Summary
Overview
Work History
Education
Skills
Other Experience
Timeline
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Amber Graham

Summary

I am a highly motivated, detail-oriented person seeking to obtain a position with a professional organization that allows me to maximize my organizational and data entry skills.

Experienced with enforcing laws and regulations to ensure community safety. Utilizes strong interpersonal skills to de-escalate conflicts and foster positive community relations. Knowledge of legal procedures and protocols, ensuring compliance and upholding justice.

Overview

26
26
years of professional experience

Work History

Owner

Cornerstone Pet Spa, LLC
01.2018 - Current
  • I bathe, de tick/flea, groom, cut nails, clean ears of pets
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Full Time Peace Officer

Chouteau Police Department
03.2022 - 10.2024
  • I was a supervisor for 17 months. Approved reports, made sure officers got what they needed to perform their jobs better, transported reports the the District Attorney's office.
  • Utilized negotiation skills in conflict resolution scenarios to de-escalate potentially dangerous situations effectively.
  • I filled in for dispatch when needed.
  • Assisted in the training of new recruits, sharing knowledge and expertise on law enforcement procedures.
  • i assisted the court clerk.
  • Conducted searches and seizures according to legal guidelines, upholding suspect rights throughout the process consistently.
  • Maintained detailed records of incidents, arrests, and investigations for accurate reporting purposes.
  • Enhanced community safety by conducting routine patrols and responding promptly to emergency calls.
  • Ensured compliance with department policies and procedures through consistent adherence to established guidelines.
  • Conducted thorough investigations, resulting in the resolution of numerous criminal cases.
  • Served as a liaison between law enforcement agencies, ensuring seamless cooperation during joint operations.
  • Provided support to victims of crime by offering resources and referrals for assistance services available in the area.
  • Facilitated traffic control measures during special events for smooth operations and public safety.
  • Developed strong relationships with local businesses to establish partnerships for crime prevention initiatives.
  • Implemented community outreach programs aimed at fostering positive relationships between police officers and residents.
  • Demonstrated excellent crisis management skills during high-pressure situations while maintaining composure under stress.
  • Reduced crime rates through proactive policing, effective communication, and collaboration with local agencies.
  • Assisted detectives with complex case investigations by providing valuable insights based on patrol experience.
  • Conducted searches of individuals, vehicles and premises.
  • Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Identified, pursued and arrested suspects and perpetrators of criminal acts.
  • Monitored crowded public areas and events to mitigate risk and promote safety.
  • Monitored traffic violations, issuing citations as necessary.
  • Monitored criminal activity in community to identify suspicious activity.
  • Checked vehicle equipment for proper functioning prior to use.
  • Handled citation and traffic violation paperwork.
  • Thoroughly analyzed criminal information and processed crime scenes.

Full Time Peace Officer

Coweta Police Department
06.2020 - 08.2021
  • Conducted searches and seizures according to legal guidelines, upholding suspect rights throughout the process consistently.
  • Maintained detailed records of incidents, arrests, and investigations for accurate reporting purposes.
  • Utilized negotiation skills in conflict resolution scenarios to de-escalate potentially dangerous situations effectively.
  • Enhanced community safety by conducting routine patrols and responding promptly to emergency calls.
  • Conducted thorough investigations, resulting in the resolution of numerous criminal cases.
  • Ensured compliance with department policies and procedures through consistent adherence to established guidelines.
  • Provided support to victims of crime by offering resources and referrals for assistance services available in the area.
  • Provided testimony in court proceedings as a credible witness, resulting in successful case outcomes.
  • Reduced crime rates through proactive policing, effective communication, and collaboration with local agencies.
  • Assisted detectives with complex case investigations by providing valuable insights based on patrol experience.
  • Conducted searches of individuals, vehicles and premises.
  • Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Identified, pursued and arrested suspects and perpetrators of criminal acts.
  • Monitored crowded public areas and events to mitigate risk and promote safety.
  • Monitored traffic violations, issuing citations as necessary.
  • Monitored criminal activity in community to identify suspicious activity.
  • Checked vehicle equipment for proper functioning prior to use.
  • Handled citation and traffic violation paperwork.
  • Thoroughly analyzed criminal information and processed crime scenes.

Part time Peace Officer

Wagoner Police Department
10.2018 - 04.2019
  • Conducted searches and seizures according to legal guidelines, upholding suspect rights throughout the process consistently.
  • Maintained detailed records of incidents, arrests, and investigations for accurate reporting purposes.
  • Utilized negotiation skills in conflict resolution scenarios to de-escalate potentially dangerous situations effectively.
  • Enhanced community safety by conducting routine patrols and responding promptly to emergency calls.
  • Ensured compliance with department policies and procedures through consistent adherence to established guidelines.
  • Conducted thorough investigations, resulting in the resolution of numerous criminal cases.
  • Provided support to victims of crime by offering resources and referrals for assistance services available in the area.
  • Facilitated traffic control measures during special events for smooth operations and public safety.
  • Collaborated with fellow officers to develop innovative strategies for combating gang activity and drug-related crimes.
  • Reduced crime rates through proactive policing, effective communication, and collaboration with local agencies.
  • Participated in department-wide diversity training sessions to promote inclusivity within the workplace environment.
  • Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
  • Conducted searches of individuals, vehicles and premises.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Identified, pursued and arrested suspects and perpetrators of criminal acts.
  • Monitored crowded public areas and events to mitigate risk and promote safety.
  • Monitored traffic violations, issuing citations as necessary.
  • Monitored criminal activity in community to identify suspicious activity.
  • Checked vehicle equipment for proper functioning prior to use.
  • Handled citation and traffic violation paperwork.

Assistant Jail Administrator

Wagoner County Sheriff's Department
08.2017 - 12.2017
  • I supervised and led approximately 25 people and answered to the sheriff and undersheriff
  • I wrote policy and procedures for the jail
  • I put training together for the jail employees
  • I assisted in the daily operations of the jail assisting the jailers when needed
  • I transported inmates to and from court, hospital, and anywhere else as needed
  • Conducted performance evaluations for correctional officers, providing constructive feedback aimed at professional development.
  • Streamlined daily operations by overseeing the implementation of jail policies and procedures.
  • Fostered a positive work culture that promoted professionalism, teamwork, and respect among staff members.
  • Maintained high standards of sanitation within the facility by developing thorough cleaning schedules and monitoring adherence to hygiene protocols.
  • Enhanced staff efficiency with comprehensive training programs and clear communication of expectations.
  • Optimized staff scheduling to maintain appropriate officer-to-inmate ratios while minimizing overtime expenses.
  • Developed collaborative partnerships with law enforcement agencies to ensure smooth inmate intake processes.
  • Improved inmate safety by implementing effective security protocols and conducting routine inspections.
  • Coordinated medical care for inmates with healthcare providers, ensuring proper treatment plans were followed as well as medication management protocols were adhered to.
  • Organized and updated databases, records and other information resources.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.

Jailer

City of Broken Arrow
08.2004 - 08.2017


  • On call to perform searches of female arrestees
  • Conduct finger printing on arrestees and for public citizens per request
  • Contact Judge for probable cause of arrestee as situation requires
  • Responsible for food preparation for inmates
  • Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
  • Ensured the well-being of inmates by conducting regular cell checks and monitoring their physical and mental health.
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Improved overall facility cleanliness with thorough inspections and adherence to sanitation guidelines.
  • Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
  • Handled intake processing efficiently, ensuring all necessary paperwork was completed accurately and promptly.
  • Responded swiftly to emergencies using appropriate protocol, contributing to a safer environment for both staff and inmates involved in incidents.
  • Conducted thorough searches of cells, common areas, and visitors'' belongings according to established security procedures preventing contraband entry into the jail facility.
  • Maintained a safe and secure environment by enforcing strict adherence to facility policies and procedures.
  • Documented prisoner identification, charges and inmate disturbance incidents.
  • Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
  • Reduced inmate altercations through effective communication and conflict resolution strategies.
  • Fostered positive relationships with community partners including law enforcement agencies, courts, and social service organizations for seamless coordination of inmate care.
  • Collaborated with fellow jailers to maintain order within the facility, effectively managing challenging situations as they arose.
  • Utilized weapons, handcuffs, and physical force to maintain discipline and order among prisoners.
  • Oversaw conduct of 34 prisoners to prevent escapes or violent behavior.
  • Monitored surveillance equipment regularly to identify potential safety hazards or violations within the facility.
  • Examined incoming and outgoing mail to detect contraband.
  • Exercised restraint when necessary while maintaining respect for individual rights during arrestee bookings or disciplinary actions against inmates.
  • Maintained a high level of professionalism while interacting with inmates, colleagues, and external stakeholders, upholding the reputation of the facility.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.
  • Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
  • Contributed to facility efficiencies by maintaining accurate records of inmate activities, incidents, and progress.
  • Observed inmate behavior to prevent dangerous and inappropriate activities, supervising over 30 inmates simultaneously.
  • Managed inventory control systems to ensure adequate supplies were available at all times for staff and inmates alike.
  • Supported administrative tasks such as coordinating visitation schedules, answering phones, and filing reports as needed for smooth daily operations.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Assisted in intake and release of inmates.
  • Documented inmate behavior and activities in logbooks.
  • Coordinated with other law enforcement personnel to exchange information.
  • Transported inmates to and from court hearings, medical appointments and other locations.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Supervised inmates during meals, recreation and other activities.
  • Conducted security checks of inmates and living areas.
  • Provided assistance and guidance to inmates regarding daily activities.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Prepared reports to document incidents and violations.
  • Enforced rules and regulations to maintain order among inmates.
  • Investigated and responded to incidents of inmate misconduct.
  • Responded to inquiries from inmates and other members of public.
  • Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
  • Interviewed inmates to obtain information and evidence.
  • Established positive working relationships and maintained boundaries with resident offenders.

Dispatcher/Jailer

Wagoner County Sheriff Department
11.2001 - 08.2004
  • Acted as Relief Supervisor
  • Processed arrestees through booking and fingerprinting
  • Issued medications, hygiene products, and cleaning supplies
  • Escorted inmates to and from courtroom for arraignments and hearings
  • Processed inmates for release

Cashier/ Customer Service

Wal-Mart
03.1999 - 10.2002
  • Completed transactions for customers at Service Desk and Lawn and Garden
  • Acted as Customer Service Manager
  • Assisted is nightly closing and preparing daily closeout reports
  • Assisted Cash Office Staff in transfer of money from cash registers to main cash office
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Education

General Studies -

Connors State University
Warner, OK
05.2002

General Studies -

Bacone College
Muskogee, OK
12.2000

High School Diploma -

New Life Christian School
Wagoner, OK
05.1999

Skills

  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Attention to detail
  • Customer service
  • Decision-making
  • Teamwork and collaboration
  • Team leadership
  • Effective leader
  • Search and seizure
  • Physical fitness
  • Public safety
  • Community policing
  • Arrest procedures
  • Traffic control
  • Law enforcement techniques
  • Drug recognition
  • First aid and CPR
  • Evidence collection
  • Patrol procedures
  • Radio communication
  • Teamwork
  • Problem-solving
  • Time management
  • Multitasking
  • Reliability
  • Critical thinking
  • Organizational skills
  • Active listening
  • Effective communication
  • Case report writing
  • Task prioritization
  • Law enforcement
  • Self motivation
  • Police patrol operations
  • Protecting people and property

Other Experience

  • Reserve CLEET Certified
  • CPR First Aid Certification

Timeline

Full Time Peace Officer

Chouteau Police Department
03.2022 - 10.2024

Full Time Peace Officer

Coweta Police Department
06.2020 - 08.2021

Part time Peace Officer

Wagoner Police Department
10.2018 - 04.2019

Owner

Cornerstone Pet Spa, LLC
01.2018 - Current

Assistant Jail Administrator

Wagoner County Sheriff's Department
08.2017 - 12.2017

Jailer

City of Broken Arrow
08.2004 - 08.2017

Dispatcher/Jailer

Wagoner County Sheriff Department
11.2001 - 08.2004

Cashier/ Customer Service

Wal-Mart
03.1999 - 10.2002

General Studies -

Bacone College

High School Diploma -

New Life Christian School

General Studies -

Connors State University

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Amber Graham