Amber Gostomski
Navarre
Summary
Dynamic manager with a proven track record, excelling in team leadership and client support. Enhanced productivity through strategic decision-making and effective time allocation. Skilled in sanitation management, ensuring a clean environment while fostering strong relationships with customers and suppliers, resulting in increased loyalty and repeat business.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager
VFW Post 11367
11.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Enhanced team productivity through effective scheduling and task delegation.
- Managed financial aspects of the business, including budgeting, forecasting, and reporting.
Cleaner
Self-employeed
06.2014 - 11.2021
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
Education
High School Diploma -
Navarre High School
Navarre, FL05-2007
Skills
- Client support
- Effective team leadership
- Effective time allocation
- Strategic decision-making
- Experience in effective cleaning and sanitizing methods
- Sanitation management
- Consistent reliability
- Supplier management
Certification
- Licensed Florida Life, Health, and Annuity — Completion Date: 2021
Timeline
Manager
VFW Post 11367
11.2021 - Current
Cleaner
Self-employeed
06.2014 - 11.2021
High School Diploma -
Navarre High School
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