Amber Greco
Harleysville,PA
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
34
34
years of professional experience
Work History
Operations Support Specialist
Fresenius Medical Care
01.2019 - Current
- Support two Directors of Operation with 22 clinics
- Handle all training with ERP systems, clinic operations, AP operations for 22 administrative assistants
- Make sure all licenses, contracts and leases are in compliance and up to date
- Make sure contracts between clinics and nursing homes/hospitals are up to date and in compliance
- Responsible for running reports to make sure the clinics are running efficiently and according to company policy
- Handle all travel and expense for all employees
- Plan and execute meetings on a local/corporate level.
Global Purchasing & Supplier Manager
Oricare Inc.
01.2017 - 01.2019
- Design and implement Quality Management System for medical device company
- Established procedures required for FDA and International certifications and inspections
- Performed internal auditing for compliance to guidance documents and procedures
- Managed suppliers and contracts manufacturers according to established procedures.
Office/OPS Manager
BBL Company/Merfish Pipe
01.2006 - 01.2017
- Company closed PA operations
- Moved to North Jersey
- Manage all aspects of a privately owned company
- Close interaction with the President, acting as branch manager in his absence
- Responsible for Sales, pricing, purchasing, literature, and website design
- Inside sales rep for the New England area, responsible for all sales revenue
- Corporate account manager
- Compliance Officer for all federal, state and local laws
- Negotiate and maintain vendor contracts for purchasing and operations
- Responsible for all Customer Service staff and customer relationships
- Human Resource Management including payroll, interviewing, hiring, and dismissals
- Sales quote and order management coordination with delivery requirements
- Inventory management insuring accuracy and LIFO
- Increased efficiency in shipping by utilizing outside freight companies offering discounts
- Competitively shop for, selected, and managed, health, auto, and workman’s comp insurance
- IT management for all computers and corporate software
- Computer maintenance, upgrades, trouble shooting, SQL server management, and back up
- Management and implementation of new software and customer portals.
Office Manager
Rain for Rent
01.2005 - 01.2006
- Managed all HR operations including Payroll
- Reduce Accounts Receivable 'Over 90 days' down from 39% to 0.0% in 6 months
- Managed Sales invoicing, account adjustments, resolved all customer accounts issues
- Managed expense accounts and invoices for purchase orders
- Prepared and presented Executive Management reports
- Responsible for all aspects of sales support for satellite branch
- Secure and Maintain customer contracts for operations
- Managed Branch during Directors absence.
Training Assistant
Rain for Rent
01.2004 - 01.2005
- Researched and recommended current Management Learning System for 1000+ employees
- Evaluated and adjusted employee training curriculum for compliance to State, Federal, Local and OSHA regulations
- Coordinated all National and local conferences
- Operated companies Multi Media Library
- Transferred to Virginia as an Office Manager.
Administrative Assistant
California Water Fowl
01.2003 - 01.2004
- Cold calls for Non Profit on corporations for donations and support
- Assisted with event coordination and educational tours
- Maintained database for tracking water fowl for California State agencies.
Office Manager
EMC
01.2000 - 01.2002
- Manage all HR operations including Payroll
- Provided all aspects of Sales support for division
- Audited and modified internal processes to maximize efficiency.
Program Director
Jenny Craig
01.1990 - 01.1994
- Sales of weight loss programs to perspective clients, helping identify their current needs pertaining to weight loss management
- Managed clients, monitoring their progress and help keep them motivated.
Lifestyle Instructor
- Taught group classes on lifestyle modification to help instill behavior changes learned in counseling sessions.
Weight Loss Counselor
- Successfully counseled over 50 clients to reach weight loss goal
- Provided clients with in-depth nutritional knowledge to establish and achieve weight loss goals, in a one-on-one setting
- Performed sales and upgrades to programs.
Education
High School Diploma -
West High School
Bakersfield, CA01.1988
Skills
- Executive Management
- Customer Relations Specialist
- Branch Operations & Management
- Project Planning and Development
- Human Resources Management
- Process Improvement
- Contract Negotiations
- Logistics Management
- Superb Time Management Skills
- Sales, Revenue, P&L
- Quality Assurance and Control
- Employee Relations
- Vendor Sourcing
- Team Building
- Proficient in Microsoft Word, Excel, Outlook, and Power Point Human Resource Management training Trained in Ceridian, Human Resource Database Experienced in Texada, Profit 21, SAP, Ariba, Commerce and Acclaim
Timeline
Operations Support Specialist
Fresenius Medical Care
01.2019 - Current
Global Purchasing & Supplier Manager
Oricare Inc.
01.2017 - 01.2019
Office/OPS Manager
BBL Company/Merfish Pipe
01.2006 - 01.2017
Office Manager
Rain for Rent
01.2005 - 01.2006
Training Assistant
Rain for Rent
01.2004 - 01.2005
Administrative Assistant
California Water Fowl
01.2003 - 01.2004
Office Manager
EMC
01.2000 - 01.2002
Program Director
Jenny Craig
01.1990 - 01.1994
Lifestyle Instructor
Weight Loss Counselor
High School Diploma -
West High School