectively.
Piedmont Technical College Intern
- Provided one-on-one and small group support to students, helping them reinforce skills and concepts through targeted instructional activities.
- Supported classroom management by maintaining a positive and structured environment, promoting student engagement, and addressing behavioral concerns.
- Helped prepare educational materials, resources, and classroom displays to enhance the learning experience.
Lander University Education Intern
- Supported classroom activities and curriculum implementation for preschool children, fostering a positive and engaging learning environment.
- Assisted lead educators in preparing educational materials, managing student records, and ensuring the smooth operation of daily activities.
- Worked closely with children to reinforce early childhood development concepts, including literacy, numeracy, and social skills.
- Gained hands-on experience in child development practices, early childhood education techniques, and classroom management in an accredited Head Start program.
Production Associate
6 Months- Assembled vehicle components on production line while following standardized work instructions and quality requirements.
- Inspected finished parts for defects, ensuring compliance with BMW manufacturing standards and specifications.
- Operated hand tools and production equipment safely while maintaining steady workflow and line efficiency.
- Supported material movement and part replenishment to keep workstation stocked and production moving.
Production Picker
4 Months- Operated packing machinery to ensure adequate flow
- Inspected products for quality assurance before packaging.
- Prepared and labeled packages for shipment according to specifications.
- Collaborated with team members to optimize workflow and meet deadlines.
- Monitored inventory levels of packaging materials to prevent shortages.
- Demonstrated flexibility by adapting to different roles within the production line as needed, improving overall efficiency during peak periods or staff shortages.
Production Worker
2 Months- Operated machinery and equipment to ensure efficient production flow.
- Maintained cleanliness and organization within work area to uphold safety standards.
- Assisted team members in identifying and resolving production issues promptly.
- Conducted quality inspections on finished products to ensure compliance with specifications.
- Followed safety protocols and procedures to minimize workplace hazards effectively.
Assistant Teacher
4 Months- Assisted lead teacher in developing and implementing age-appropriate lesson plans.
- Supported classroom management by facilitating daily activities and maintaining a positive learning environment.
- Collaborated with staff to create engaging educational materials tailored to children's developmental needs.
- Monitored student progress, providing feedback to teachers on individual learning goals and challenges.
Sales Associate & Stocker
1 Year 2 Months- Delivered excellent customer service by assisting shoppers with product inquiries, ensuring a positive and efficient shopping experience.
- Operated cash registers, processed transactions, and maintained accurate records of sales while handling cash and other forms of payment.
- Stocked shelves and maintained organization of inventory, ensuring products were neatly arranged, properly labeled, and fully stocked for customers.
Assistant Teacher
7 Months- Support lead teachers in a mixed-age classroom of children ages 3-7, assisting with daily routines, educational activities, and behavior management.
- Float between classrooms as needed, adapting quickly to different age groups and teaching styles.
- Assist in lesson planning, classroom setup, and engaging children in developmentally appropriate activities.
- Monitor child safety, hygiene, and emotional well-being throughout the day.
- Collaborate with staff and parents to support children's growth and development.
- Recognized for flexibility and dependability, and frequently requested by staff to provide support.
Overnight Order Filler
9 Months- Maintained high levels of accuracy in product picking, packing, and labeling, ensuring all items met quality and safety standards.
- Worked collaboratively with team members to meet daily 100%+ production goals, ensuring orders were processed and shipped on schedule.
- Followed safety protocols and warehouse procedures to maintain a clean and organized work environment.
Lead Customer Service Representative/Team Member
6 Years 3 Months- Led and mentored a team of customer service representatives, ensuring excellent service standards and efficient operations during various shifts.
- Trained new team members on operational procedures, product knowledge, and customer service expectations.
- Assisted with inventory management, maintaining stock levels and ensuring cleanliness and organization of the front-of-house area.
- Contributed to achieving sales targets and promoting promotional deals to drive revenue and enhance customer satisfaction.
Education
High School Diploma
Associate of Applied Science - Early Care and Education
Bachelor of Science - Early Childhood Education and Development
Master of Education - Teaching and Learning: Concentration in Instructional Technology
In Process
Skills
Adaptable
Childcare
Warehouse operations
Detail Oriented
Time Management
Manufacturing operations
Leadership
Effective Communication
Critical Thinking
Certification
- First Aid/CPR Certified
- Medical Terminology
LANGUAGES
English: Fluent
Spanish: Basics
Affiliations
- National Beta Club
- NSHSS
- Art Club
Timeline
Production Associate
BMW Manufacturing
05.2026 - CurrentRead More
Production Picker
Adidas DC2
01.2026 - 05.2026Read More
Production Worker
FedEx
01.2026 - 03.2026Read More
Assistant Teacher
Sunshine House: SC First Steps
09.2025 - 01.2026Read More
Sales Associate & Stocker
LIDL USA
03.2024 - 05.2025Read More
Assistant Teacher
Blessed Lil Ones Daycare Center
01.2024 - 08.2024Read More
Overnight Order Filler
Dollar General Distribution Center
03.2023 - 12.2023Read More
Lead Customer Service Representative/Team Member
Pizza Hut
10.2016 - 01.2023Read More
Lander University
Master of Education from Teaching and Learning: Concentration in Instructional Technology
Read More
Lander University
Bachelor of Science from Early Childhood Education and Development
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Piedmont Technical College
Associate of Applied Science from Early Care and Education
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Union County High School
High School Diploma
Read More
Lander University Education Intern
GLEAMS Headstart Center
Read More
Piedmont Technical College Intern
Buffalo Elementary School
Read More
Piedmont Technical College Education Intern
Foster Park Elementary School
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