Amber Grant
Pelzer,SC
Summary
Well-qualified leader with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
10
10
years of professional experience
Work History
Head cleaner/ owner
Clementine clean
05.2017 - Current
- Used time management and efficient cleaning methods to meet deadlines.
- Determined business plan, mission statement, and vision.
- Interacted well with customers to build connections and nurture relationships.
- utilized social media for marketing
PT Clerk
QuikTrip
07.2021 - 05.2022
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Responded proactively and positively to rapid change.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Server
The Purple Onion
04.2014 - 03.2020
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
Education
High school diploma -
Hillcrest High School
Simpsonville, SC06.2006
Skills
- Operational Planning
- Social Media Management
- Team Bonding
- Organizational Structuring
- Calendar Management
- Employee Scheduling
- Relationship Building
- Effective Leader
- Staff Training/Development
- Special Promotions Planning
- Financial Management
- Customer Service
Additional Information
I have always had a love for people and networking. Through the years I have put these passions to work by coordinating benefits for families in need. My love of the arts speaks through my life in the form of art festivals; coordinating, volunteering, and participating. I also have a small soy candle business where I sell at multiple galleries.
Timeline
PT Clerk
QuikTrip
07.2021 - 05.2022
Head cleaner/ owner
Clementine clean
05.2017 - Current
Server
The Purple Onion
04.2014 - 03.2020
High school diploma -
Hillcrest High School