AMBER GREENE
Houston
Summary
Dynamic professional with a solid background in education, healthcare, and hospitality. Proven expertise in providing outstanding service and cultivating relationships that drive success. Acknowledged for flexibility and teamwork, consistently contributing to significant outcomes in various environments.
Overview
18
18
years of professional experience
Work History
Intervention Specialist
Catapult Learning
08.2024 - 03.2025
- Developed and implemented individualized intervention plans to support students with diverse learning needs, using a data-driven approach to monitor progress and make instructional adjustments.
- Provided administrative support to the intervention team, including scheduling meetings, maintaining records, and preparing reports.
- Utilized assessment tools to evaluate student performance, identify learning obstacles, and provide personalized recommendations for growth.
- Maintained thorough records of student progress, including academic data, behavioral assessments, and interventions, to ensure compliance with educational standards.
2nd Grade Teacher
Cypress-Fairbanks Independent School District
08.2023 - 08.2024
- Designed and executed customized lesson plans tailored to the unique needs of diverse learners, utilizing a balanced literacy approach and differentiation strategies to maximize student engagement and success.
- Fostered a positive and inclusive classroom environment, promoting cultural competence and adaptability to meet the needs of a diverse student body.
- Integrated technology into instruction to enhance the learning experience, utilizing digital tools to support individualized learning paths for students.
- Collaborated with families to enhance parental involvement in student learning, supporting positive educational outcomes and academic growth.
Federal Programs/Testing Coordinator
School of Science & Technology
08.2021 - 05.2023
- Oversaw the implementation and compliance of federal and state-funded programs (e.g., Title I, Title II, Title III, ESSA), ensuring adherence to guidelines, regulations, and reporting requirements.
- Coordinated and managed grant-funded activities, including tracking budgets, submitting Time and Effort Sheets (TES), and ensuring proper allocation of resources for eligible students.
- Developed and submitted reports to state and federal agencies, ensuring all documentation is accurate, complete, and submitted on time.
- Coordinated test scheduling, logistics, and ensure timely delivery of testing materials to schools or classrooms.
- Monitored test security procedures to prevent cheating, ensure confidentiality, and safeguard the integrity of the assessment process.
- Trained and supported staff on test administration procedures, including proctoring, scoring, and reporting.
Federal Programs/Gifted and Talented Coordinator
School of Science & Technology
10.2019 - 05.2021
- Coordinated GT (Gifted and Talented) programs, ensuring alignment with district, state, and federal guidelines while promoting best practices in gifted education.
- Provided professional development and training for staff on strategies for differentiating instruction and supporting gifted students in the classroom.
- Organized and facilitated GT enrichment activities, including extracurricular programs, academic competitions, and field trips, to provide students with extended learning opportunities.
- Served as the liaison between the school, district, and state or federal agencies, ensuring smooth communication and coordination for all federal programs.
- Coordinated parent and community involvement activities in federal programs, ensuring that families are informed and engaged in supporting student success.
Technology Teacher
School of Science & Technology
08.2018 - 09.2019
- Developed and implemented a technology curriculum that aligns with state and district standards while fostering creativity, critical thinking, and problem-solving skills.
- Instructed students in essential tech skills, including Microsoft Office, Google Suite, coding languages, and computer programming, ensuring they are prepared for future academic and career opportunities.
- Supported the integration of educational technology across all subject areas, collaborating with teachers to enhance instructional delivery and student engagement.
- Promoted digital citizenship and online safety, teaching students how to use technology responsibly and ethically.
Kindergarten Teacher
Alvin Independent School District
08.2017 - 05.2018
- Delivered exceptional student-centered instruction while maintaining strong classroom management and administrative organization.
- Developed and implemented lesson plans aligned with district standards, incorporating student learning style assessments.
- Provided individualized support to enhance study habits and academic performance.
- Integrated educational technology to streamline lesson delivery and improve student engagement.
- Maintained accurate student records and fostered a welcoming, inclusive classroom environment.
Kindergarten/Pre-K Teacher
Pasadena Independent School District
08.2015 - 11.2016
- Planned and implemented engaging instructional strategies tailored to diverse student needs.
- Conducted assessments and used data-driven insights to guide learning plans.
- Collaborated with staff to set instructional objectives and maintain high academic standards.
- Delivered excellent communication and service to students, parents, and colleagues.
2nd Grade Teacher
Houston Independent School District
08.2014 - 05.2015
- Designed and delivered differentiated lessons for both individual and small groups.
- Promoted a culturally responsive and respectful classroom environment.
- Employed balanced literacy techniques to improve reading proficiency.
- Communicated consistently with parents/guardians and administrators to ensure student success.
- Actively participated in team meetings and discipline planning, demonstrating strong administrative and collaboration skills.
Patient Access Representative II
Memorial Hermann Health System
07.2013 - 11.2013
- Scheduled appointments, verified insurance eligibility, and secured necessary authorizations.
- Accurately maintained electronic records and resolved billing or account discrepancies.
- Processed payments and ensured data integrity within the hospital's computer systems.
- Collaborated with departments to streamline patient check-in and referral procedures.
Client Services Representative
MedCare Pediatric Group
06.2012 - 07.2013
- Delivered high-level administrative support for case management, insurance processing, and client communication.
- Maintained meticulous records in electronic and paper formats; ensured HIPAA compliance.
- Coordinated service schedules and documented home visits to ensure timely care delivery.
- Facilitated smooth referrals, admissions, and discharges by managing all necessary documentation.
- Provided consistent customer service to clients, therapists, and physicians through proactive communication and follow-ups.
Intake Coordinator
United Health Care
10.2011 - 06.2012
- Handled a high volume of calls with professionalism, ensuring prompt service to providers and members.
- Entered accurate authorization details using ICD-9 and CPT codes in internal systems.
- Collaborated with nurses and administrative staff to streamline case processing.
- Maintained a highly organized work environment to manage administrative tasks efficiently under pressure.
- Demonstrated excellent communication and customer service skills in a fast-paced call center.
Front Desk Agent
Springhill Suites by Marriott
05.2007 - 10.2011
- Delivered outstanding guest service by managing check-ins/outs, reservations, and guest inquiries.
- Processed payments accurately and resolved billing concerns professionally and efficiently.
- Maintained detailed records of guest preferences and provided administrative support to hotel departments.
- Answered calls, coordinated with housekeeping, and handled complaints to ensure guest satisfaction.
- Recognized for creating a welcoming environment and maintaining high standards of service delivery.
Education
Bachelor of Science - Health Education
University of Houston
Houston, TXSkills
- Data management
- Project coordination
- Record keeping
- Adaptability
- Problem solving
- Time management
- Attention to detail
- Critical thinking
- Microsoft Office
- Customer service
- Individualized education plans
- Data analysis
- Student assessment
- Behavioral intervention
- Progress monitoring
- Classroom management
- Differentiated instruction
- Professional development
- Collaboration skills
- Communication skills
- Regulatory compliance
- Report preparation
- Technology proficiency
- Organizational growth
- Patience and perseverance
- Meeting scheduling
- Filing and data archiving
- Conflict resolution
- Administrative support
Timeline
Intervention Specialist
Catapult Learning
08.2024 - 03.2025
2nd Grade Teacher
Cypress-Fairbanks Independent School District
08.2023 - 08.2024
Federal Programs/Testing Coordinator
School of Science & Technology
08.2021 - 05.2023
Federal Programs/Gifted and Talented Coordinator
School of Science & Technology
10.2019 - 05.2021
Technology Teacher
School of Science & Technology
08.2018 - 09.2019
Kindergarten Teacher
Alvin Independent School District
08.2017 - 05.2018
Kindergarten/Pre-K Teacher
Pasadena Independent School District
08.2015 - 11.2016
2nd Grade Teacher
Houston Independent School District
08.2014 - 05.2015
Patient Access Representative II
Memorial Hermann Health System
07.2013 - 11.2013
Client Services Representative
MedCare Pediatric Group
06.2012 - 07.2013
Intake Coordinator
United Health Care
10.2011 - 06.2012
Front Desk Agent
Springhill Suites by Marriott
05.2007 - 10.2011
Bachelor of Science - Health Education
University of Houston