Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Amber Graham

Accreditation Specialist
Lehigh Acres,FL

Summary

Accreditation Specialist focused on minimizing company liability by keeping all records, processes, and training in full compliance with established standards and legal requirements set by the FLA-PAC and FLA-TAC. Quality-driven and hardworking with proven skills in spotting issues, developing resolutions, and implementing corrective actions.

Overview

13
13
years of professional experience
3
3
Certifications

Work History

Accreditation Specialist

North Port Police Department
05.2023 - Current
  • Managed complex projects involving multiple departments, coordinating efforts to achieve shared objectives related to accreditation status maintenance or renewal.
  • Supported senior leadership in decision-making related to accreditation matters, offering data-driven insights and recommendations.
  • Ensured accuracy of accreditation reports, maintaining up-to-date records and tracking progress towards specific goals.
  • Maintained strong relationships with accrediting bodies, ensuring clear communication and understanding of expectations throughout the review process.
  • Improved overall compliance by conducting thorough audits and providing constructive feedback to departments.
  • Ensured alignment with accreditation standards by reviewing course content, instructional methods, and assessment strategies within the organization''s educational offerings.
  • Enhanced accreditation process by streamlining documentation and record-keeping procedures.
  • Conducted assessments on other agencies to determine accreditation compliance.

Senior Manager II

FedEx Office
1 2018 - 05.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Controlled costs to keep business operating within budget and increase profits.
  • Cross-trained existing employees to maximize team agility and performance.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Assistant Manager

NorthRiver Yacht Club
11.2014 - 05.2016
  • Responsible for sales development and management of revenue
  • Inspect and adjust security systems, equipment, and machinery to ensure operational use and to detect evidence of tampering
  • Train and develop employees on corporate standards
  • Supervision and implementation of business operations
  • Quality driven management to deliver customer experience, business excellence, and financial return
  • Integrated revenue and member growth building concepts
  • Responsible for membership sales development
  • Developed budget for clubhouse, food and beverage, membership, and marketing
  • Produced and delivered annual operating budget
  • Trained and developed staff in various areas.

Inventory Strategy and Transformation Manager

Petco
01.2012 - 11.2014
  • Recommended and implemented purchasing and inventory distribution strategies and decisions
  • Gathered data from financial planning, purchasing, merchandising, and supply chains to build and maintain an inventory plan and forecast model
  • Researched, recommended, and coordinated activities to improve inventory, profit, and customer experience.
  • Aligned departmental goals with overall company strategy, ensuring that individual efforts contributed directly to broader success.
  • Introduced data-driven decision-making processes throughout the organization, leading to more accurate forecasting and increased accountability.
  • Developed innovative solutions with a focus on digital transformation, driving business growth and efficiency.
  • Delivered training programs to enhance employee skills in areas critical for supporting ongoing transformation efforts.

Education

Associate of Science - Criminal Justice

AIU
05.2001 -

Bachelor of Science - Criminal Science

Keiser University
Fort Lauderdale, FL
05.2001 -

Skills

Proficient in Word, Excel, PowerPoint, Adobe Acrobat, and Adobe Photoshop

Interpersonal Communication, Negotiation, and Facilitation

Sales and Marketing

Organization and Prioritization

Problem Solving

Microsoft Office

Curriculum Design

Research abilities

Detail Oriented

Documentation Management

Teamwork and Collaboration

Multitasking

Decision-Making

Document analysis

Organizational Skills

Certification

CPR Certified

Accomplishments

    Received the Meritorious Award my first year employed with North Port Police Department due to my efforts in securing the agency with its first Florida Telecommunication accreditation and maintaining our accreditation status of quadruple excelsior.

Timeline

Accreditation Specialist

North Port Police Department
05.2023 - Current

Assistant Manager

NorthRiver Yacht Club
11.2014 - 05.2016

Inventory Strategy and Transformation Manager

Petco
01.2012 - 11.2014

Associate of Science - Criminal Justice

AIU
05.2001 -

Bachelor of Science - Criminal Science

Keiser University
05.2001 -

Senior Manager II

FedEx Office
1 2018 - 05.2023

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Amber GrahamAccreditation Specialist