Amber Giron

Making calls to customers, taking payments, setting up appointments for jobs and quotes, filing paperwork.

• Managed scheduling and appointments for team members to optimize workflow efficiency.
• Maintained organized filing systems for documents and client records, ensuring easy retrieval.
• Responded to client inquiries via phone and email, providing prompt and professional support.
• Scheduled appointments and conducted follow-up calls to clients.
• Entered data into system and updated customer contacts with information to keep records current.
• Maintained electronic filing systems and categorized documents.
• Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Strengthened communication skills through regular interactions with others.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Continuously expanded knowledge of best practices in residential cleaning through ongoing professional development and industry research.
• Enhanced client satisfaction by providing thorough commercial and residential cleaning services.
• Assisted in the training of new staff members on company policies, procedures, and best practices for residential cleaning services.
• Completed professional residential cleaning services.
• Maintained equipment functionality with regular cleaning and routine maintenance checks as necessary for optimal performance.

• Processed customer transactions efficiently using point-of-sale systems.
• Assisted customers with inquiries, providing accurate product information and support.
• Maintained cleanliness and organization of checkout area to enhance customer experience.
• Collaborated with team members to ensure smooth operation during peak hours.
• Implemented loss prevention strategies, reducing instances of theft at checkout.
• Handled cash, credit, and gift card transactions while ensuring accuracy in balancing registers.
• Resolved customer complaints professionally, enhancing satisfaction and loyalty.

• Processed customer transactions accurately and efficiently using point-of-sale systems.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Maintained cleanliness and organization of checkout area to enhance shopping experience.
• Assisted in inventory management by restocking merchandise and monitoring stock levels.
• Collaborated with team members to ensure smooth operation during peak hours.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.