Summary
Overview
Work History
Skills
Timeline
Certification
Intern
Amber Gosnay

Amber Gosnay

Experienced Sales Consultant
Plano,TX

Summary

Seeking a Senior Business Development role position to add to a well established growth team with an organization who has a culture of education and improvement. High energy individual with proven track record of success that can add to a team that has both tenure and less experienced team members. Enjoys a "high touch" environment that is metric driven to foster continuous improvement and enjoys being with an organization that has collaborative energy amongst teams to drive growth. Looking for long term fit with company that has potential growth trajectory for high performers.

Overview

19
19
years of professional experience
6
6
Certificates

Work History

Senior Business Development Manager

Questco
08.2024 - Current
  • Identify, prospect and engage prospective clients to go through with process to compare PEO offerings with their current vendor relationships.
  • Collect competitive data and intelligence to use as prospecting information by adding information into system and creating cadence for follow ups.
  • Uses multichannel approach (Linkedin, phone calls, in-person drop by and email) to contact prospects and keep in contact with prospects.
  • Analyzed market trends within DFW SMBs to identify areas of potential growth and expansion within PEO market.
  • Prepared sales demos and presentations for prospects showing success and credibility of products (PRISM HR).
  • Utilized Salesforce, Zoom info, MiEgde, Xdate, and Hubspot to create prospect outreach plan.
  • Outreach included 150-200 calls weekly with a combination of new and previously contacted prospects.
  • Successfully set 6-10 monthly meetings for new prospects to explore PEO offering, mainly competitive clients.
  • Obtained 2-4 prospect data sets (RFP / Census Data) monthly to submit for underwriting proposals.

Business Development Executive

BGSF
01.2023 - 07.2024
  • Company Division Acquired - Laid Off Due to Division Dissolution


  • Expand client base by actively prospecting potential customers and conducting presentations to CFOs, Controllers, Chief Accounting Officers and Accounting Managers/
  • Hired as "Pace-Setter" for more junior team members by setting challenging goals and providing regular feedback on performance, fostering culture of continuous improvement and achievement.
  • Has created prospecting workshops for training.
  • Prospects via phone call, Zoom info, Linkedin, SF.com email campaigns, drop ins, networking events, industry events, and cadence follow ups.
  • Manages over 50 prospecting reach outs daily and elevated the numbers of other teams members to bring them up to level with managements expectations.
  • Invoiced over $130,000 in invoiced consultant fees in 2023 (Year 1)
  • On pace to invoice over $200,000 in invoiced consultant fees in 2024 (Jan - June)
  • Works closely with Managing and Division Directors to develop accurate forecasts and establish realistic sales targets for Dallas / North Texas Divisional team.
  • Established trusted advisor relationships with CFOs, Accounting Directors and controllers, becoming their go-to resource for industry insights and product knowledge.
  • Collaborated with cross-functional teams (marketing, PropTech, IT, Strategic Team, other divisions, etc...) to develop cross selling offerings that addressed customer pain points and drive sales growth.
  • Mentored junior sales professionals, sharing expertise in lead generation and account management while fostering positive team environment.
  • Analyzed market trends and competitor activities to identify opportunities for growth and differentiation within industry.
  • Qualified leads by scheduling introductory discovery meetings and calls.
  • Creates further expansion customer loyalty to increase repeat business in highly competitive DFW/National Market.
  • Collaborated with sales, marketing and other internal teams to meet shared goals.

HCM Consultant, Major Markets

Paychex Inc
03.2022 - 12.2022
  • Senior team member in production as well as heavy involvement in mentoring incoming sales consultants to drive quick ramp ups with direction of manager.
  • Analyzed complex requirements for payroll, benefits, time and human resource policy and procedures to develop optimal solutions.
  • Sourced, cold called and conducted face-to-face sales calls with C-level executives and directors in territory.
  • Utilized referral based business approach by partnering with other relevant professional partners both inside and outside of HR realm (health brokers, finance, compliance, banking, etc...)
  • Helped launch program within Paychex for HCM reps to partner with Healthcare Brokers. Program included revenue share design and co-branding marketing strategies to expand solution footprint.
  • Through new broker program was responsible for over $130k in new opportunity growth (net new sales opportunities in SFDC) across country with Broker program in first 6 months
  • Created detailed sales presentations to communicate product features and market data.
  • Leveraged consultative skills to create up-selling strategies (HRBP / ASO model offering), encompassing recommendations of more complexity (AKA larger ticket sales)
  • Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
  • Used prospecting and client development techniques to produce fresh leads and maintain solid conversion rate. Maintained close rate above 30% compared to around 23% across board for Major Market HCM reps
  • Was at 103% of quota YTD upon departure

Sr. Client Development

Modern Tax Group
09.2021 - 02.2022
  • Generated and set appointments with high quality prospects by making contact with with key stakeholders and creating positive interest in Modern tax Group.
  • Leader and mentor of business development representatives. Drove strategic prospecting and partnership with tenured consultants to drive new business expansion not previously leveraged in portfolio.
  • Worked with key financial stakeholders (CFOs, Controllers, Director of Accounting, Tax Directors) to perform confidential tax and valuation analysis and showcase Modern Tax Group's value proposition.
  • Represented company at various industry events, meetings and conferences to solidify existing and new client relationships.
  • Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
  • Acquired and applied sector knowledge to create effective dialogue with prospect to share value proposition.
  • Identified areas of opportunity by leveraging public information and specialized research to speak to prospects and their specific situations to gain attention.
  • Grown total targeted prospects within CRM (SalesForce.com) by over 35% within three months hire.
  • Created, documented, implemented and effectively rolled out SOPs around sales metrics and KPIs for young sales team.
  • Identify opportunities through cold calling, networking, marketing and prospective database leads.

Business Performance Advisor

Insperity
06.2018 - 08.2021
  • Consulted companies on new and disruptive concepts & technology focusing on both top-line and bottom-line revenue.
  • Performed financial / risk analysis to help deploy premier service model to bring bring to their business to next level of growth, profitability and development.
  • Formulate and foster relationships with key executives to be available as trusted advocate for their business.
  • Work with C-Level, HR/operations/finance professionals, business owners to build high level financial reports of previously unmeasured burdens and risks.
  • Liaising with internal team members within Insperity to coordinate resources to showcase our technology, service teams, outsourced accounting and HR.
  • Consult on business and HR operations to help prospects draw connection between profitability and people to present tailored solutions to scale.
  • Targeted and cultivated strategic partnerships with influential professionals to expand book of business and relationships within community.
  • Prospected and engaged business owners and finance professionals for SMBs 25-250 employees.
  • Successfully met all KPIs for prospecting, appointment setting, obtaining referrals from strategic partnerships, initial meetings, business profiles, proposals and maintaining quotas as required.

Major Account Executive

Quadient, USA, Dallas Texas
08.2010 - 06.2018
  • Responsible for full cycle sales process from pre-sale solution to post-sales implementation to ongoing account maintenance of future relationship.
  • Worked with Fortune 1000 prospects & clients headquartered in DFW in Healthcare, Financial and Insurance vertical markets to navigate multi-channel communications through physical and digital document automation.
  • Solutions include SaaS, data accuracy, data enrichment, data hygiene, data mapping, data archival, as well as provision of processing equipment surrounding physical media in hybrid physical & digital environments.
  • Executed new leases, renewals, upgrades and further expand new services, equipment & software offerings by cross-selling opportunities through detailed workflow analysis conducted on companies headquartered in Dallas/Fort Worth.
  • Collaborated with various internal Business Development Executives, Product Channel Managers and/or Software Development teams to present high quality, detailed written or digital business case demos & proposals. These detailed analysis and solution presentations typically reflect monetary, operational, and compliance risk factors along with recommendations for solutions for complete ROI business case.
  • Product channel trainer for Texas Central District- SAAS and outsourced software products.
  • Neopost CRM advisory board for Salesforce.com MSA team (Nationwide) / Beta test product plugins and data migration
  • Managed 2nd highest earning portfolio in Texas + Louisiana with Neopost.
    Over 100% quota every year worked at Neopost NA, USA.
    Neopost President's Conference winner 2013, 2014, 2015, 2016 & conference qualifier for 2017.

Territory Manager

Unifirst Corporation, Dallas Texas
04.2008 - 08.2010
  • Aggressive new business development, hunter role, seeking out new companies to join Unifirst.
  • Provided potential new business partners with Return on Investment report.
  • Responded to and bids and RFPs/RFQs/RFIs for Various Government Bids, military contracts and municipalities.
  • Worked with Unions, National Associations and their National Account Agreements and TexasBuyBoard Bids.
  • Trained to assess legal and safety protocol by TXDOT and Department of Transportation standards to to provide to environments for retro-reflective applications.
  • Performed food industry standard HACCP (Hazards and Critical Control Points) assessments to recommend solutions.
  • Trained in National Fire Protective Association standards to assess need for FR and Arch Applications.
  • Prospected by research from Texas Comptrollers reports, TIPS (Texas Industry Profiles), cold calling, Business License applications through City of Dallas, etc...
  • Over 100% quota every full year worked at Unifrst Corporation.

Sale Consultant (Floor Manager)

Haverty's Furniture and Design
10.2005 - 04.2008
  • Promoted from entry level sale position to floor manager within 2 years. Responsible for achieving set quotas, handling secure customer credit information for finance with CitiBank Services Credit, roll out promotion education for employees for seasonal sales and monthly ads, opening stores, discounting and close out item approvals when branch manager(s) were unavailable.
  • IDS (Interior Design Society) member representation for Haverty's Southern Division.
  • 2 time "Silver Sammy" Award for over achievement of annual quota.
  • 2007 Year End Bonus Multiplier Associate from Business PartnersTempur-pedic North America and Guardsman (Valspar) Products.

Skills

Sales proficiency

Timeline

Senior Business Development Manager

Questco
08.2024 - Current

Business Development Executive

BGSF
01.2023 - 07.2024

HCM Consultant, Major Markets

Paychex Inc
03.2022 - 12.2022

Sr. Client Development

Modern Tax Group
09.2021 - 02.2022

Business Performance Advisor

Insperity
06.2018 - 08.2021

Neopost Sales Excellence 109% to Budget, President's Conference Winner, Major Account Management

01-2016

Neopost Sales Excellence 116% to Budget, President's Conference Winner, Major Account Management

01-2015

Neopost Sales Excellence 102% to Budget, Major Account Management

01-2014
Neopost Sales Excellence 112%, LEADER in Competitive "Knock Outs"- Units, Lease & Revenue in Account Managment
01-2013
Neopost Sales Excellence 103% in Territory Sales
01-2012

Neopost Rising Star, Rookie in Business Development

01-2011

Major Account Executive

Quadient, USA, Dallas Texas
08.2010 - 06.2018

Territory Manager

Unifirst Corporation, Dallas Texas
04.2008 - 08.2010

Sale Consultant (Floor Manager)

Haverty's Furniture and Design
10.2005 - 04.2008

Certification

Neopost Rising Star, Rookie in Business Development

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Amber GosnayExperienced Sales Consultant