Amber Gonzalez
El Paso,Texas
Summary
I have been in management and trucking industry for a better part of 10 years. I'm very organized and pay attention to detail with great negotiating skills. I find myself to be a team player and will provide load optimization, rate negotiation and relationship building.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Move Coordinator
Desert Forwarding
- Compute fees or charges due
- Verified accuracy of billing data and revised any errors
- Prepared itemized statements, bills and invoices and record amounts due for items purchased and services rendered
- Completed payroll and scheduling.
- Collaborated with workers and managers to solve work-related problems
- Resolved personnel problems, complaints and formal grievances when possible and referred them to higher-level supervisors for resolution
- Scheduled times of shipment and modes of transportation for materials
- Quoted prices to customers.
Independent Insurance Sales Agent
Zigzag Insurance
04.2023 - Current
- Pursued continued professional development through insurance workshops, course and webinars.
- Explained different options to prospective clients, encouraging sale of insurance policies that best fit needs.
- Responded to customer inquiries and problems to promote great service.
- Researched insurance plans to find good options for clients' needs.
- Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
- Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
- Pursued new clients through various marketing strategies to grow existing portfolio of policyholders.
Manager/Owner/Freight Dispatcher
ZigZag Transportation LLC
07.2021 - Current
- Managed day-to-day business operations.
- Evaluated suppliers to maintain cost controls and improve operations.
- Provided load planning and scheduling.
- Communicated with carriers, drivers, and brokers.
- Negotiated rates for carriers.
- Monitored status of drivers and made sure they had correct equipment to complete task at hand.
- Maintained accurate records of all loads and shipments.
- Established foundational processes for business operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Insurance Sales Agent
Northstar Insurance Advisors
11.2022 - 04.2023
- Increased sales through consultative sales approach and focused relationship building with new and existing policy holders.
- Developed appropriate quotes based on risk information.
- Rewrote and reinstated insurance policies, following underwriting and business rules.
- Interviewed prospective clients to gather information on financial needs and discuss existing coverage.
- Exceeded company sales goals for new policies.
Manager/Owner
Expedited Movers
06.2019 - 07.2021
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
Manager/Medical Biller
Akai Comprehensive Pediatrics
05.2014 - 01.2018
- Contracted with Transportation Company for dedicated route
- Identified problems, made decisions, and interpreted results based on quantitative techniques
- Demonstrated long-term view for improving and preserving enterprise
- Hired skilled personnel to handle challenges and obligations of business
- Reviewed financial statements, sales or activity reports, and other performance data to measure productivity
- Complete payroll weekly.
- Developed print advertising, social media campaigns, and networking events to deliver messages to target audience
- Prepared staff work schedules and assigned specific duties
- Coordinated and directed financial or budget activities to fund operations, maximize investments or increase efficiency
- Reviewed financial statements, sales or activity reports, and other performance data to measure productivity
- Resolved discrepancies in accounting records.
- Routed statements for mailing or over-the-counter delivery to customers
- Reviewed documents, such as purchase orders, sales tickets, charge slips, or hospital records, to
Education
Associate - Clinical Medical
Southwest University
09.2020
Medical
Kaplan College
12.2013
Skills
- Strategic Planning
- Insurance Recommendation
- Premium Calculations
- Time Management
- Courteous with Strong Service Mindset
- Efficient and Detail-Oriented
- Customer Data Confidentiality
- Telephone Management
- Proactive Self-Starter
- Proficiency in Microsoft Office and G Suite
- Excellent Attention to Detail
- Customer Follow-Up
Accomplishments
- General Lines for Life, Accidental, and Health
- General Lines for Property and Casualty
Certification
- Licensed Life, Health, Accidental, Property and Casualty Licenses - 2022
Timeline
Independent Insurance Sales Agent
Zigzag Insurance
04.2023 - Current
Insurance Sales Agent
Northstar Insurance Advisors
11.2022 - 04.2023
Manager/Owner/Freight Dispatcher
ZigZag Transportation LLC
07.2021 - Current
Manager/Owner
Expedited Movers
06.2019 - 07.2021
Manager/Medical Biller
Akai Comprehensive Pediatrics
05.2014 - 01.2018
Move Coordinator
Desert Forwarding
Associate - Clinical Medical
Southwest University
Medical
Kaplan College