Detail-oriented and methodical professional offering 8 years of experience in related roles. Adept at building and maintaining positive relationships. Exceptional abilities in conducting research, problem-solving and prioritizing simultaneous tasks with little oversight and challenging goals. Leverages resourcefulness, technical skills and superior work ethic for top job performance.
Hi, I’m
Amber Grall
McMechen,WV
Summary
Overview
8
years of professional experience
Work History
Twenty4, INC
Recruiter
05.2021 - Current
Job overview
- Build strong relationships with internal and external candidates to ensure excellent hiring experience
- Coordinate schedules to arrange management interviews with applicants
- Assist with onboarding and orientation of new hires to expedite acclimatization process
- Operate and maintain applicant tracking and candidate management systems
- Conduct phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes in telecommunication, sales, and marketing industries
- Advertise job opportunities on social media platforms and job boards
- Study job descriptions and qualifications to determine applicant requirements
- Conduct minimum of 100 outbound calls per day to ensure weekly goals
Smikirphy Enterprises, INC
Junior Recruiter (Temporary Contract)
10.2021 - 03.2022
Job overview
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes in insurance, aviation and aerospace, and automotive industries
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume
- Developed recruiting strategies to identify qualified candidates and build network
- Emphasized job benefits and perks to applicants to improve organization's attractiveness
- Collaborated with HR leadership regarding candidate salary determinations as well as internal teams to continuously improve efficient recruitment processes
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments
Reihner Dental
Dental Assistant/Inventory Lead
06.2020 - 05.2021
Job overview
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties
- Prepared patient x-rays and images for dentist review
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate
Chapman Dental Group
Dental Assistant/Receptionist
03.2019 - 06.2020
Job overview
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties
- Prepared patient x-rays and images for dentist review
- Explained treatment procedures and instructed patients on home care guidelines
- Prepared and arranged instruments, medications, and required materials for dental procedures
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records
The Ryan Ferns Healthplex
Front Desk Receptionist/Billing Coordinator
01.2018 - 03.2019
Job overview
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments
- Operated multi-line telephone system to answer and direct high volume of calls
- Organized, maintained and updated information in computer databases
- Sorted and delivered mail and packages upon arrival to correct staff members and departments
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees
- Identified, researched, and resolved billing variances to maintain system accuracy and currency
- Maintained detailed understanding of insurance plans and company requirements
- Managed activities of 15 staff processing 50-100 payments each week
- Provided excellent customer service, developing and maintaining client relationships
- Prepared and submitted monthly billing reports to management for financial overview
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments
- Referred past due payments to collections department
Wylie Dental Group
Dental Assistant (Internship)
07.2017 - 01.2018
Job overview
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices
- Documented patient dental health information, medical history, and vital signs for future reference
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics
- Monitored patient comfort and safety during dental procedures
- Exposed, developed and mounted dental x-rays
- Made preliminary impressions for study casts and occlusal registrations for mounting study casts
- Completed detailed models of patients' mouths to create accurate devices
- Read prescriptions and specifications and examined models and impressions in order to determine design of dental products to be constructed
- Prepared wax bite-blocks and impression trays for use.
- Mixed porcelain and other materials for tooth molds used in offices and laboratories with high-quality and accurate results
The Mentor Network
Direct Support Professional
10.2016 - 07.2017
Job overview
- Assisted disabled clients to support independence and well-being
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness
- Monitored clients to assess and report physical and behavioral changes to supervisors
- Transported clients to medical and dental appointments to provide support
- Developed rapport to create safe and trusting environment for care
- Cooked meals and assisted patients with eating tasks to support healthy nutrition
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming
- Assisted with daily living activities, running errands, and household chores
Good Shepherd Nursing Home
Certified Nursing Assistant
10.2015 - 10.2016
Job overview
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks
- Supported needs of 15+ residents under long-term care
McDonald's
Crew Member
03.2015 - 10.2015
Job overview
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team
- Provided excellent customer service by greeting customers and meeting quality expectations
- Prepared products following restaurant, health, and safety standards and procedures
- Operated cash register to ring up final bill and process various forms of payment
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas
Education
John Marshall High SchoolGlendale, WV
High School Diploma
06.2016
University Overview
- National Honors Society Member
- Young Life Member
- Completed AP courses in Calculus AB, Civics, English
- Relevant Coursework: Nursing Program
Skills
- Job Description Development
- Talent Acquisition
- Strategic Sourcing
- Cold Calling
- Data Analysis
- Client Relationship Management
- Clerical Support
- New Hire Paperwork Processing
- Community Networking
- Adaptable to Changing Conditions
- Applicant Tracking Systems
Timeline
Junior Recruiter (Temporary Contract)
Smikirphy Enterprises, INC
10.2021 - 03.2022
Recruiter
Twenty4, INC
05.2021 - Current
Dental Assistant/Inventory Lead
Reihner Dental
06.2020 - 05.2021
Dental Assistant/Receptionist
Chapman Dental Group
03.2019 - 06.2020
Front Desk Receptionist/Billing Coordinator
The Ryan Ferns Healthplex
01.2018 - 03.2019
Dental Assistant (Internship)
Wylie Dental Group
07.2017 - 01.2018
Direct Support Professional
The Mentor Network
10.2016 - 07.2017
Certified Nursing Assistant
Good Shepherd Nursing Home
10.2015 - 10.2016
Crew Member
McDonald's
03.2015 - 10.2015
John Marshall High School
High School Diploma
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