AMBER GONZALEZ
El Paso,TX
Summary
Knowledge of customer service, data entry, and records management. Aiming to leverage my abilities to fill the vacancy at your company successfully. Frequently praised as detail-oriented by my peers, I can be relied upon to help your company's needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
CDL Class B Driver
Danny Herman Trucking
El Paso, TX
09.2023 - Current
- Loaded, secured and transported cargo from warehouse to designated locations.
- Verified loads for accuracy and conformance to regulations.
- Inspected truck before and after trips, documenting any issues or malfunctions.
- Maintained records of cargo delivery information such as weight, time and date of deliveries, customers received from and delivered to.
- Followed all applicable traffic laws and safety regulations while driving.
- Ensured timely delivery of goods in accordance with customer requirements.
- Performed minor repairs on vehicles when necessary.
- Communicated with dispatch team regarding route changes, delays or other updates.
- Adhered to company policies regarding the use of equipment and safety procedures.
Manager and CDL Driver
ZigZag Transportation LLC.
El Paso
08.2022 - Current
- Adhering to quality and service standards
- Helping the business accomplish its goals
- Creating and implementing business strategies
- Submission of payroll and paperwork
- Determining the details of each delivery
- Ensuring that the truck has sufficient fuel at all times
- Delivering stock to clients on or before each deadline.
Insurance Sales Agent
NorthStar Insurance Advisors
El Paso
11.2022 - 03.2023
- Provide good customer service to maintain and retain clients
- Sell life insurance policies and annuities to clients
- Customize insurance programs to suit individual customers, often covering a variety of risks
- Calculate premiums and establish payment method
- Provide advice to clients and recommend insurance products.
Manager/Owner
Expedited Movers
El Paso
06.2019 - 07.2021
- Making decisions and resolving conflicts
- Delegating tasks and supervising business operations
- Scheduling and coordinating moves.
Manager/Medical Biller
Akai Comprehensive Pediatrics
El Paso
05.2014 - 01.2018
- Demonstrated long-term view for improving and preserving enterprise
- Hired skilled personnel to handle challenges and obligations of business
- Complete payroll weekly
- Developed print advertising, social media campaigns, and networking events to deliver messages to target audience
- Prepared staff work schedules and assigned specific duties
- Coordinated and directed financial or budget activities to fund operations, maximize investments or increase efficiency
- Reviewed financial statements, sales or activity reports, and other performance data to measure productivity
- Resolved discrepancies in accounting records.
Education
CDL Training -
Western Technical College
El Paso, TX09.2023
Associate -
Southwest College
El Paso, TX09.2020
Medical Office Specialist -
Kaplan College
El Paso, TX12.2013
Skills
- Customer service
- Data entry
- Records management
- Detail-oriented
- Working under pressure
- Adapting to new situations
- Organizational brand
- DOT Regulations Compliance
- Safe Driving Practices
- Problem-solving capabilities
- Delivery Scheduling
- Load security
- Document Management
- Route Management
- Safe Driving
- Trip planning
Timeline
CDL Class B Driver
Danny Herman Trucking
09.2023 - Current
Insurance Sales Agent
NorthStar Insurance Advisors
11.2022 - 03.2023
Manager and CDL Driver
ZigZag Transportation LLC.
08.2022 - Current
Manager/Owner
Expedited Movers
06.2019 - 07.2021
Manager/Medical Biller
Akai Comprehensive Pediatrics
05.2014 - 01.2018
CDL Training -
Western Technical College
Associate -
Southwest College
Medical Office Specialist -
Kaplan College
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