Amber Green
Hopkinsville,KY
Summary
Enthusiastic person with passion for supporting those who need help. Maintain calm, composed demeanor in stressful situations. Detailed-oriented professional with understanding of many useful areas in various situations. Proven history of effective support and care for families and children. Dedicated to long-term success, communicative and team-oriented for the best outcome for the patient and a smoother running facility.
Overview
18
18
years of professional experience
Work History
Stay-at- Home Mother/Specialized Foster Parent
Self-employed
05.2019 - Current
- Facilitated family visits and maintained open communication with biological parents when appropriate to support reunification efforts.
- Maintained detailed records of children's progress, medical appointments, and school activities for regular review by caseworkers.
- Attended ongoing training sessions to stay current on best practices in foster care provision and trauma-informed parenting techniques.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Developed life skills programs for residents, including budgeting, cooking, and time management.
- Managed household finances responsibly, ensuring adequate funds for necessities and special events.
Assistant Preschool Teacher
Heritage Christian Academy School
08.2018 - 05.2019
- Taught children foundational skills in colors, shapes and letters
- Organized and led activities to promote physical, mental and social development
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies
- Supported lead teacher with daily classroom activities
- Helped prepare preschool-aged children for future education by working with groups and individuals in classroom environments.
- Aided in the preparation of instructional materials, ensuring resources were readily available for each lesson.
- Served as a positive role model for students, demonstrating professionalism, empathy, and enthusiasm in all interactions.
Loan Teller
Fort Campbell Federal Credit Union
01.2008 - 08.2011
- Participated in regular training sessions to stay current on industry trends and best practices, enhancing overall service quality.
- Strengthened relationships with clients by proactively addressing concerns and providing personalized solutions.
- Provided exceptional service to clients throughout the entire loan process, from initial inquiry to closing.
- Offered guidance and support to junior tellers as needed, fostering a collaborative work environment conducive to ongoing learning.
- Improved client retention rates by consistently delivering an outstanding customer experience from start to finish.
- Ensured accuracy of loan data entered into computer systems, reducing potential discrepancies or delays in processing times.
Teller
US Bank Home Mortgage
03.2006 - 12.2007
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts
- Ordered checks, placed stop payment orders and conducted additional special services for customers
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds
- Counted drawers and reconciled remaining cash to accost for deposits and dispersals
- Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Education
Some College (No Degree) - General Studies
Hopkinsville Community College
Hopkinsville, KYSkills
- Time Management
- Problem-Solving
- Communication
- Transferable Skills
- Customer Service
- Interpersonal Skills
- Microsoft Word/ Excel / PowerPoint
- Critical Thinking
- Active Listening
Timeline
Stay-at- Home Mother/Specialized Foster Parent
Self-employed
05.2019 - Current
Assistant Preschool Teacher
Heritage Christian Academy School
08.2018 - 05.2019
Loan Teller
Fort Campbell Federal Credit Union
01.2008 - 08.2011
Teller
US Bank Home Mortgage
03.2006 - 12.2007
Some College (No Degree) - General Studies
Hopkinsville Community College