Amber Good
Phoenix,AZ
Summary
Motivational leader and organizational problem-solver with a proven track record of driving company success. Skilled in team building and customer service, excelling at stepping into roles and quickly implementing positive changes. Focus on maximizing employee engagement and performance through training, monitoring, and morale-building techniques. Hardworking student with part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented, possessing excellent observational, organizational, and communication skills. Developed in a collaborative and fast-paced environment, strong organizational and communication skills enable managing multiple tasks, meeting deadlines, and contributing to team objectives. Seeking to transition into a new field, eager to utilize transferrable skills to drive success in diverse professional settings. Solid background as a responsible cashier, proficient in handling money, restocking merchandise, and providing exceptional customer service. Known for keeping work areas clean and professionally arranged, possessing good listening skills combined with an attentive and detail-oriented nature. Punctual and honest, thriving in fast-paced environments and consistently satisfying customers with exceptional service. During slow periods, proactively staying on top of daily chores while actively seeking opportunities to help the team improve service and reduce waste.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Intern
Barry Goldwater High School
08.2024 - Current
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Collaborated on marketing campaign that significantly increased brand awareness.
- Assisted in creating written, video, and image content for marketing channels.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
Cashier
Walmart
05.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases and locate items.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
Manager
Dawg Shack
08.2023 - 05.2024
- Monitored staff performance and addressed issues.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing, and shift change functions to maintain operational standards.
- Enhanced team member performance through use of coaching and training.
- Established processes to ensure efficient workflow throughout the organization.
- Maintained up-to-date records of employee attendance
- Helped promote new products and sales
- Created logo used for the Dawg Shack
Babysitter
Kaia
02.2024 - 02.2024
- Responsibly watched children while parents were out.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Monitored children's safety and well-being to prevent accidents and falls.
- Supervised and cared for children ages 2 to 9.
- Read stories to promote early literacy.
- Remaining alert at all times while caring for multiple children simultaneously.
Volunteer
Calvary Community Church
08.2023 - 08.2023
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
Education
Barry Goldwater High School
Phoenix, AZ05-2025
Skills
- Marketing
- Staff Development
- Team Leadership
- POS system
- Communicates effectively
- Hardworking
- Teamwork and Collaboration
- Fast Learner
Accomplishments
- Supervised team of seven staff members.
- Trained and mentored five employees at the worksite.
- Trained many new workers on how to greet and respond to customers in a professional setting.
Affiliations
- Drawing/ painting
- Video games
- Photography
- Crochet/ sowing
Certification
- Marketing Arizona Career and Technical Education Quality Commission spring 2024
- CPR/AED Certification
- Arizona Driver's License
Well rounded artist
Fluent in many different genres of art. Some of these artistic skills include drawing, painting, ceramics, making clothes, digital design and even some musical experience.
Timeline
Intern
Barry Goldwater High School
08.2024 - Current
Cashier
Walmart
05.2024 - Current
Babysitter
Kaia
02.2024 - 02.2024
Manager
Dawg Shack
08.2023 - 05.2024
Volunteer
Calvary Community Church
08.2023 - 08.2023
- Marketing Arizona Career and Technical Education Quality Commission spring 2024
- CPR/AED Certification
- Arizona Driver's License
Barry Goldwater High School
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